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Prism

Casino Rank 52
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Prism DETAILS
Website:
Casino rank:
29,4 / 100
Desktop games:
80
Mobile games
40
Casino type:
Minimum deposit:
$30
Software:
Withdrawal methods:
Neteller, Bank Wire Transfer, Cheque
Cashout time:
2000 USD per week
  • Pending Time: - 10-15 days
  • Bank Transfers: - 10-15 days
  • Cheques: - 21-28 days
  • EWallets: - 7-10 days
Owner:
Virtual Casino Group Casinos
Casino Established:
2002
RTP:
Not publicly audited
License:
Costa Rica
Languages:
Currencies:
Manual flashing:
No
Live chart:
Yes
Support
  • E-mail: Support Mail: [email protected]
  • Phone: Support Phone Toll Free: 800-550-1491
    UK Free Phone: 0-800-9177272
    US Toll Free Support Phone: 1-866-887-7476
All Prism details

Most Popular Prism Slots

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Pros

  • Long term casino life, since 2002;
  • Unique games from RealTime Gaming software;
  • Great bonuses for the first deposit and the possibility of VIP additions;
  • Clear and bright interface;
  • Safe 128-bit SSL encryption;
  • Tasted be TST to show the fairness of the slot machines;
  • Ability to contact customer support at any time in a convenient way;
  • Many ways to make a deposit and withdraw the winnings.

Cons

  • Bad reputation in the past due to the connection with Virtual Casino Group;
  • A small number of games in the online version of the site;
  • An indefinite period of money transfer.

A casino has always been a place for an easy and fun pastime where you can win money if luck is on your side. Prism casino is a great choice to relax and have fun. In 2002, it was created under the direction of Virtual Casino Group. Unfortunately, due to mistrust of other casinos owned by this same manufacturer, Prism was also not popular among users in the past. However, it is worth considering that all the charges were made on the basis of the bed review of the other projects and there were practically no claims to Prism. For this reason, most users and sites still keep the casino on the blacklist. In recent years, the casino has done its best to regain its popularity and trust of the gamers. The main advantage is the cooperation with Real Time Gaming, which produces all their games. The casino is licensed by the government of Costa Rica and operates according to their jurisdiction.

History

One of the first projects of Virtual Group is Prism Casino which was established in 2002. Initially, it was quite powerful and promising project. However, due to complaints against other casinos of this group in the second half of the 00’s, the reputation was broken. Since 2013, Prism has started active works on self-improvement. They improved the bonus program and the interface of the site, making it more modern looking. This significantly increased the popularity of the casino, however, some flaws, such as a small number of games and unstable time of withdrawal, pull Prism to the bottom.

Games

Prism casino is powered by Real Time Gaming and this is a very good sign for players. However, for some reason, they have a very small number of games presented on their official website. For example, they have only about 25 slot machines and no jackpot. Whereas their installable version has 100 slot machines and as many as 10 jackpots; this is the norm for regular online casinos. However, it should be noted that all of their games, bright, interesting and sometimes rare. Prism casino has the gaming machines of different themes with a lot of bonuses in case of winning.

And now let’s talk more about Prism gaming. Since Real Time Gaming is a fairly old game supplier, all instances are the updated versions of games that have already become popular in the 00’s. Most users complained about the fact that Prism does not have enough new 3D games and generally it is worth enlarging the number of slot machines. As for video poker, they have up to 30 game options. In addition, blackjack and other table games like baccarat, red dog are presented in several variations. They are presented in single-hand and multi-hand mode.

Mobile games

Unfortunately, Virtual Group did not provide users with a mobile version of the Prism Casino. However, it is worth remembering that you can always visit the site through your browser on your phone. All games and the interface itself are optimized for mobile use. Also, it is worth remembering the downloadable version can be installed on your Android or Windows device. In this case, you will get even more games than presented on the site. For more convenient use of Prism mobile casino, it is advisable to use tablets.

Software

Their software, Realtime Gaming, is considered one of the main advantages not only of Prism but also of all casinos which they cooperate with. The company began its existence in 1998 in Atlanta, Georgia and it works to this day. In 2008, they were bought by the Hastings International and moved to Costa Rica. Realtime Gaming has more than 100 unique games for every taste in its database. In addition to the remarkable gaming machines, they provide casinos with convenient working conditions and freedom in choosing bets prices and a winning bonus. Prism casino trusts this platform and they cooperate to these days.

Support

Like any quality casino, Prism takes care of their players. In case of a problem, you can always contact the local support service via live chat. In addition, they also provide an American telephone number and an email on the site for communication. Only polite and knowledgeable in their business people work in the Prism support team. However, according to a review of some users, the response time can be from 2 hours to several days. This is very strange as the casino is still in the rehabilitation period for users. However, it is worth noting that they solve your problem and explain the reason in any case.

Betting limits

Since Prism casino offers themed games of different types, the bets are different too. However, it should be immediately said that the casino has both expensive and cheap games. Therefore, depending on the chosen game, the minimum bet is $1 and above. The maximum bet is also various, for example, it is not more than $1000 for table games. Also, if the status of VIP is received, the limit will be increased. In any case, you will be able to try all the games that have attracted your attention in Prism with a minimum deposit.

Bonus points earned by the casino

Prism casino bonuses are the reason why all the players drew attention to the site in their time. Very generous gifts in case of the first deposit and a free coupon for a trial gaming are waiting for you at your first registration. Let’s start step by step.

How do Prism casino all players usually do? In the beginning, they take a $30 trial coupon and test the slot machines. Such a gaming can also bring you a profit of up to $100, which you can cash out. If you liked the interface, games or you won $100 and want to continue, you can make your first deposit and get a very big 350% bonus up to $3500. This amount is definitely enough to try all the available games.

In addition to the above, Prism online casino offers a special VIP program for regular customers. In this case, you will receive unique bonuses up to 650% of the deposit amount that depends on the games which you play in. Also, you will receive a monthly insurance, additional comp points, and the high maximum bets.

Security and fairness

Prism uses quite popular 128-bit SSL encryption. All known casinos and not only use this system to save data of users and site as a whole. Prism paid much attention to the issue of cybersecurity of customers and eliminated any possibility of hacking.

As for honesty and loyalty towards users, Prism casino conducted special testing of its games. TST Company conducted a mathematical calculation to identify the algorithm that creates numbers in slot machines. The results showed that all games are made fairly and it is impossible to predict or change an ending number. Prism proudly published the icon of the TST on its website as an indicator for players.

Licenses and certificates

The casino has a gambling license that was issued by the Costa Rican government in 2002. This suggests that Prism can work in some European countries but most of the world does not have access. However, there is no link to the document that confirming this on their website. In addition, the casino has a certificate of passing the TST test for honesty and stability of slot machines.

Depositing and withdrawing

When you finally decided to make your first deposit, use one of the suggested methods: Neteller, MasterCard, Visa, Visa Electron, eChecks. This is not so much, but Prism casino chose the most common and user-friendly ways. Usually, transfers, depending on the day and method, are made within a few hours. In case of a problem, contact the support team or the bank.

As for cashing out, you can make a withdrawing by bank transfer, check or e-wallet Neteller. Each method has a different transfer period from 7 to 28 days. There were several months’ delays often due to the workload of the system. In this case, you should contact the Prism support team and clarify the status of your transfer and find out the cause of the possible problem. The maximum amount of withdrawing is $ 2000 per week. But experienced users advise to transfer up to $1,500 to eliminate the possibility of accusations of dishonesty.

How to start playing

First, go to their official website and read the rules. If you are satisfied, start creating an account. Well, in fact, the registration process in Prism casino does not differ from any other place. You must fill out all the important fields, however, do not worry if you make a mistake or forget something; you will be able to change the information in the profile settings. After that, you can choose a free coupon to test available online games. According to the general review, it is best to download the installed version right after registration. Then you will get 2 times more slot games and 10 jackpots. If you are satisfied with the assortment of games on Prism online casino, make your first deposit and have fun.

As you can see, despite the negative experience in the past and the accusations, Prism Casino deserves a second chance. Let’s start with their bonus program and a free trial coupon, which attract all novice players. This shows how respectfully they treat their customers and make generous gifts. The next advantage is the games from Real Time Gaming, which have a complete honesty certificate from the TST. There are also flaws in the form of untimely money transfers and long support service answers. Now Prism is actively struggling with this problem, although delays are made due to the overload of the casino and bank system in most cases. Perhaps, maybe in time, it will come to a new level, add new games and surprise the players.

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Prism Reviews by Players

Kelly. Reviewed on 09.07.18
Prism Casino is Real Time Gaming powered software. I was quite happy when I found this casino. My boyfriend was just as pleased as I was. They offered lots of no deposit coupons. But that was before I knew more about them. Prism casino belongs to a group of casino’s called the Virtual Casino group. Prism has sister casino’s such as Cool Cat, Club Player, Party City and the list goes on.

You will notice that when you register with them that you will receive promotional emails from their sister casino’s promoting them as well in your email inbox.

Although I have deposited into the sister casino’s before I read on the world wide web about them. I would not recommend depositing into this casino as when you do send through your verification documents. From my personal experience. I was asked for the same documentation over 3 times. But not only with Prism casino.When I opened Prism’s sister casino’s software they too also asked for the same documentation over 3 times – of which I didn’t even send to them.

I did not successfully cash out my winnings. The amount was taken away from my casino balance. This is exactly this kind of thing that really make players fear online gambling. Why, because when you do win. You can’t cashout your winnings because of some kind of “rubbish” the support team feeds you.
I was sent round in circles with the verification documents. This casino was uninstalled off my machine today as well as ALL its sister casinos. My next thing of on my list of things to do is to unsubscribe from all the emails that I receive from this group.

I would proceed with caution. If you, as a player have successfully cashed out from this casino. Well good for you.

I love online gambling. To win in a casino is hard enough. To have the actual casino take away your winnings or you send around in circles to cash out your winnings is really just ugly and mean.

So – you might have won a bit. But the next question is- will you win with the cashout is the next bridge you have to cross? To avoid all of this I’d rather not play there and stress myself out for nothing.
Fleta. Reviewed on 27.09.18
Hi!I played Prism with the bonus money! I played enough to repay the part owed to Prism and won $100.It took approximately 40 days, but they did pay.They Paid! less a wiring fee,(unmentioned) and not without request for me to play more before I received my winnings.I think this would be normal because it is a casino and they want you to play - so why not play with the winnings.I was just determine to complete one transaction before beginning any others. They did pay less 20% of winning.So that is good - it is just that - that was not mentioned and it felt like a "cheat" of the 20%.so they could improve communication so the customer is aware.Otherwise - THEY PAY!

THANKS,
Cheating, blackjack game was literately taken over by casino after asking about withdrawal of my balance, casino placed bets for me and busted me in a blackjack game.

Weirdest thing I have seen in my long online casino history.... Customer. Rep clearly knew about it because he didn't even checked it out and left the chat.....

This is a casino that steals your real money if you happen to win more than they would like.
Stanford. Reviewed on 03.10.18
Games, that is about all I have to say that is good at this point.
That they don't reply to my emails, they don't answer the phone nor was I able to reach them on chat. I can already see how my withdrawal is going to go, nowhere!!! I see why they were blacklisted and why all the negative reviews, don't let them fool you, nothing has gotten any better there and they should still be blacklisted. Never had such a bad experience at an online casino, they just don't care. Not sure how they are still operating with the lack of customer care and support, because there is none.
Dora Deboer. Reviewed on 05.10.18
I have played at Prism Casino. I paid $ 50. The game was short and did not make fun. Then I once again paid up and continued to play $ 50. The balance of rose and rose to $ 2,400. I have continued to play until my balance was at $ 1,800. And since I applied for the payout. For 4 weeks, I'm waiting for that money. I get no email to reply.

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