Rich

Over the last week I had a lot going on that made it so I couldn’t concentrate and write a review. All is well now so I am going to get back to business. Just like a TV show each individual episode has a title, so I think I’m going to give each of my reviews a title. This one is going to be called: “Honesty is the best policy, but make sure you know the policy”. Why do we gamble? Why does anyone gamble? Granted it may be at times to blow off steam, or to get your mind off of everyday life issues, but that is not why a person starts gambling in the first place. The reason we start to gamble is the chance to win big, get that big score, visions of grandeur sitting on a beach in some tropical paradise, after flying In on your private jet, sipping on a $1000 bottle of wine or champagne, for no other reason other than you can. Sorry to go GA on everyone there lol, but look at all of the attention this 600+ million Mega Millions has received. You here TV announcers talk about it, news channels, announcers during sports games, and I even saw a segment during a news show that interviewed a guy who has won the lotto like 6 times, and the “Science behind it”, “never do quick pick, and never pick a combination thathas previously been picked”. The power ball and mega millions have gone over 100, 200, 300 million many times in the past, which if 99.99999999999999999% of the population won would be plenty satisfied, but never nearly as much attention as this.

Now you might be thinking, what does this have to do with Rich Casino? I’m going to get to that in a bit. Rich Reels has the same plain old software that all Top Game has, the same annoying process of having to log off, then log off again because it stays logged in, in the background of your computer, and you have to exit again, they send me the same email every day about how if I deposit I’m entered into some raffle for $500, and they have they annoying support that top game casinos usually have. I was followed up with the offer;” if you deposit 25 I’ll give you $50”, and I was in the chatting mood so I went through my normal range of questions: What is the play through? What games are allowed, and which aren’t? Is the bonus cashable, and finally I ended with, what is the max cash out? He replied “10x what you deposit.” I asked so even if I make the play through on a $25 deposit I can only cash out $250? He said yes, I replied with well then if I am going to deposit I will do it without a match offer. Now here is where my introduction and title comes into play, he says to me even if you don’t take a match offer, it’s still 10x your deposit the max cash out. That took me by surprise, I had never heard of a casino capping a deposit bonus free, let alone 10x. So I asked him a hypothetical, so if I won $1000, off a $25, deposit, that means I would have to deposit $75 more to withdrawal it rite? He says “No, whatever winning you made off the original deposit, can’t be withdrawn by another deposit. At this point I was very confused, I wasn’t messing with the guy, I was asking serious buying questions, and it was like he trying to prevent from depositing there. I asked him this, “So you’re telling me if I hit a $1,000,000 jackpot at your casino I would’ve had to deposit 100 grand in order to withdrawal it all? He goes well I guess so. I never actually went back to research if that was indeed the policy, for 1 well 2 reasons, the first being if the support at this casino didn’t know how to respond to the most basic of questions with the correct answer there was no way I would ever spend a dime there, the second being if that indeed was the case, that I could only withdraw 10x on a bonus free deposit, I would never deposit there.

Going back to what I said at that beginning about gamblers, Most people would love it if they made an 1000% profit off their deposit, but the fact that there was no chance of making that “Big Win” we all hope to get, was an instant turnoff.I have two ratings for this casino. The first one is being if the support was actually telling me the truth and that is indeed their policy I give them a 6/10, a whole 1.5 points for being honest, because obviously Top Game doesn’t have the greatest of reputations for being honest.

The second rating is if that guy had no clue about what he was talking about id give them a: 3/10, and a generous 3 at that, if there is one thing I can’t stand is incompetence, especially if it involved bringing in new business to my company. I have fired people for lying to get a sale, and I have fired people who were incompetent and didn’t know the question to a customer’s answer, and didn’t bother to ask a manager or me or any other team leader what the proper answer was. Whether it’s the CEO of a company down to the new guy who is just getting started, and everyone in between, they all represent your company. This is something I firmly believe and was instilled in me by some very successful people. One deal, one client, will never make or break you, but if you leave a bad taste in their mouth, especially in this day and age when information can spread as fast as a person can type and as far as the internet reaches, can bring you down. So I never tolerated mis-informing clients or mis-leading them, at the end of the day the guy who screws over 3 people that week makes 3 sales and lives an average life. The guy who was honest helpful, but didn’t get the sale, gets 5 sales through referral business or more which turns into 25 referrals and before you know it you have a book of clients. I’ll tell you guy’s a short story that’s a bit off topic, I was doing door to door sales a while back, and it was an appointment that a co-worker set up. He never showed up for work that day so I went and did it for him. It was a sweet older woman, very involved with her church, and I’m not talking a small town church, I’m talking about a massive 3000-5000 member gospel church. I gave her the product at cost and didn’t make a dime that day, and she knew I didn’t she tipped me $20, and she legitimately loved the product. I kid you not within the next month the company altogether had about 100 people set up appointments through her referrals, and about 75 sold, the church bought 5, the pastor bought 2, and I had about 40 of those sales, all because I treated one person rite.Icould have easily made 800 off her that day, instead I made about 11-12,000 that month (unfortunately I was active with drugs so my dealer, and the NY Lotto got most of it lol) but it goes show you how if you do good by your customers they will do good by you.

Who knows, maybe if that guy tells me otherwise I end up playing at that site, and become a loyal depositor, giving them a good review, instead I’m here left with a bad taste in my mouth writing a bad review, on a very popular website, which could potentially cause them money in future business.

-Ian

Some weeks ago when I bored I searched at the AskGamblers no deposit list and find them, I saw they gives no deposit money to their new players since 2011. When I checked their active complaints I only found one, it is also was inactive because the inactivity by the user who sent the complaint.

The new player bonus was 20 euro, with some terms and conditions of course, the wagering requirements is 99x and the max cash out is 100 euro. This is a very high play trough requirements for a top game casino, they slots are isn’t the best on the market.

Anyway it was a free chance to try out they casino without money risking, so I grabbed the chance and downloaded their casino. I registered and after I filled out my personal details, the live support helped me to claim my no deposit money and also offered me some high percentage match bonus but I refused it and concentrates to the free money.

I didn’t like the slots or the casino design, and first look of the machines the 99x wagering seems to insane and impossible to make it. I was chose the Black Diamond slot, this is a 25 line machine with some bonus features, I started to play with 0.5 euro per bet. I didn’t believe it, but I went up to 112 euro after a few spins later. I get many wild in a row and I hit that big money. That winning was the last bigger amount what I won. Slowly I lost my bonus balance without I was close to the play through requirements.

After I lost my money I was able to get another 10 euro for free via by the live support. This time I lost my money again like before, but this time I won nothing. I never deposited to top game casinos but when I will do I do it here.
Thank you!

At first I found their games quite good after depositing few times it was impossible to ever win yet alone make a playthrough. I also referred a friend to this casino but what happened with my friend is they gave her a welcome sign up offer of 50$ freechip then once she played the playthrough she asked about cashout. They told her to deposit for verification purpose without any question that seemed fair enough. Once she deposited there was no match added she had thought to cashout the 50$ freechip since she had made playthrough, these guys at Rich casino said she can't withdraw since the 50$ freechip has wagering requirements, she argued with them explaining, it was an sign up freechip bonus which was already wagered out. They wouldn't let her cashout that chip. So she took a match and lost. To me that's a fraudulent casino had that been me i would make sure the guys are out of the good list and on rogue listings.
Truth be told my friend let them get away with that since shes too kind hearted, not to waste anyone time.

Here at this casino and I noticed the same at all other topgame software casinos, is all in common is their software is very low quality and that's why they offer big matches of 300% - 500%. This allows players to feel rich for a while then later after a huge playthrough stuck with nothing. Some people may have hit big on there casinos but not too many. I feel their software's out dated and they are suspicious with their withdraws from freechips. Just like my friend had fallen for.

As for my stay here there obviously was no successful win at topgame ever in years of online gaming for me, but they did a wonderful customer support chat, which was very fast to answer all questions. They did the best for matches 300% to 500% but i still never won so can tell you on my personal withdraw experience. So i wish you all a nice and warming wins if you choose this topgame casino.

Please be very careful and talk things over about terms & conditions, if you take a freechip or match bonus. Also note the info. Making sure the chat hosts name to, time and date. Remember to note your playthrough also, these guys will try whatever they can not to pay.

I would definitely not suggest this casino again, to anyone. I do feel bad referring my friend who was frauded by these guys. Oh well life goes on and on. Enjoy your gaming guys.

If I was to rate this casino I would rate 5 out of ten and only on good side its a big, bonus for their matches & customer support!

Rich casino needs to also be more current to their players offering freespins or freebies which have lower wagering and allow them to cashout from these freebies. They need to lower the match bonuses wager as well then more successful happy players will continue to deposit. Some of these online casinos never offer freechips to depositors and how will they get the player back in their casino. Right they never think about that, I sure would come back if I was always offered a freechip to comeback with a low wagering match bonus. Wow there I would be in heaven lol
sweet and that's my review for the Rich online casino! :-) Good luck people!