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Madame Chance Casino

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Pros

  • Madame Chance provides a wide selection of slot machines which can suit any gambler’s taste – the variety is abundant due to presence of 12 different software manufacturers in one catalogue;
  • The casino covers most popular table games and their variations as well as Video Poker options and even some interesting action games like Keno;
  • An attractive feature Madame Chance has is great Live Casino where real-time dealers hand cards – the whole process is controlled by experienced croupiers so that gamblers feel land-based atmosphere;
  • Madam Chance casino’s members can take advantage of different ongoing promotions and personal bonuses – the range of incentives vary from classic welcome packages with deposit matches within to exclusive promotions like Double Comp Points monthly based;
  • Madame Chance support team is ready to solve any issues round the clock – gamblers are presented with various methods of contact with support agents starting from toll-free hotlines ending with instant live-chatting;
  • The software used at Madame Chance is regularly audited by independent testing agencies which ensure fairness within gambling games;
  • For those with mobile devices, Madame Chance has a solid offering - the website supports any possible platform, so accessing the venue with a phone will not be a problem as the casino is going to recognise mobile traffic and switch players to a mobile interface;
  • English is not the only option – Madame Chance casino is translated to seven other languages, and surprisingly support services can speak them, too;
  • Madame Chance treats high-rollers with the best of attention – Fabulous VIP Lounge includes special loyalty programmes, extra comp points, exclusive match-ups and even a personal manager to solve issues.

Cons

  • If you happen to come from Asia, United Kingdom, Belgium, United States, Puerto Rico, Turkey, Singapore, Italy or Israel Madame Chance casino will not accept you as a player;
  • In spite of chat-support working 24/7, the hotline works in shifts which can be inconvenient in some particular cases especially regarding different time zones;
  • Though the gaming catalogue is mostly up-to-date and involves a lot of modern video things, for classic players the selection of traditional slots appears to be quite limited – Madame Chance casino houses barely 20 three-reeled options.

Madame Chance is a great choice for betters from Europe as the casino’s intentions are quite clear: not only the range of currencies hints at close relations to European countries, but also the number of languages presented at the site demonstrates aiming at countries like Sweden, Russia, Germany, France and Spain. So, in case you permanently reside in Europe and seek for some great gambling Madame Chance is definitely going to satisfy your needs because you can play in your language environment and get supported by agents speaking your own language. Basically, the Lady Luck is not a mere word at Madame Chance – it is the casino’s mascot which sets up gamblers to positive outcomes right from the first second they see the website. Besides, Madame Chance casino attracts eyes with stylish designing and interesting colouring so that gamblers immerse into Vegas-like nights which seems really great. And even if Madame Chance might be impaired by a couple of flaws, it all is overlapped by golden standards of service, appealing features and variance on games.

A short history

Madame Chance casino has seen the world firstly in 2016 when a team of enthusiasts from Game Tech Group came up with an idea to power through the European market and create a high-end place for different categories of gamblers. Despite floating around the online industry for just a few years, Madame Chance has managed to gain some substantial weight by encouraging players to join and then giving them the best of service. The first important step to take was to become legal and therefore Madame Chance obtained the license from a regulating company. Unfortunately, their license is issued by notorious Curacao, and ever since the venue never tries to collaborate with more renowned organisations. Though, Madame Chance does not treat legality as the major priority and instead concentrate on developing software diversity and accessibility. From time perspective, two years is an insubstantial period for an online casino, yet Madame Chance is doing pretty good for a new formation.

Game Tech Group already have a large experience at launching gambling venues – some of their projects have been acknowledged by reviewing websites and gamblers in general, so Game Tech obviously know how to make a casino successful. That is why some part of this experience is surely visible when you play at Madame Chance casino – top-notch player support available throughout various means, an amazing collaborating of software developers to provide the best of gaming and diversified content so that to cater to gamblers of various types. Overall, Madame Chance comes across as a promising venue with far-reaching plans and solid fundament.

Games

When you go to the gaming catalogue, you are met with colourful and luring library of slot machines, traditional games, lottery-based options, Live Dealer alternatives and a lot of other solutions. As long as Madame Chance does offer a blend of twelve software providers, each category is really full of games: whether you are a professional player with specific preferences or a complete novice at the gambling world Madame Chance is going to charm you with chances to enlarge your bankrolls. Each game is to the point, involves countless themes and setups from Crazy Pizza to Bow Wow Dogs and no one could ever say that Madame Chance is a boring place when it comes to gambling itself. In contrast with casinos of a single-developer factor, Madame Chance gaming space is stipulated by twelve, so it is more than enough to understand that this casino’s greatest advantage is in options and variations.

VIDEO SLOTS

At the first glance, the range of themes is what Madame Chance is mainly about with slot machines. You can become a true Wild-Wester, search for unreal treasures, cook delicious dishes, pet animals, visit Hollywood or simply spin old good fruits in a minimalistic interface. The catalogue includes dozens of entries, so you will never get bored if one slot in particular would seem too tedious to play. But themes are all great to please the eyes, but Madame Chance has a much more diversified map of games in terms of inner organisation: Madame Chance casino offers Featured Slots which is a different kind of machines with an amazing number of features. In other words, you can either focus on the outlook or stick to gameplay.

LIVE CASINO

An opportunity to watch card dealing in a real-time regime is always the main attraction in an online venue because it gives emotions connected with brick-and-mortar casinos. Madame Chance casino all players get a chance to interact with live dealers and participate in favorite table games without leaving a room at home. The lineup impresses: endless Roulettes with various stake levels, Blackjack tables with different rules, both low and high limited tables in Baccarat or specialty lottery offerings. Goes without saying, Madame Chance has what you need when it is time to connect to the atmosphere of a real casino.

CARD AND TABLE GAMES

A generous assortment of table games with cards and dices is another worthwhile bus stop at your journey through the gaming catalogue. Classic casino games at Madame Chance allows to take a virtual seat and enjoy favourite titles in comfortable environs. The selection looks much alike Live Casino, but since table ‘slots’ are fully automatic and have no live croupiers you receive a couple more offerings. You can clash with a computer in Keno, extravagant Blackjack Switch, VIP Roulettes or take pleasure in unusual mini and premium variations on well-known Poker.

Mobile games

It has already been said that Madame Chance online casino’s priority aside from high-class gaming is to provide compatibility with a wide range of user platforms, so mobile products are welcomed here as warmly as desktops. All you need to access Madame Chance mobile casino is to have a HTML5-supporting device and a workable browser where you are going to play. The thing is this casino maximally makes use of web-development and therefore separates a mobile section not with a dedicated application but with an adaptive website which is able to detect a mobile phone or a tablet connecting to the casino. Madame Chance even devotes a page to give instructions on how to start using their mobile platform, and then you log in to the site via your phone you will soon discover that the whole catalogue is at your total disposal.

Live Casino, the most part of slot machines, table games and some miscellaneous offers that can be accessed through the desktop computer are available on the go, and gamblers do not have to download specialized applications to get the catalogue. Madame Chance appears to be incredibly friendly to other platforms, so even the website looks accordingly: the menu gets adapted, icons fit in, easy-controlling functions become playing their crucial role. On the whole, Madame Chance casino does its best to provide highly functioning mobile services to ensure that gamblers have access to the venue in a versatile manner.

Software

Madame Chance is powered by an assemblage of multitudinous manufacturers at once: gamblers can enjoy some eminent Betsoft titles, find luck in EvoPlay slot machines with a heavy load on in-game features, go underground with Playson and Mr. Sloty, highlight gambling with renowned Play N’ Go games, try out new setups in Fugaso machines. In total, Madame Chance is a home to twelve industry flagmen and newcomers, some of which represent the titans while others do their little business just as good as the biggest and the greatest. An amazing aspect is that Madame Chance casino wants gamblers to be exposed to a varying variety so that they really have a choice from many entries. That is why the collection of software providers comes perfect to implement such an aim. Besides, Madame Chance is not scared of presenting new companies to the market without large track record, and this moment makes the casino a place of sheer diversity – not only NetEnt or Playtech can handle online gambling flawlessly.

Look around, try a few games and you will see that whatever platform is used – a phone or a desktop – all the games work properly. Note than that, notice that Madame Chance does not ask you to install specialized applications to get access to the casino’s games – the site fully functions via instant-play meaning gamblers are not required to download anything as the whole catalogue rolls over your browser. As long as the manufacturers at the casino zoom in on accessibility but also think a lot about variety, Madame Chance casino new slot games get added to the library on a regular basis. Find ‘New Games’ in the menu to look through brand-new options this venue has recently presented. Finally, the software here is so mixed, which is why the range of games on offer starts with traditional slots and ends with some outstanding Keno-based modifications.

Nevertheless, Madame Chance and its impeccable software is stained with a couple of unfavorable moments:

  • Software is built so that there’s no demo-play for users at the casino and they have to process through registration to play any game;
  • Both Table Games and Live Casino lack a bit in-depth lineup – Madame Chance provides a narrowed selection with just a few variations thrown on a way;
  • Some parties reported that Madame Chance might have displayed unlicensed software without permission – now it is out of problem, but in case this happens no one can be sure of fairness even though currently presented developers are independently audited.

Support

Help Center at Madame Chance casino offers numerous means to get in contact with the support agents and regulate matters occurring in process within a short period. First off, there is an international phone line working round the clock without intervals so that gamblers with problems might find a quick way to solve something delicate. Secondly, instant-chat option is also in avail, but in comparison with the hotline this contact feature is available only from 4 am to 12 am GMT, which is a bit surprising regarding the phone line works constantly. Thirdly, sometimes issues can be solved automatically without support at all – for these cases Madame Chance has prepared a dedicated webpage with FAQ so that gamblers could read what other gamblers experienced before contacting the support. After all, when these fast-operating methods have no appeal to you, there is always an alternative to write emails. Note that support services can be altered, so check their Help Center page out to find out how Madame Chance treats support aspects right now.

E-mail address: [email protected]damechance.com

International hotline: +357 25 281876

Betting limits

Depending on a section of the catalogue you are dwelling in, there may be quire varying bet levels within them. Overall, Madame Chance does not restrict clients to wager more than a particular sum as a slot machine, for example, or some table already has a prescribed paytable and levels of betting inside. Low-rollers can find it comfortable to play some slot games or sit at classic tables of, say, Blackjack because the minimum bets there fall to $0.10 per round or spin. High-rollers are also favored, and they can feel comfortable throughout the whole library – Live Casino section would probably be the best choice to wager larger sums of money going up to $1000-$2000 per hand. Video Poker machines have moderate stakes, and might also be suitable to low-rollers; featured games with multiple lines might be a great option for huge bankrolls.

Promotions and bonuses

Each casino has its strongest suit – some concentrate on games and extending their library, some nail down support moments. Madame Chance’s prior specialization is in bonuses and promotions because gamblers are always offers a vast range of different gambling parties and incentives to make use of. New members can happily relish in a generous welcome promotion with whooping money matches stretching through the week. Regular gamblers at the venue are promoted with not less lavish offerings: a part of bonuses remain constant while the other gets changed occasionally, and Madame Chance therefore seems a dynamic system where each day can end up with an interesting offer. Madame Chance casino bonuses also have a special designing additionally for VIPs. Let’s briefly review this powerful segment in the following table.

PROMOTION DESCRIPTION
WELCOME TO MADAME CHANCE A total of $2400 bonus money is given to everyone who firstly joins the casino. Use MADAME1, MADAME2, MADAME3 to activate three matches of 400%, 150% and 200% respectively for three consecutive deposits. Each deposit and its related match go up to $800. Playthrough is x20 for bonus money and additional x20 for deposited one.
PROMOTIONS FOR VIP LOUNGE Madame Chance has a special attitude to loyal customers and surrounds them with very high-end services and promotions, separated those for from regular players. VIP Lounge at the venue includes:

  1. VIP Members partake in casino’s comp point program and can exchange these points for real money;
  2. On Mondays Madame Chance gives VIPs a loyalty bonus designed particularly for premium players;
  3. VIPs use a different department of support and each has their personal manager;
  4. Friday, Saturday and Sunday premiums participate in Weekend Reload promotion and redeem lavish matches to deposits;
  5. Tuesdays are for redeeming 120% match-up without any limits.
EARLY BIRD If you have no sleep between 4 am and 7 am then you can catch a match-up of 80% up to $600. This promotion is available Monday to Friday.
MINOR PROMOTIONS During birthdays all gamblers can double comp points and receive specialty gifts from the casino. Also, at the end of a month the casino chooses a game which doubles comp points when it is played through.

Security and fairness

Highest standards of security are met with 128-bit SSL methodology for encrypting which allows to transfer various formats of data from personal account details to banking operations through the Net in a most secure way. Data is obscured for outside users, so you can play at Madame Chance without second thoughts.

Speaking of fairness, here Madame Chance collaborates with quite renowned software companies that get regularly audited for being fair by independent testing agencies like TST. Though Madame Chance casino does not publish information on RTP of their games, titles like Play N’ Go mitigate this factor.

Licences and certificates

Madame Chance is licensed by Curacao eGaming which usually makes any experienced gambler tremble because of untrustworthiness of this company for unethical practices. Note that Curacao is rarely seen to regulate issues directly, so there is no sense at complaining to this regulator. Nevertheless, players report Madame Chance as a dependable internal regulator that takes care of problems within the casino. So, technically Curacao seal sign at the bottom does not make this venue any worse.

Depositing and withdrawing

Of course, Madame Chance, as any modern online-functioning formation, has a powerful range of methods to deposit and withdraw funds. Money can be transferred via risk-free payments options Skrill, Visa, Paysafecard, Neteller for both depositing and withdrawing. What’s more, Madame Chance pays attention to regions and also provides region-specific methods for deposits to ease transferring process for those players whose countries work with particular methods only.

GENERAL INFORMATION ON BANKING
Depositing methods: Mastercard, POLi, Paysafecard, Visa, Visa Electron, Maestro, Nordea, GiroPay, Ukash, Neteller, Skrill, iDEAL, Postepay, ePay.bg, CartaSi

Withdrawing methods: Ukash, Bank Transfer, Visa, Visa Electron, POLi, Skrill, Neteller, Postepay, iDEAL, GiroPay, ePay.bg

Withdrawal periods: overall pending time is 5 days, e-Wallets are processed within 1 day, credit cards 10 days, bank transfers 5 days; the maximum to withdraw at a time is $7000 per month

How to start playing

Registration process is the first thing you want to do at Madame Chance casino as all games become available only when you are a member of the casino with an active account at the website. Please, note that this venue does not ask you to install or download anything to start playing, so beware of their instant-play platform at take proper care of the browser you are going to use here. For mobile users it makes sense to choose a browser with Flash technology supporting to get access to the whole catalogue, though HTML5 ones are also good, but there might occur a thing or two with them. This is what you need to do:

  • Go to the main page and find ‘user’ box below the logo – hit ‘Create Account’ and then wait for the registration flash box to get fully downloaded.
  • Fill in the details, type a promo code if you have one (do not forget about promos to activate the welcome package), and confirm that you are over 18.
  • Then complete the registration and go to the baking section to look through more detailed information on banking and supported methods to deposit – choose one and make a deposit.
  • It is highly recommended to verify your account by providing valid documents before ever depositing because withdrawals are unavailable until you go through validation.

Closing thoughts

Well, you might have doubt whether Madame Chance casino operates completely legally or distrust some certificates the venue holds as players are not presented with detailed information on this aspect as well. But let’s turn a blind eye on licensing and give Madame Chance equitable judgment, considering the casino has relatively recently been established. Two-year functioning is not enough to work out intricate compounds regarding that you have to think about clients and their comfort first and only then begin developing a complex structure within. At least Madame Chance treats customers well, nourishes their longing for gaming amply and works on cross-platformed accessibility. With the course of time, this place will certainly become a strong fighter, it just needs time to pass. Anyway, there are so many really good casinos under Curacao, so why Madame Chance is any worse than them?

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