Spilleren Casino

The chat servants can't do anything regarding your account. You always have to send email to them what ever you want to do and what ever you want to check regarding your account. Only thing that they can do is give you bonuses, nothing else. And when you send email to them, you have to wait very very long time to get response.

And other thing is their withdrawal system. You just can't make any withdrawal request without contacting spilleren support via email, the chat is useless in this matter. There is always some kind of error in your withdrawal requests and then (like in other casinos)you would contact to the chat and they would resolve your problem. But no at Spilleren casino. If you contact to the chat it will take 1-2 hours that they give a response that "you have to send email to the support and they will investigate your problem". And when you have a problem with withdraw make sure that you are very patient person. I did have to wait over 10 days that they fix the withdrawal problem.

And now again I have exactly the same problem and now I have been waiting their response over 6 days. I think I have to contact to them again and then maybe something happens.

But overall, I wouldn't recommend to use this site if you like fast withdrawals, efficient customer service and you like to play with mobilephone. But in the end, if you had been patient and haven't lost your money back to the casino, you can make a withdrawal request and that money is on your account in 2 days.

A bit hard to navigate.

Customer service answers like in constant hurry - doesn't ask if I need help with anything else before saying good bye

Spilleren advertises its withdrawals as "super fast". 24 hours after making a withdrawal request and I wasn't given any information, only after asking about it via live chat the customer service said that I'm to produce these document to Spilleren by email. For the email I receive an answer saying it can take up to 5 business days to process the documents, and apparently plus the time that the withdrawal takes to arrive to my bank account. "Super fast"? Nowhere near.

Before you make your first deposit I guarantee I watch it I get 100% bonus and 100 free spins. After a few godinach waiting and lies on their part that they have a crash but spins have granted it turns out that but for players from Poland no free spins.

Before the deposit specifically I asked whether I get free spins. They wrote that I have granted 100%. They lie and pull players.