Earlier this year I signed up at Vernons, lured by the £20 no deposit casino bonus on offer. What made this freebie particularly promising to me were the reasonable promotional terms -- specifically a 40x WR with virtually all games allowed – written in a clear and comprehensible style. Aside from making dodgy bets, like covering most or all possible outcomes on roulette, or using the double-up feature in slots or video poker, I could play any game that took my fancy however I liked.Since the bonus was automatically credited upon account creation, I was able to start playing immediately without any hassle – other than the annoying chat rep who pops up whenever one registers at a Playtech casino, trying to pressure a new customers into depositing immediately. Anyway, I played a mix of table games and slots at Vernons, eventually managing to multiply my starting total tenfold by the time I’d completed the required playthrough. Because the maximum cashout on the nonredeemable bonus was £100, I kept on playing until I’d brought my balance down to £120.At this stage I took a hiatus from the site as I did not have £10 available for a minimum deposit to claim my winnings. About a month later, though, I was ready to do so and logged into my account… to find another £5 no deposit bonus already added. I hesitated for a while, wondering if I should have it removed rather than risk the funds I’d already won from the prior freebie, before concluding it was worth playing for a crack at an extra £100. I almost came to regret the decision when I dipped at one point to less than £40 while playing blackjack, but eventually recovered to finish at £225.Now I could write a lot more about what happened afterwards (and actually have elsewhere) but, to cut a long story short, Vernons ultimately only paid me £110 (including my deposit) – and even that took twice as long as the advertised four days, despite me sending verification documents in advance. The worst part was the number of excuses customer support used to justify the decision to deny me the remaining winnings: each time I challenged one false claim, they’d try another. Finally the only semi-plausible reason left was cited i.e. promotions could not be combined, -- though the casino had voluntarily added the second bonus to my account.
Echo. Reviewed on 25.09.18
I don't know why does there casino is unlovely to other players and why does they get a bunch of casino query. I saw many query and that's uninteresting information to their casino because to get many players you must have high reliability and good customer feedbacks. They're UK based casino and a breed of playtech powered software like the other UK based casino they must have sport betting and nice graphic slots and i didn't mistaken. Because of their bad reputation to other customer i decided not to deposit until someone will prove that they are not deceitful casino but how can i try their casino if i don't deposit any money? Thanks to their bonus money that they offered to their new customer at least i can try their service without depositing any cents. I registered first then claim their no deposit bonus ask their representative how does it works? Well they said that i must wager it in order to withdraw it and play eligible games to prevent bonus cancellation.
Playing slots in playtech powered software is good enough i use desktop download and mobile to explore there service i read also their terms and condition, read different offered bonus and etc. I won some $43 from different slots and i manage to long last that bonus but when the free money is started to deplete i manage my bets to lessen the lose of credits but it's not enough. Unluckily i lost all of the amount and we can't predict casino stability. So, i don't have any option but to deposit i deposited little amount of money because i experienced their service game experience fair gaming bonus but not their withdrawal. I get their 100% bonus so i get $30 + $30 = $60 wagering is needed terms and condition apply.
At last after several days of playing and waiting i finished to wager it and i am ready to claim my money the slot help me the most because of bonus and high chance of winning probability. I chat their representative and said that verification needed everything is fine but the representative said that i had a problem regarding to my verification it takes about week when i solved that issue then i got my withdrawal i rated this casino 7/10 and not intended to deposit these days. Although they offered many promotions.
Karin. Reviewed on 02.10.18
Wow I can't believe that Vernon's casino has got so many complaints logged against it??? I always thought that this casino was a proper one in terms of trustworthiness (is that a word even lol) and good reputation and everything that you would expect from a good casino, shows how little I really know. I've never made a withdrawal here but I have made a few deposits and I was under the assumption if I was lucky enough to win I would get my funds no problem at all...I was obviously wrong and I would have thought twice about depositing if I had seen this page first.
I signed up to Vernon's.....god ages ago it was one of the first ones I done if I remember rightly along with Stan James and a few others. The reason why I registered was because of their free no deposit offer which at the time was £10, but I think it changes every now and again. I received the bonus no problem at all, but back in the day when I didn't read terms and conditions I didn't realise it was only eligible on certain slots. So I went to live help to kick up a stink as the bonus net wasn't showing only to learn I was totally in the wrong lol. And that's not the only time that's happened he he
It's hard for me to remember what I played back then but I obviously enjoyed it because I went on to make a few deposits there. I haven't made one for a while now only because I never won and I just forgot about it to be honest until I seen they had a new mobile casino which I thought you could claim another ten pound free on but you can't lol...your only allowed to have it once...tight buggers. I was considering depositing then but I am glad I didn't.
I personally like this casino and have never had any problems, but when I see that a casino has so many complaints pending and insolvent on AskGamblers, that instantly shows me a warning sign something is obviously not right so I don't think I will be putting my money here again in the future.
Kizzie. Reviewed on 04.10.18
Vernons came in the online casino world I believe just last year. The only reason I tried Vernon's casino which by the way is a Playtech software based casino is because I was checking my inbox under my junk mail and found a message saying "$20 no deposit bonus Vernons". I cannot believe this email is still inside my inbox after all this time. Before making a big deal about their $20 no deposit bonus offer I was skeptical to find out if Vernons casino is "The Real Deal!". As google was down at that time I went to a different search engine which would be Yahoo. All I have come up are rumors that they are new. Some claim Vernons casino are rougishly operated. These types of things usually make me cautious & skeptical when proceeding a new casino such as Vernons.
What I do know is I will try them out to shed some more light into a dark cave to find out whether or not Vernons casino is like the Garden of Eden (reputable) at the end of the cave or a place where evil and darkness lurks, "Hell!" (Rogued). What I did with the $20 bonus (subjected to 30x wagering) was wagered them on my favourite slot Gladiator. As it turns out Gladiator was not cooperating with me! Every bet I managed to chug down on this favourable slot just kept devouring my $0.75 bets every time. And what really aggravates me is no Colosseum Feature or the Helmet Bonus showed up before me. It felt like this encounter was not meant to be. I left Vernons casino right after I have lost the $20 no deposit.
After this horrific experience I decided not to make a deposit since my luck just wasn't with me! Besides my bad experience I believe Vernons casino made a terrific job with their website. It is good enough to attract people from all over the world! I may not have been lucky on Vernons but this makes me want to find another casino to make up for the loss of time spent using the $20 bonus.
Overall just another casino that stands with a neutral opinion on my part! A 5 out of 10 for Vernons casino!
Mary. Reviewed on 06.10.18
I registered at the Vernons casino in May 2009 .Vernons casino founded in 1925 and is one of the oldest casinos in Europe, Licensed in U.K and Powered by Playtech software. Offers great value tournaments and great action slot machines and table games model. The slot games available including all the latest releases Slots like Diamont queen, Monopoly Plus,Fire opals. Grand Monarch, fantastic four (that is my favorite) incredible Halk and Gladiator Slots. you will be able to play all the games with Marvel Slots arcade-like graphics in bonus rounds themed after the X-Men, The Pink Panther and one of my favorites, Ironman. Like all standard table games such as roulette, blackjack Superfun21, poker and craps The option at Vernons casino game is great.
It can be said that I am a lover bonus :) I love the bonus too, because they made my game more than their initial deposit me. So I joined Vernons Casino can receive their registration bonus (100% up to 200$ ). I'm a low-roller, and I usually play in USD, so I deposited $ 100 and received my bonus almost immediately.
Games & Software. I was really impressed by the software, mainly because of its speed. Usually I play blackjack androulette, and I must say that blackjack is very quick to deal the cards. Out of curiosity I tried roulette and iimpressed... Well, maybe it's just my game. In this way, all games are "light" and easy to load.
Offers. As I've already said - I'm player bonuses. I always liked their bonuses and still receive a monthly bonus :) I have quickly become a VIP-player, and gave me some unique bonuses, which are very good.
Regarding the issues and support should andmit that there were no problems with their customer support. C.S every question answered very quickly. I was a little disappointed by the withdrawal times, but since it is not for life and for fun, not a big deal.
Vernons Casino is definitely the place to play in!
Rozella. Reviewed on 06.10.18
My feedback for Vernons casino is not going to be very nice. I saw their ad while surfing internet for twenty quid no deposit bonus which i wanted to take advantage off.
After installing and creation off account i opened live chat window because you had to claim the bonus trough chat or email. After vatting for about five minutes chat representative finally found time to talk to me, and unfortunately after he checked my account he told me my country was not eligible for any no deposit bonus. I don't know what UK people have against Balkan but almost every UK casino declined me off no deposit offer. So after i wasted hour of my life trying to get no deposit bonus i was not going to leave this casino without playing their games.
I proceeded to cashier and made a deposit of ten pounds without any bonus because i did not want to have wagering hassle. Casino interface looked pretty awesome and since this is playtech casino there were all off marvel slots to play. I selected x-men slot for this playtech but first i played my favorite arcade penalty shootout and earned myself seven pounds on it. I made 0,50 bets on this slot bet very soon my balance went down without any significant win. I have never saw marvel jackpot screen and i hoped to trigger it here but did not happened. With two quid i had my final attempt to get my balance back with black jack but did not made it and that was it for me at vernons casino.
I found three main downsides: only currency available is great British pound, live chat is very slow and they have country restrictions for no deposit bonuses. Because of this bad stuff I wont be asking new deposits here and would not suggest to anyone because there are much better playtech casinos online. My grade for Vernons is 5/10.
Wyatt. Reviewed on 07.10.18
Vernons casino powered by playtech and IGT softwares, i like IGT slots, but i never win in them anything decent, so i made deposit to play only playtech games.
As is live chat man promises me, my first deposit was doubled with a their welcome offer. I made deposit of 40$ and i can play with 80$. I start from mummys slot, it has a lot of feature, and did not remember in which review i describe my feeling about this lslot, but i should say that i like it. I play it at not big bet quite a lot of time, and managed to up my balance to 140$, and after it i open incridible hulk slot, it can pay you big, have a nice bonus game where you should crash all like a hulk, and also it has a nice freespins feature with x 3 multiplier (10 freespins). I play this slot not a long, because it just suck and suck my money, and with 100$ i left it and open gladiator game, yeah, i always trying to hit something on gladiator , but it also has a bit low payout, and with 80$ i start playing some IGT slots, i play them probably a hour and many different, but funny thing that i still have 80$ , their slots spins slows, freespins not so interesting, but at least they do not take my money ,and as i nice thing i wager some of bonus, and finally i decide to play great blue, and it finally pay me a nice money!
I finish wagering with 150$ and request cashout, which was paid for me in around 40 hours including verification of my account (id card + utility bill, like in many casinos). I think this is good casino!
That's all, thank you for reading my review about Vernons casino, now i will give them some marks:
Games selection: B++
Bernarda. Reviewed on 10.10.18
They are by far the worst casino/bookmaker I have ever dealt with. Signed up with Vernons the start of last month (June). I deposited £50 and lost, although as a sign up offer received a £50 free bet which I placed on a horse and won £250. I then placed a further £50 on another horse and won again which put my account on £312.50.
Low and behold as I went to withdraw my account had been blocked. This was due to the fact that I had cancelled my supercasino (SC) account over 3 years ago. Because SCare a sister group to vernons this meant I couldn't register with vernons. I spoke to the online chat team for an approx 30 mins where she kept saying that it stated in their T&C's that you were unable to register with Vernons if you had registered with another NetPlay website before. When asked where it said this on the T&C's the woman didn't have a clue but insisted that it said on the T&C's. When I asked to speak to her manager to get some sense she stated she was the only person in the whole office. I then asked for a phone number to speak to someone regarding complaints and she stated that I would get through to her. Pathetic ey?
Anyway after threatening them with IBAS and the gambling commission they agreed to pay and opened my account again. This is where it gets worse. I still haven't been able to access my winnings as they are witholding my withdrawl for "verification" purposes. I have sent proof of i.d, a bank statement and a picture of myself holding the I.d on Friday when I then received an email stating they will review within 24 hours. 3 days later = no reply. They are the worst company I have ever seen and I would urge others not to join or play.