I came across this casino recently when I received an email from some affiliate I guess send me this casino with 10 euros free bonus so I can test or try this casino. Well like most of casino even they actually all group of their casinos are giving such an offer with 10 free but to try some other games except Netent because you are not allowed to play Netent games with this bonus.
They are part of the Game Tech Group of casino which recently were not so trustable actually they had some problems with Netent games but I guess all that has been resolved and they are on the nice list. We have one forum member at Askgamblers site which has wonderful experience with one of this casino so I guess even Enzo are good to go.
When I opened my account here, actually that was before I opened it I asked live support which are friendly and answered right away am I eligible for this bonus and what games I am allowed to play. I got positive answer but when I asked about the games and was told I can only play Elk games I was a bit disappointed, but I guess when it comes with free chip there is no way you can choose.
I took their 10 free tried to play those Elk games and honestly very disappointed with this provider because all this game are doing is eat your all balance giving you some tiny or dead spins. I finished the free chip and still haven't deposit here, honestly waiting for some other player experience how they are doing with cashout time frame and pending time as well so I can decide will try this casino with my own money or not.
Yes they have nice welcome bonus of 250% match actually very generous offer but when it comes to wagering not so well, again the bonus needs to be wagered X 33 but the deposit as well.
Josefa. Reviewed on 27.09.18
Nothing to like on this site. No winning, loosing all the time and gameselection are poor. Maybe the chat was the best part. They were helpful, given me advice which game to play for winning. I do not know if they are allowed to do that.
After playing for half a day, I send them two different mail that I want to close my account. After the first mail I just got new offers where they had given me bonusmoney. Beacuse I´m addicted I played on, loosing again. In the second mail I asked them again to close my account, and I told them I am addicted, and I was frustrated and I really wanted them to close my acoount. They did not answered. The third time was tonight, after loosing again I asked the chat to close my account. He told me that my account manager will contact me. Is this fair policy?If a costumer want to close, they should do it at once. I do not need a account manager to know that I need to close my account.
This site is not fair play and to give bonus when you ask to close account, seems to me as not good policy.
Sharla. Reviewed on 03.10.18
Nothing positive to say about Enzo casino! I will never again play there.
I was able to create an account, deposit money and even receive a bonus the next day. When tried to log in again I was met with a message stating that the UK is banned!? I was not aware of this and had even checked with their Chat operator if players form the UK were accepted, which they replied we were.
I queried the ban with the chat team, and they told me this ban had just happened today (19tj Feb 2017?? So I think it was unethical of this company to allow me to open an account, accept my deposits the day before they were
going to ban play from the UK and on that very day give me a bonus I would never be able to use? Very unethical practice.
Shemika Surratt. Reviewed on 05.10.18
Theres absolutely nothing positive to say about this casino
Another casino to go about a strategy to rather make a quick buck or two off players, than to stay true to them. They will lure you in with pretty good deposit bonuses and even advertise offers as one of the "biggest NETent offers". I went for their sign up offer, but quickly noticed that I couldnt play any of the popular games. Live chat told me I could only play Betsoft and those crappy GS games in conjunction with bonus offers. Well okay, big disappointment, but the worst part is that they dont mention anything about this in their T/C. Im so glad I only deposited 30€. I would have been furious if some casino would pull that number on me with a big deposit.
Kathaleen. Reviewed on 06.10.18
Tried this casino yesterday.Chatsupport was very friendly. Welcome bonus percentage is high and they seem to offer enough slots.
Same as others alreay wrote.Started to play and then found out I could not play any Netent slots!
According to the casino and chat as well all Netent slots were restricted for my country which is complete nonsense.
Played Netent at another casino yesterday and today. This is false advertisement, they should have warned on beforehand Netent slots were not playable. Furthermore everything worked very very slow, it went a bit better using Google Chrome for browser. Also you are not allowed to play on various slots with bonus money, only with your own deposit money.
Enzo Casino will not see me again, waste of money.
Kirstie. Reviewed on 07.10.18
Unprofessional Support! Weird cashout limits.... You are only allowed to cash out 10x the amount of the deposit if the deposit is less then 100 Euros. That means you deposit 50 euros...win 700 euros and they will let you cashout 500 euro and delete the rest of the balance.
Jacquelyn. Reviewed on 07.10.18
I like to close my account, sent emails to support. Never get any answer. The account is still not closed.
Beware of this Term to..."Placing total bets equal to or greater than 30% of the value of the deposit currently in play"