Planet 7 is a rather old online casino with below average reputation. Its game library does not offer many options when compared to other gambling establishments and the selection of payment methods leaves much to be desired. Additionally, there are many negative reports from regular users with complaints on prolonged withdrawal periods and unresponsive customer support agents. Our team decided to find out if Planet 7 casino is really such a bad place to gambler your hard earned money. We tested this website ourselves and made this review to help you understand whether Planet 7 it is worth your time.
Planet 7 casino was founded in 2009 by BTK Ltd Casinos. This company, formerly known as Crystal Palace Group, does not have a good reputation among players. Besides Planet 7, it only operates Silver Oak Casino, which user rating on various aggregators is even lower.
Currently, Planet 7 is restricted in many countries of Europe, but granted in the United States and in the most of the other parts of the worlds. If you have any doubts regarding the casino legality in your country of living, simply try to open it. The website automatically determines the geographical location of every user, and if your country is not accepted, you will not even be able to open the main page.
At this moment, Planet 7 casino is very popular in Germany, France, and the Netherlands. However, it is only available in English.
Planet 7 casino is powered by Real Time Gaming, which is among the most reliable software developer in the gambling industry. All of the slots and games available at the website are made by this company. At the moment we are writing this review, no other providers are presented at Planet 7. We will talk more about software later in this review — now let us review the website’s library.
The complete game collection of Planet 7 casino includes below 150 slots, which is a pretty poor selection. Most of the other casinos offer at least two hundred of games. Nevertheless, RTG makes great games and the ones presented at Planet 7 are definitely some of the best: they look and sound awesome and you should be able to find at least a couple of slots you will like.
Unfortunately, the website does not offer Live Casino games, which is a huge drawback for everyone who likes to play against real croupiers. If you are one of those people, you should probably start looking for a different place for online gambling.
Thanks to the nice interface of the website, it is easy to find games that suit you the most (considering there are not that many options). It is possible to either use the advanced search feature or simply browse categories in order to find a specific slot. Here is the list of the website categories:
If you are interested to know more about them, check out a short review of any category:
It is possible to try any slot or virtual game in the demonstration mode. However, you will have to register at Planet 7 casino if you want to do this.
During the last decade, the quantity of avid casino players who started to gambler using their mobile devices has grown multiple times. Considering that, it is understandable why all modern online gambling establishments are trying to provide their clients with portable versions of their websites. Planet 7 casino administration keeps up with trends: the website is accessible from all possible platforms. It is possible to register, make deposits, and withdraw your winnings right from your smartphone or tablet on Android, iOS, and even Windows Phone.
Planet 7 mobile casino offers the same functionality as the desktop version does. All of the table games and slots presented on the main website are available on portable platforms. Most of them have the exact look and, therefore, deliver the same gaming experience as their desktop counterparts. The website automatically adjusts to the screen sizes of mobile devices. It means that Planet 7 casino users are able to enjoy their favorite slots regardless of preferred platform: smartphone, tablet, laptop, and desktop versions are nearly identical. Gambler who often play on the go will get everything they need.
It is unfortunate, but Planet 7 does not have a downloadable version for mobile devices. However, we think that its creators did a great job optimizing the casino for portable platforms — thanks to that, even players with slow Internet connection should be able to play from their smartphones or tablets.
All games presented at Planet 7 are developed by Real Time Gaming. This software provider some of the best table games and slots in the industry. It has been around since 1998 and never stopped evolving. Currently, it is considered as one of the most trustworthy sources of games for online casinos.
The RTG games available at Planet 7 casino has colorful graphics, high-quality sound effects, and smooth animations. As we have already said, there are no live rooms. We liked the overall collection of this website, but it surely requires a lot of more games and live casino options.
Any slot or video game is available in the practice mode after the registration. All you need to open a game in the web-browser is to update and enable the Flash Player plugin. Besides, Planet 7 has a downloadable version for both Windows and Mac. It might be very useful for gamblers with a slower network connection. You can get the application by clicking the “Download App” button in the top right corner of the website.
Administration of the Planet 7 casino offers their clients 24/7 customer support. There are three ways to get it:
The average response time via live chat is 6 minutes, which is not a bad result. We were completely satisfied with the quality of the Planet 7 support team, since all the agents we faced were polite and responsive professionals with excellent English. Keep in mind that the live chat is available only for registered users.
Considering that Planet 7 casino do offer over a hundred of different games, we cannot include the whole list of betting limits for each title. Minimum and maximum allowed bets change depending on the game. Some of the most simple three-reel slots accept 10-cents bets. At the same time, there are games with higher difficulty that require at least one-dollar bets.
There is no need to worry about betting limits, since there is enough options for both low-rollers and high rollers. It is not hard to find a slot with stakes limits suitable for you. Do not forget that you can always get more information about the maximum and minimum allowed bets once you are in a game.
Planet 7 casino bonuses are on the same level with ones of the top-rated online casinos. There are more than enough gifts in addition to a generous 100% welcome bonus on the first deposit. You can become a premium user to get special promotions, weekday-specific bonuses, additional comp point and many more.
In order to get the initial bonus, simply make a deposit. You will get up to 777 dollars that can be used on most of the slots. Bonus money are sticky, which means you cannot withdraw them.
The one and only software provider collaborated with Planet 7 casino is Real Time Gaming. As we have already mentioned, you can totally trust it. It offers licensed versions of high-quality software products that meet all the existing standards of fairness and use licensed RNG. Therefore, games at Planet 7 are completely fair.
Unfortunately, we could not find any licensing information at the Planet 7 website. The only certificate it has is provided by GLI — an independent audit organization that checks online casinos for fairness. It is not enough, because every online gambling establishment also needs to be licensed by a commission of country where it operates if it wants to be taken seriously.
Banking methods is definitely the worst side of the Planet 7 casino. It offers very few payments options. Here is the list of deposit methods:
The minimum deposit and withdrawal amounts are pretty high — 50 dollars.
There are dozens of negative reviews complaining about the prolonged periods of withdrawals. Some of the unluckiest gamblers had to way more than two months until they received their money! Such long pending periods are inacceptable. If you are not willing to fight for each penny won at Planet 7 and wait for months to receive your winnings, we do not recommend you playing here.
There is nothing unusual in the registration process at the Planet 7 casino. Click the “Sign Up” button at the top right corner of the screen and enter the following data:
You will need to verify your identity after the registration if you want to make deposits and play for real money. The practice mode does not require verification.
We cannot recommend this website to anyone. It lacks games (though options presented in the library are good) and seems to not have any official license. What is more important is its awful withdrawal policy — it is really hard to receive your winnings here. The website design is great and it is well optimized for mobiles, but it is not enough. You can find many better places to gamble your money. Therefore, we strongly advise you to avoid Planet 7 casino.