Jackpotjoy Casino

Jackpotjoy Casino is a British gambling website with an average game library. Despite the fact that the casino is not very old (it was opened in 2012) and only available in the UK and Ireland, it is pretty popular and has a decent user base. Gamblers like it for the helpful customer support, quick payouts, and a good mobile version. However, there are many negative reviews from people who denounce Jackpotjoy Casino for very poor bonuses and a limited selection of banking options. In order to clear things out, we decided to make our own review of this gambling platform. In this article, you will find everything you need to know about Jackpotjoy Casino, including the variety of games, available payment options, the quality of the customer support team, and many other factors.

A short history of Jackpotjoy Casino

Jackpotjoy Casino was established in 2012 and has been successfully working since then. It was opened by Profitable Play Limited, a British company registered in Gibraltar. Its postal address is Suite 2, Floor 2, Waterport Place, Gibraltar. Besides Jackpotjoy Casino, It also owns Starspins Casino — another gambling website known to many experienced gamblers from the United Kingdom. Both projects of Profitable Play Limited seem reliable, so we think that you can trust this company.

Jackpotjoy Casino can only be used by players from the UK. Therefore, it is only available in English translation. Foreign players will not be able to play at this website at all, because the demo versions are not available for unregistered users.

The website holds a dual license issued by the government of Gibraltar and the Gambling Commission of the United Kingdom. It makes it absolutely legal on the territory of Great Britain. Those who want to get more information regarding licenses should read the footer of the website.

Game library of Jackpotjoy Casino

The game collection of Jackpotjoy Casino is powered by Gamesys, NetEnt, WMS (Williams Interactive), and IGT (WagerWorks). Most of them (except for a well-known NetEnt company) are not the most popular developers, but they offer great casino games with the decent graphics and sound quality. The collection of games is not very big, but it includes all types of games and even live casino rooms. We will talk about software developers later in this review, but let us focus on games now.

The complete library of Jackpotjoy Casino offers about two hundreds of slot machines, live casino rooms, and video games of many types. All gaming options presented on the website have been checked for fairness by unbiased audit organization, so there is no need to worry about the honesty of this platform.

In order to start playing, select a game section and pick any title. Unfortunately, there are no filters at all and you cannot even find games by name. However, browsing games is convenient thanks to a variety of categories. Here is the full list of Jackpotjoy Casino casino’s game sections:

•         Bingo;
•         Top Slots;
•         New Slots;
•         All Slots;
•         Live Casino;
•         Blackjack;
•         Roulette;
•         Table Games.

We have made a review of every section available at Jackpotjoy Casino. We recommend you to read them if you want to learn more about the game collection:

•         In the “Bingo” section, players are offered with thirteen bingo games. Enjoy Bingo 20, Bingo Royale, Emerald Bingo, Play Off Palace, and many other games. Most of them have simple and standard rules, but if you can use the in-game help if you have never played bingo before.
•         The “Top Slots” section allows you to see the most popular slot machines on the website. You can choose from many games with various themes, such as Tiki Island, Paper Wins, Cleopatra, Bubbling Falls, and others.
•         The “New Slots” category lets you browse the latest titles added to the collection of Jackpotjoy Casino. Administration of the casino regularly adds new options to this section — visit it from time to time to try new games.
•         The “All Slots” category is the biggest on the website: it offers over a hundred of slot machines. Use it to see the whole selection of slots at Jackpotjoy Casino.
•         The “Live Casino” section offers six live casino rooms. This is a pretty poor choice, but it includes the most popular games: roulette, baccarat, poker, hold’em, blackjack, and dream catcher. Real dealers operate all these games, which vastly improves the Jackpot Casino gaming experience.
•         The “Blackjack” section is made for those players who adore this card game. It includes six video versions of blackjack with various rules.
•         The “Roulette” category offers three versions of virtual roulettes: European Roulette, High Stakes Roulette, and Roulette Splendide.
•         People who enjoy traditional casino games will enjoy the “Table Games” category. It offers virtual variations of baccarat, poker, hi-lo, and keno.

Despite the rather small size of the library, we enjoyed playing games at Jackpotjoy Casino. It offers enough titles of any type, which should cover all needs of a regular gambler. Nevertheless, experienced players may want to have more options.  

You can try all of the games from the collection in the demo mode, but you will have to register in order to do that. This is a very annoying nuance for people who only want to play for fun!

Mobile games at Jackpotjoy Casino

Active people who travel a lot and often play on the go will enjoy the Jackpotjoy Casino mobile casino. It has every feature available in the desktop version. Thanks to it, you will be able to create your own profile, make deposits, receive your winnings, and, of course, enjoy any game from the Jackpotjoy Casino casino’s collection, including live casino games.

You do not have to install any additional apps. Everything you need to do in order to play on your smartphone or tablet is open the web-browser and visit the website of Jackpotjoy Casino. It is available from any portable device. The website works smooth and fast regardless of the chosen operating system. Android, Windows Phone, iOS, or Blackberry — the Jackpotjoy Casino works great on every platform. Games at mobile devices have close to zero difference with their desktop counterparts. In other words, you will always have the best Jackpotjoy Casino gaming experience! The website automatically adjusts to the resolution of the device, so you can use all kinds of smartphones and tablets.

There are no downloadable apps for Jackpotjoy Casino at the time we are writing this review. We would like to see it since it improves the gaming experience for players with a slow internet connection. Nevertheless, we were completely satisfied with the quality of Jackpotjoy Casino mobile casino.

Software providers at Jackpotjoy Casino casino

There are only four developers presented at Jackpotjoy Casino. Check out the full list of them:

•         Gamesys;
•         NetEnt;
•         WMS (Williams Interactive);
•         IGT (WagerWorks).

The most popular provider from the list is NetEnt, which can be seen on hundreds of online casinos all over the Internet. It is responsible for live casino games at Jackpotjoy. The rest of developers are not as popular internationally, but they offer decent games and are known to European players. Considering the fact that every software producer presented at Jackpotjoy Casino makes many types of games, the library should cover all needs of an average gambler.

All titles from the game library can be accessed through the demo mode, where you can play try them without spending real money. Unfortunately, you will have to sign up at Jackpotjoy Casino in order to do that. Additionally, you may need to install or update the Flash Player plugin for your browser.  

Customer support at Jackpotjoy Casino

The Jackpotjoy Casino support team is accessible at any time of day to every registered user of the website. If you want to as a question, contact a support agent using one of the below-listed methods of communication:

•         British telephone;
•         Online-chat;
•         Email.

We have tested all the available methods to find the average response time. It turned out to be pretty good: in the most cases, we received answers from the website’s managers within five minutes. This is a great result and we do not have a single complaint towards the Jackpotjoy Casino’s customer support service.

Stake limits at Jackpotjoy Casino casino

Every game at Jackpotjoy Casino has a flexible betting limit, which makes it suitable for both high rollers and low rollers. The minimum limit usually starts from 10 cents, but it may vary depending on the type and difficulty of a game. The maximum bet also changes from title to title — in the most cases, it begins from 200 dollars.

You will not be able to see the exact betting limits of a specific game until you launch it. Do not be afraid to lose your money — you can refuse to play if the range of stakes would not suit you. Additionally, you can contact the customer support agent of Jackpotjoy Casino and ask about stake limits of any game from the library.

Jackpotjoy Casino bonuses for new members

The Jackpotjoy Casino bonuses are very poor. The website does not even have a section devoted to promotional programs. Everything that you can get after the registration is and free 30 spins and 50 British pounds bonus for 10 GBP deposit. This is a hilariously bad gift when compared to other online casinos, so promotions are definitely not the strongest side of Jackpotjoy Casino.

Security and fairness of Jackpotjoy Casino

According to the Jackpotjoy Casino casino’s “Terms and Privacy” section, the platform encrypts all the sensitive data of its users using the advanced SSL protocol. Personal information of casino members is never shared with third parties. Gamblers should not be afraid that their addresses or credit card and mobile phone numbers will get into the hands of hackers. Personal information is secured on the servers of the platform and cannot be accessed by unauthorized persons.

Every software provider that works with Jackpotjoy Casino offers the licensed and certified games. Taking into account the reliability of all casino’s partners, you can fully trust them. Games they make meet all the standards of fairness. Moreover, it is confirmed that Jackpotjoy Casino uses the licensed random number generator. If you still have any questions about the security measures at this website, also contact a customer support agent and ask anything you want.

Licenses and certificates of Jackpotjoy Casino casino

Jackpotjoy Casino has a dual official license issued by the UKGC and the government of Gibraltar. Only the residents of Great Britain and Ireland. People from the rest of the world are forbidden and cannot even play the demo versions of games.

As to the various certificates, Jackpotjoy Casino do offer information regarding them in the footer of the website. Authorities of the Gibraltar and UK Gambling Commissions have tested the random number generator and issued certificates to the website. Considering the above, you can safely play at Jackpotjoy Casino.

Depositing and withdrawing at Jackpotjoy Casino

Jackpotjoy Casino accepts deposits from some of the most popular electronic wallets and credit card operators. The full list of supported banking options is available below:

•         MasterCard;
•         PayPal;
•         Neteller;
•         Visa;
•         Paysafe Card;
•         Visa Debit;
•         Ukash;
•         Visa Electron.

The vast majority of the listed banking options can also be used for withdrawals. The minimum amount in both cases is 10 dollars, which makes the Jackpotjoy Casino very convenient for low rollers.

The average payout speed at Jackpotjoy Casino is great — we tested most of the available methods and received our money within a day or two. We have never experienced any troubles! We would be happy to see more payment methods. In the rest, Jackpotjoy Casino gets our praise for the high speed of payouts.

How to open an account and start playing at Jackpotjoy Casino

If you are a resident of the UK or Ireland, you can open your own account and start playing at Jackpotjoy Casino. Click the “Join Now” button located at the top right side of the website and follow the on-screen instructions. You will need to enter the following information:

•         Preferred username and password.
•         First name;
•         Surname;
•         Gender;
•         Date of Birth;
•         Full postal address;
•         Mobile phone number;
•         E-mail address.

After the registration, you can try games in the demo mode or make a deposit and play for real money. Keep in mind that you would need to confirm your identity before making withdrawals to avoid any legal problems with Jackpotjoy Casino.

Conclusion on Jackpotjoy Casino online casino

For the most part, we liked Jackpotjoy Casino. It has a nice design with convenient game sections, quick and helpful customer support team, and many types of games. The number of banking options is low, but the fast payout speed neutralizes this disadvantage. We would like to see more titles in the game library and better bonuses. Otherwise, Jackpotjoy Casino is a great choice for every gambler from the UK or Ireland.