- Pending Time: - 24-48 hours
- Cheques: - 14-28 days
- Credit/Debit Cards: - 3-5 days
- EWallets: - 24-48 hours
- Bank Transfers: - 6-10 days
- E-mail:
Customer Service: [email protected]
- Phone:
Toll Free United Kingdom: +44 800-93873544
Toll Free General Information: (866) 205-9841
Toll Free Canada: (866) 312-7466
Most Popular Virtual City Slots
Virtual City Preview
Pros
- A wide variety of games available on Virtual City casino;
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A simple procedure for registering and installing software to start the game process;
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Incredibly simple design of the design of online service pages;
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You can contact Virtual City employees at any time through live chat;
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A good entrance pack, the bonus funds of which are scattered on the first five deposits;
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Possibility to test any game before making a deposit;
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In Virtual City, you can quickly get the money won;
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Good limits on deposits and withdrawals of the funds won;
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One of the best gaming platforms from the advanced developer in the gambling industry;
- Availability of an online version, which requires a device that supports Flash (Virtual City mobile casino).
Cons
- Slightly outdated design;
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Using the Download platform from Microgaming (for start you will need to download a special application on your device);
- There are commissions for withdrawal of funds.
Recently in our reviews, there are quite young online casino sites that pleasantly surprise us with their brightly decorated pages and wide possibilities for the game. Today, meet one of the pioneers of the online gambling industry – Virtual City online casino. This service was created in the early 2000s. However, the fact that he had turned 16 years old does not mean that it has lost its relevance. Casino games on Virtual City are still in great demand among its players, many of whom are gamblers with long experience.
A short history of the service
Technology Services Trading Limited created the casino in 2002. The creators of Virtual City chose the Microgaming platform, because this company is famous for its quality gaming applications, which are in great demand among gamblers. You can find Virtual City casino new slot games along with old gaming applications, as this software developer regularly makes its fans happy with new titles. However, this is not all that Virtual City casino do offer. More details about the games we will tell in our review below. Virtual City casino’s owners received a license to legalize the functioning of the website, and began to cooperate with independent auditors who regularly perform integrity checks on the game process. Thanks to the quality support service, good software, several licenses and many other aspects, Virtual City casino has a good audience of gamblers who remain loyal to the service to this day.
Games
The slogan, located above the “Virtual City casino” logo, claims that this site is a “casino of the future”. Well, we can agree with this, since the service created in 2002 remains relevant to this day, and even its slightly outdated design, which has not changed since that time, does not deter beginners. Most likely, another feature will unpleasantly surprise you. To get the opportunity to play games, you need to download a special program. The possibility of playing online is missing, but with some caveat.
There is one possibility of Virtual City casino, all players of which are likely to ignore it. In the footer of the site, there is a menu item Flash casino, after clicking on which you will go to the Flash version of the resource. This is useful for those players who prefer to play online or want to use a mobile device. In other cases, it is better to use the downloaded software.
Virtual City provides a wide selection of games. The total number of applications exceeds 550 titles. All casino games on Virtual City are divided into the following categories:
- Slots, which are most often chosen by experienced players. The most prominent representatives of this category are Mad Hatters, Double Double Bonus Poker and Mega Moolah.
- Table games, which also find their fans. Here you will find games that are famous for their simple rules and bright graphic effects. These include roulette, blackjack, baccarat, poker and many others.
- Several versions of video poker: one-handed, with multiplayer and multi-level.
- Games with a progressive jackpot. If you want to play big and immediately break the bank, this category is exactly what you were looking for.
According to studies conducted by eCOGRA, interest on payments is close to the value of 100% for most games. This means that you have really good chances to break the jackpot in Virtual City gaming process.
Software
The quality of gaming applications from Microgaming is tested by years of practice. Therefore, many new services make a choice in favor of this particular software provider. Virtual City casino offers an excellent collection of sensational blockbusters and new games from Microgaming. You will use one of the most stable working platforms from the developer – Download. It provides a stable gameplay, allows you to choose the interface language and run several gaming applications at the same time. You can learn detailed information about each slot and be always up to date with the latest promotions and bonuses. For the performance of gaming and financial transactions in Virtual City casino, two stable services are used – PlayCheck and CashCheck.
Support
We were pleasantly surprised when we found out how easy it was to contact Virtual City support team. The response time is really amazing. If you want to solve a problem as quickly as possible, open a live chat and write to a casino employee. If you have any suggestions or wishes, you can send a letter to the casino email address. In addition, you have the opportunity to contact the casino staff by phone. If you believe the information posted on the site, you just need to write your phone number in correspondence with the employee of Virtual City casino, and you will be called back soon.
Betting limits
This is one of the main criteria for choosing a casino, so we studied in detail the information available on the Virtual City website.
The minimum deposit amount is 20 dollars. However, you have the opportunity to win money without making the first deposit. Read more about this in the section Bonuses and loyalty program of our review. You have a unique opportunity to test any application before starting the game for real money.
If you use a debit card for withdrawing funds or want to receive your winnings through bank transfer, the withdrawal limit is 300 dollars. When using other methods, the limit is 50 dollars. When withdrawing funds won with the use of bonus funds, you need to make sure that you have completed all wager requirements.
Bonuses and loyalty program
Every newcomer on the site has a chance to get 50 dollars of bonus funds, which he can (and need) use for games. However, there is also Virtual City casino bonuses, which we want to talk about. Each new user can receive a welcome pack with 530 dollars of bonuses distributed among the five first deposits.
Each service user automatically becomes a member of a unique loyalty program. For high activity, you will be credited with VIP loyalty points. The loyalty program provides six levels of status, each of which opens access to new unique offers and Virtual City casino bonuses. You will be surprised at how fast the number of your VIP points increases. To view their balance, just go to your user profile. These points you can change for real money, which you then use for betting.
Security and fairness
Reliability of the functioning of the system and the safety of each player are the top priorities that Virtual City casino sets itself. Honesty of the game is due to the use of a qualitative random number generator, whose data is regularly checked by independent auditors. To exchange data between users and the service, the algorithm uses 128-bit SSL encryption. It creates a secure tunnel between the player and the service, preventing any leakage of information.
To view statistical information about gaming applications, use the PlayCheck service. To view the results of the audit conducted by eCogra, click on the corresponding icon in the footer of the Virtual City website.
Licences and certificates
Virtual City casino operates under licenses issued in several priority-gambling commissions – the Kahnawake Gaming Commission, the Malta Gaming Authority and the UK Gambling Commission. You can be absolutely sure of the honesty and safety of the game process in this casino, and will be guaranteed to receive your winnings.
Depositing & withdrawing
Virtual City casino offers a wide range of options for making deposits and withdrawing the funds won. You can use Banks credit and debit cards, as well as a large number of payment services. When withdrawing funds on Visa and MasterCard, a commission of $ 50 is charged. The processing time for the withdrawal request is two business days. When using the direct bank transfer service, you will receive your money during the 6-10 day period.
Virtual City casino reserves the right to request from users their personal documents for the verification procedure. Its duration can be 7 days.
How to start playing
If you want to spend your leisure time in an interesting and useful way, go to the official website of Virtual City casino, find the How to join button and click it. You will see three blocks with information explaining the process of registering a new user. Click the Download and Install link to download the software. Run the downloaded file to initiate the installation process. Next, you will be asked to fill out a form to complete the registration procedure. To run the Virtual City online casino, you can use a shortcut that will be automatically added to the desktop.
Conclusion
Virtual City Casino is noteworthy in that it provides a rather generous no deposit bonus for beginners and offers a generous welcome package designed for the first five deposits. However, that is not all the reasons why Virtual City casino is a great choice. Here you immediately become a member of the loyalty program with the possibility of exchanging earned VIP points for real money. In addition, you will be able to play games that are provided by one of the best developers in the gambling industry.
The only serious shortcoming, noticed by us, is charged commissions for withdrawal to bankcards. It is best to use services, such as Skrill or Neteller.
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Virtual City Reviews by Players
They have an instant flash player version, which I do prefer playing on but in order to receive the free £50 you have to download the casino to be able to claim your winnings through Casino Rewards.
Downloaded the casino, registered and installed it and true to its word I was given £50 free without having to make a deposit.
Now you don’t just get £50 bonus money to spend how you wish, which would have been even nice by the way lol, no, you get five free bets of £10 each which you have to use on a wheel. You get five spins of the wheel and each time it costs £10 to spin. The wheel consists of numerous amounts ranging from £0 to £25.
Here's how mine went...
First spin - £0 (just my luck that)
Second spin - £0 (even more my luck lol)
Third spin - £10….ooooo thank you very much
Fourth spin - £5
Fifth spin - £5
Total winnings at the end of the five spins was exactly £20. Happy with that. In order to claim the £20 you have to make a very small deposit of 10p??? Why I don’t know, not that I am complaining at the 10p of course lol just seems pretty pointless.Made the deposit and as per the norm with the Casino Rewards promotions you have to wait a short while for the bonus money to appear in the account before you can claim it.
I think for the first time EVER, and I mean EVER I was able to claim the money through the casino with no problems.
I was really tempted to play the 10p I had deposited before the bonus money came though, even though I knew it wouldn’t count towards my wagering but thought against it in the end!!! Ha ha just kidding on that part.
This promotion is definitely worth grabbing guys. I didn’t win from the £20.10, well what I mean is I didn’t manage to make a withdrawal from it but didn’t mind as I only really lost 10p. Also I was impressed when I received an email saying I could claim a 2nd deposit bonus of 100% on a minimum of £20. I haven’t yet taken up this offer but may do in due course.
Oh I forgot to mention you have 7 days from the day you do your five free spins to make your deposit of 10p and claim your winnings. After this time period has lapsed any winnings become null and void.
It was really late and I decided to do it the later. A bit more than 1 day later I remembered about the bonus and went to my casino profile, but then I saw that the bonus was gone. I was surprised and started a talk with the live chat to know why that happened. I didn't have to wait at all to get in touch with support. Chat lady was very supportive and nice and since this casino is a part of Casino Rewards group, I knew I would be treated well. I was told that I just have to make that 0.10 deposit and then I'll get the bonus right away.
Then I had to contact the chat again, because when I tried to use Skrill or debit card deposit options, it showed that there's an error. They couldn't see a problem, so I guess there was some kind of technical trouble. I relogged and finally made a deposit from my debit card. I had 20.10 in my balance and the wagering was 30x.
I played Alaskan Fishing for some time, didn't get more than 15 coin win and with a 5eur loss went to Agent Jane Blond, My bets varied from 0.09 to 0.45 eur per spin, but no luck appeared again and I got bored pretty fast. At last I played Avalon II. I spent about 1.5 hour with this game. My bets varied from 0.30- 1.20 per spin, I managed to get 2 bonus games and boost my balance to 40euros, but then many empty spins came and I lost all.
Even though at first I had some technical difficulties, I had an awesome time there. I liked their game selection, the lobby didn't lag and games too. Plus the support is just great, they are so nice and helpful! I think I will deposit there again.
In fact, Virtual City Casino apparently is a member of the Casino Rewards Group. I signed up and downloaded their software. They give every new member 5 chances to spin the wheel. After spinning the wheel of fortune I accumulated 25 euros bonus money.
Wagering requirements for that was only 35x bonus. But to unlock the bonus, you do have to make a deposit to your account of 0.10 euro. Luckily I still had a small balance on my Skrill account and I deposited, and started playing right away. I checked to the promotions tab to see what else they offer. They had some nice other promotions, including a deposit offer. Anyway, I moved on to my favorite slot Immortal Romance.
They don't have a flash platform, so every game you play has to be through the download version. The website of theirs looks a bit old, but we shouldn't draw any conclusions from that. They have the whole Microgaming download suite, which includes more than 400 games. So that's quality enough in my opinion.
Other than that I didn't see any live games being offered. The cash out speed is within a couple of days after documents have been received according to their terms & conditions. Also note that they have a weekly cap of $4000 for withdrawals if your life time winnings is above 5x your deposits.
Anyway back to Immortal Romance which I was playing at 0.30 per spin. I started off with 25 euros and I never experienced such a drought on this game lol. Immortal Romance was dead like never before barely awarding me anything. I moved on to Hellboy and basically the same story with my remaining 5 euros at 0.20 per spin. I was out of my balance in no time - chea bad luck eh.
Their support is available btw through live chat or phone (UK, Canada, Germany, Denmark & International).Not sure if that's 24/7 but it's good to know you can contact them through other options as well.
My Final rating for Virtual City Casino is 6.5/10
Virtual City Casino offers a promotion where they give you $50 to play with and try your luck on their Welcome Wheel, absolutely free! All you need to do is to download and install the casino software and create an account. If you are a lucky winner, you simply need to activate and verify your account by making a deposit of $0.10 into your casino account! In brief, you will receive 50 to play on the Welcome Wheel, and you can redeem anything you win as a bonus by depositing $0.10. Of course, there are wagering requirements on the bonus you redeem this way. It doesn't end there! They are also offering bonuses on the fourth subsequent deposits. The wagering requirements are thirty times the bonus received. This bonus is interesting for someone who is only interested in trying the casino, as well as for those who do not want to risk their money. I therefore accepted the bonus and it was deposited into my Casino Rewards loyalty account within 2 hours of making the deposit.
As usual, I first went to play at some of my favorite slots, like Mega Moolah and Thunderstruck II. Nest, I decided to decrease my balance enjoying The Cosmic Cat, a classic three reel video slot game by Microgaming I’ve never played before. It is quite a simple game every player experienced or novice can try. In fact, the slot game has only a single payline that you can activate. The game’s graphics and sound effects are the most impressive features. In addition, the cosmic cat is a very adorable character, you will no doubt be addicted to as you play the game. Virtual City Casino is worth the try. I give a mark of 7/10 for this casino!
I saw that they offered a 50 euros no deposit bonus. I claimed the bonus, their website opened and it looked interesting. Lara Croft, Hell Boy, Thor standing next to each other. It reminded me of Marvel comics so I was sure they would have good video slot games. They use Microgaming software which I like. All in all a very good facade. I clicked to claim the bonus, downloaded the software, installed, made an account and all hell came loose.
Maybe Hell Boy had something to do with it First almost a third of the game screen was covered with a black square. I couldn't see what I was doing. The gaming app was very slow. Ok the technical problems aside. It turns out that the 50 euro no deposit bonus is actually 5 spins of 10 euros in which all the money you win you can use to play on their casino. I knew it was too good to be true. First spin I got 0. Nice start. Second 5 euros, third 0, fourth 10, fifth 5. A total of 20 euros. So the 50 euros no deposit bonus turned out to be a total of 20 euros. No problem let's start playing already. But wait there's more. In order to get your so called 50 euros no deposit bonus (which is 20 now ) you have to make a deposit of 0.10 cents. The whole charade went too far already so I deposited 0.10 cents via Skrill. Finally time to play.
When the game list opened I saw that it was of poor design and very slow. Remember I still can’t see one third of the screen. Went to the video slots found Thunderstruck. I like the game played it before so decided to give it a go. Started playing and all I can hear is the TV in my living room. The game has no sound. I was playing on 9 lines started with 0.02 bet per line after a minute increased to 0.10 per line lost all my money in a minute just to end this suffering. I'm never coming back to this casino again.
At that time I’m ashamed and thanked their representative because of being ignorant, after that I played lots of slots and different kinds of parlor games and poker. I astonished to their casino seriously because of nice graphics, attracting background and others but unfortunately afterwards I lost that bonus after those less than 2 hours of nonstop playing. I said to myself they deserved to listed on one of the best casino, I deposited 100$ to their casino and there's no hassle note that I used e-wallet I don't know the other payment processor verification is fast also. Their games are it’s a collection of different kinds of Microgaming software that's my favorite software. Withdrawal is okay but not as expected but they paid on what they said or their given time-frame.
Overall their casino is great and no wondered why their casino is listed as one of the best casino for over years by the way I forgot their representative, their representative is very caring and fluent when responding their customer I love their customer hotline no hassle.
50$ free chip is not small amount of money and who will skip this offer? Of course no one, you must be insane to refuse such a good offer as this one is what Virtual City Casino is giving away. As I know this casino also belongs to the Casino Rewards program, so I know it can be trusted and safe to play.
At first I contacted the live support to ask am I eligible for such a great promo, because many times I came across those country restrictions, which I really hate. The lady from the live chat explained that I am eligible for that promo, so all I needed to do is opened an account and after the minimum deposit was required and take advantage of such a nice promo.
I downloaded the casino opened the account and I thought there would be free spins or 50$ free chip, but I was allowed only to play on Fortune wheel, which you had only 5 spins and what will you get from those spins its yours to keep as bonus money, which needed to be wagered of course and deposit must be made, so I deposited only 1 $. The wagering of the bonus was X 35 and I got 25$ from the wheel, so I was ready to have some nice time.
I really don’t know, but I guess, I am just not lucky with this Microgaming slots, no matter how many times I have deposited in many Microgaming casinos, I don’t remember I have made cash out on any of them. The same thing happened here, I played Tomb Raider slot, which lost more than half of the money and when I was left with only 9 $ I played Riviera Riches slot.
Well even I don’t know what kind of slots to play either I am really not lucky with Microgaming slots, although I really adore playing their games, specially Immortal Romance game, which I didn’t play it here, just because I thought I should play another slot. Well I had good time, I played for a while, didn’t wagered the bonus, but still think this is nice and solid casino to play. Good Luck!
I tried the classic black jack first with one euro bet. I played some hand with small winnings but I was bored and went to the slots. I had 42 euro and tried some slot. I was choose the Flying Circus with 0,40 euro bet because. I knew this machine had an amazing free spins. I started to play and my balance is gets lower and lower, about on 12 euro I hit the three clown and get 20 free spin with multiplier. The free spins was amazing because I hit the three clowns three times in a row so I get 80 free spins. I won 92€ from it. I raised the bet to 1 euro but I didn’t hit any big so I went to another slot with 115 euro. My next one was the Robin Hood machine. This game have a bonus round and free spins too. I played with 0,60 euro / spin, I played my balance to 83 euro when I get the bonus game. You can choose 5 from the bags and can collect coins. I won 32 euro from the picks and I decided I play ma balance to 100 euro then I made a cash out.
After that I didn’t won some big and I withdraw my money. After a day I get an e-mail from the risk management to I need to send my docs to them then they will process my withdrawal. I sent the documents and after some days (about 3) they processed my cash out and I get my winnings. So every time I deposit here I know they helpful and payable.