King Billy Casino is a rather young gambling website that was opened in 2017. The government of Curacao has officially licensed it, which makes it completely legit in many regions — however, it is restricted in a number of countries. Members of King Billy Casino claim that this website has an amazing customer support team and offers great promotions for beginners. Its game library is also good — it includes hundreds of games of various types. Finally, people say that the website offers very quick withdrawals. To make sure that all of the above-said statements are true, we decided to test King Billy Casino ourselves. In this review, we covered every important factor of the platform. If you want to learn more details about this online casino, you have come to the right place!
King Billy Casino was opened in 2017 by Direx N.V. Limited. Some of our readers may know it by its previous name — SoftSwiss. This is a very large casino operator from Austria. Direx N.V. owns dozens of gambling websites, including the following platforms:
This is only a small part of the company’s portfolio. As you can see, it owns dozens of online casinos, and all of them have positive user scores. Given that, we think that you can trust Direx N.V. limited.
King Billy Casino has been officially registered in Curacao. Thanks to that, the platform is considered legit in many parts of the globe. However, it does not support a number of countries where online casinos are prohibited by laws. Residents of such regions will not be able to open an account at King Billy Casino. If you want to find out whether you are allowed to play at the website, check the list of restricted countries in the “Terms & Conditions” section of the website.
King Billy Casino is popular among foreign users because of a large number of available translations. Here is the list of them:
The administration of the platform may add more translations in the future.
King Billy Casino is powered by Microgaming, Play’n GO, NextGen Gaming, NetEnt, and a bunch of other software developers. All of them are trustworthy companies that make amazing games. You can learn more about them later in this review, but now we are going to talk about the game collection.
The whole library of King Billy Casino includes over two hundreds of games. It has games of all types, including slots, jackpots, poker, live casino rooms, and many more options. We were completely satisfied with the selection of software.
Those who want to know more about King Billy Casino gaming options should check the list of games categories presented by the platform:
After choosing a category, you can filter games by providers. Wonder, what titles can you find at King Billy Casino? Then you need to read our reviews of each section:
Even the unregistered visitors of King Billy Casino can try slot machines or virtual games in the practice mode. It is a very convenient feature for people who only play for fun since you do not even need to waste your time on registration — open the website and enjoy any game right away!
Thousands of casino enthusiasts from all over the world prefer to play from their mobile devices. That is why nearly every decent gambling platform, including King Billy Casino, offers a portable version. The website can be opened from any smartphone or tablet regardless of the operating system. You will not face any difficulties even on older gadgets!
Thanks to the King Billy Casino Mobile Casino, every user of this gambling platform can sign in and play all kinds of games right from the palm of their hand. Moreover, it allows you to deposit money and make withdrawals. Feel free to use any gadget on Android, iOS, Blackberry, or Windows Phone without any restrictions. You will not need any additional apps — simply open the website in your mobile browser.
The portable version of King Billy Casino offers all features, available on desktop. All games from the collection are accessible from smartphones and table, including live casino rooms. The team of the website did a great job optimizing it, so you will get the same King Billy Casino gaming experience on all your devices. The website automatically adjusts to the size of your screen, so you can use any smartphone or tablet with a stable internet connection.
The quality of software providers is a very important aspect of gambling website. Fortunately, King Billy Casino is powered by some of the most popular partners companies in the industry. Here are some of them:
This is not even the full list of casino’s partners. As you can see, the platform offers products from the best developers. All the slot machines, video games, and live casino rooms at King Billy are of the highest quality. Considering the number of options, it will take you months to try every available game!
The entire collection of the King Billy Casino has been check for fairness by various unbiased audit organizations. According to the “Terms and Conditions” section of the website, the authorities of Curacao and iTech Labs have licensed its random number generator. Therefore, the platform complies with all the existing standards of fairness.
In order to play at King Billy Casino, you will only have to install or update the latest Flash Player plugin for your web-browser. Do not worry about it: the chosen browser will automatically start the installation sequence, if needed.
The support team of the website can be accessed at any time of any day. This is very convenient especially for foreign gamblers who live outside western time zones. You can contact a manager using one of the methods listed below:
Yes, you got it right — the website does not offer help via international phone number, which may be frustrating for some users.
We have tested both of available communication methods. On average, we received answers within eight minutes in live chat, and within five hours via electronic mail. Such a response time is above average, so we have no reasons to complain. Moreover, all the support agents were very professional and polite.
Given the size of the King Billy Casino’s library, it would take too much time to describe the range of stakes for each game. The only way to see the minimum and maximum allowed bets of a game is to launch it. On average, the minimum stake varies from 5 to 20 cents. The maximum bet changes from 100 to 500 dollars depending on the type of game. Do not be afraid to manually check the stakes limits by starting games. Remember that you can always refuse to play if allowed betting options would not suit you.
Every new member of King Billy Casino can participate in the bonus program. Here is the list of casino’s offers:
These bonuses are pretty good: in total, you can get up to 1000 euros and 200 extra spins for free. Additionally, the website has many more promotional programs to choose from. There are options for both high rollers and low rollers. Open the “Promotions” section of the website to see all the existing King Billy Casino bonuses. We recommend you to check it at least once in a month if you do not want to miss new offers.
Judging by the Terms of Use section of the website, it does not have any problems with security. Just like most of the other gambling platforms online, it offers an advanced 128-bit encryption to protect the personal information of customers. All the important data is never shared with third parties. Thanks to the high-quality encryption, the confidentiality of King Billy Casino casino’s members is on the highest level! There is nothing to worry about because your sensitive data would never get into the hands of hackers.
Concerning the fairness of King Billy Casino, our team was totally satisfied with it. As we have already mentioned earlier, all the games from the library are made by trustworthy software producers and have been checked for fairness. They are certified by the Curacao authorities and iTech Labs. These independent organizations ensure that games at King Billy use the standard random number generator and their results cannot be affected by the administration of the casino.
King Billy Casino holds an official license issued by the authorities of Curacao. The casino is considered legal in many regions across the globe, so thousands of international members regularly visit it. Unfortunately, it is restricted in many countries, including the United Kingdom, France, Italy, Ukraine, and other regions. We recommend you to check Terms of Use to make sure that you are allowed to play here.
Administration of King Billy Casino supports a big selection of electronic wallets and credit card operators. Here is the full list of options available at the moment we are writing this review:
You can use most of the above-listed payment methods for withdrawals. The minimum and maximum amounts depend on the chosen option. You will see the full banking terms and conditions as soon as you try to make a deposit or withdrawal.
We have tested various banking options to find the average payout speed. The results were astonishing! In most cases, we received our money within only 24 hours. There is only one drawback: you are only allowed to withdraw 15000 euros per month. In the rest, the platform is great for gamblers who prefer to play with real money.
The registration at King Billy Casino will not take too much time. Click the golden “Sign Up” button at the rightmost corner of the website and enter the following personal information:
You will get the full access to all features of the website as soon as you verify your identity. Keep in mind that this process takes about 24 hours.
We liked most aspects of King Billy Casino. It has a good game collection and a very responsive support team. The amount of banking options, quick payout speed, and the highest level of fairness makes it a great place to gamble your hard-earned money. If your country is supported by the administration of King Billy Casino, it is a great choice for you and we definitely recommend you to try it!
King Billy Casino Reviews by Players
Well, let's see how worthy this king is in the first place. Website wise, I cannot find anything bad to complain! That's because the casino's website ran smoothly on my 3G internet connection, but what is more important to me, it worked wonderfully well with my slow 2G connection! Yes, there were some infrequent lags during play and navigation on the 2G, but that's only to be expected. Other than that, loading of the web pages and games were fast and good!
There's a very wide selection of games from numerous game providers, so it is very unlikely that any of your favourite games would be missing from the casino's games list - hmm, okay, almost! Why? Because the list of games currently available is not exhaustive, but is more than sufficient to meet any player's needs and demands. Who knows, maybe in the future, there'll be several thousands of games available to choose from - then you'd probably complain "I don't know which game to play!" Hahaha. Ah, not me, of course, because I would stick to my few favourites games only, and that's usually just a handful of them.
Customer support was simply wonderful - second to none, I would say, but that's just my opinion. The Live Chat host was very friendly, helpful and fast. My queries via email were replied to within an hour or two, not like Skrill's customer support - no reply even after 1 week! Hehehe. But what I like best is the speed of verification done by the casino's KYC team. I was still uploading my 3rd and 4th document when the 1st and 2nd uploaded documents got approved! Whoopie! Some casinos would take several days just to look into those documents -soI really hate those kind of slow coaches!
Nope! That's not all of it either - I've got one more dislike! Those 200 free spins from the 1st deposit offer were split over 10 days, at 20 free spins per day, and I simply hate this splitting up! For me, it must be all 200 free spins in one go, or I won't like it at all! Hehehe. Not only that, from all those 200 free spins on Starburst, I couldn't even get a final total win of $5.00, and that was blardy awful! From 200 spins on Starburst, I would expect a win of about $20, or a little less, but a $5 win was totally ridiculous! Yeah, yeah, not the casino's fault, was it? Hmm!
Nonetheless, King Billy is still one of the best-platformed casinos out there, working very well even with a slow internet connection, so the king can expect this jester to pop in once in a while, hahaha.
Direx N.V. is a company that runs many great casinos such as Playamo, BetChan and a few others. Recently, they have added another great casino with the name King Billy. I was referred to King Billy by a friend of mine about a couple weeks ago but I was too busy to check them out and totally forgot about it. Luckily, because I am a member of this forum, I was reminded about this casino. I saw King Billy at new casinos section and gave it a try.
Signing up was easy and fast. I was not aware of their no deposit free spins promotion and surprised when I saw that 21 free spins were waiting in my account. I played the free spins but no big win came out of it. I wasn't expected a big win though, so no harm done. Soon after, I uploaded my documents before making a deposit and my account was verified within 5 minutes after contacting live chat. This is the best feature of all Direx N.V. casinos. So if you need to verify your account quickly, contacting live chat is the best way to do it.
I made my first deposit and received my first deposit bonus instantly. Played my balance on NetEnt latest game Jungle Spirit but wind up with zero balance. It was a bad luck but I still have my daily 21 free spins on the game Starburst. I received my batches free spins without any problems, they were added exactly on the same time I received the first batch except the last batch. The last batch of free spins weren't added to my account and I contacted live chat regarding this matter and they were so friendly to add them manually.
The last free spins batch was actually the four leaved clover I was looking for. I was lucky enough to win my deposit back plus a small winning. I requested a withdrawal and because my account was already verified I got my money within an hour. Yes, King Billy is very fast when it comes to payouts.
I trust this casino as much as I trust all other Direx N.V. casinos, so don't worry about your money playing at King Billy because this king is a trustworthy one. All hail to the King.
So after visiting their page, I was quite impressed with the game variety I saw, and mind you, I was using my mobile device. Then I contacted live support and I was stunned by the fact how easy it was from my phone.The support responded very fast and I didn't have to wait at all. I was told that players from my country could play there and that after registration I would get 5 free spins.
So the conversation with live chat left me with a great impression and I went and registered. Right after email confirmation, I had 5 free spins waiting for me on Rooks Revenge. I played this game on mobile and won nearly 13€ because of 1 big win. The winnings needed to be wagered 50x before a withdrawal could be made. After that I went to Twin Spin slot but I was redirected to my account settings as I hadn't filled in them completely.
After that I pursued to play Twin Spin slot with minimum bets. I didn't get any big wins but at first the game kept me steady with small winnings here and there. However, that didn't last and I lost all balance.
Overall I had a very good impression of King Billy, the support was really professional and helpful, mobile version worked great and game selection was really pleasing. My only criticism goes to their bonuses as they hold a little high wagering of 40x which I find to be way too high. Other than that I enjoyed them a lot.
This casino does not deserve a high rating. They literally stole two deposits from me and were unwilling to be reasonable.
Amatic games. I was clear. "I am Canadian, can I play here?"
" yes but netent games will not work"
So I made a deposit. Took March bonus. Only games that worked were betsoft! Useless for me. I have absolutely no interest in those games! When I asked they said send screenshot blah blah blah.
I let it go and two weeks later I figured the problem has been fixed so I made another deposit and I have the same result. The customer service agent was telling me to get rid of the Canadian Currency and I spent half an hour trying to do it and it wasn't possible after all. Really really bad service And totally not knowledgeable.
When I questioned them, a day later they told me that I'm not allowed to play those games! We are talking less than $100 here, I asked him very nicely to refund my money because they totally misled me, they sent me an email from their terms and conditions about chargebacks like I am some sort of idiot trying to scam them!!!!
I would really advise people to be very careful about this establishment, my experience proved that they have absolutely no integrity and can turn on a player and really show but they honestly don't care
BITSTARZ is a better alternative, you cannot compare the quality of service. Can you Billy will probably get more negative reviews of time goes on. I believe they are a new casino but ignorance of how to handle a player because you are new is no excuse .
I closed the account and I suggest you do not play here to avoid dealing with a casino that has no morals.
On the plus side - Great welcome bonus( 200% bonus +210 free spins, divided in 10days) .
I registered wanting to get this bonus, but after registration I received 5 free spins and manage to get 86cents, which were good enough to manage the wager and make a cash out of max allowed 50eur). First thing which I probably should be saying, is You always read the terms, I know they are boring but its just the way to keep away from disappointment.
I verified my acc in an hour, and I had to make deposit to be able to withdraw on skrill, which with live support help I did and received on my 20eur deposit this nice bonus as well I was able to cash out my free spin 50eur. Money were in my Skrill account after 20min!
Overall, thanks to free spins I have managed to cash out 100eur with deposit of 20, so I am up on this casino ( could be the only one).
That being said, about casino offered games, they have (had, cause there at very this moment isnt, and I was told, that they are doing some upgrade on servers) Neten, Amatic, Endorphina, Game art, Betsoft. So overall You have a choice of super high variance game, and super low.
Overall pretty good casino, I like it, and I will be back one day. Dear King Billy, feel free to give me some free spins :D
+ They have a really pretty design.
+ Very nice bonus program and the site idea ( this kingdom theme is really awesome )
+ Individual bonus program for bitcoin users
+A lot ofpayout systems accepted.
+ Very cute and alive support, they answered fast, detailed and in a very positive way. :)
-Site is incomplete, a lot of little mistakes and bugs.
- Scanty welcome bonus program ( 111 EUR maximum bonus amount for eachwelcome bonus)
- A bit annoying and obsessive chat notifications aboutavailable bonuses.
In general, this casino has a big potential to be in the top of worldwide casinos, but they have to work a lot to fix all of the technical issues and bugs.
Also, they need to make their bonus offers a little less intrusive. 6/10
People be warned to read the whole terms and conditions page (which is not even correct) before you consider even depositing here. If you look at their complaints section, even though they seem to resolved you should really think about playing at this casino. I hope more complaints will follow because I don't like this kind of business. And there were absolutely no other options available for me to withdraw as you admitted in your emails as well, so my money was just stuck in the casino.
How wrong was I.. the customer support is second to none.. the live chat feature is excellent and response time is phenomenal. I had some issue surrounding my cash out but I had an awesome lady Anna (account manager) talk me through different options that would be quicker via email. Two days later I had over 5 grand in my accounts via Skrill and I was even weary of them due to some bad reviews.. again I was so wrong.
Look this casino is legit, customer service is just excellent and if you are playing by the T&Cs you will never have a problem (yes who actually reads the T&Cs lol) and by hitting the live chat button you will get an answer to any question you have.