- Pending Time: - 24-48 hours
- EWallets: - 24-48 hours
- Credit/Debit Cards: - 2-6 days
- Bank Transfers: - 3-7 days
- Cheques: - 14-21 days
- E-mail:
[email protected]
- Phone:
1.800.890.3304 (US)
1.800.768.1946 (Canada)
Most Popular Jackpot City Slots
Jackpot City Preview
Pros
- 20 years of experience in the industry;
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a full range of products from Microgaming;
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up to $1600 for 4 deposits;
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an improved comp points program;
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top-notch solutions with live dealers;
- highly qualified support team.
Cons
- no mobile client;
- forbidden in the US.
Being one of the oldest gambling sites in the world, Jackpot City casino is powered by Microgaming. It belongs to the Bayton Limited casino group, which, in turn, is a constituent part of a larger group called Digimedia. The latter is the world’s largest provider of Microgaming downloadable software. Jackpot City casino is a great choice for anyone looking for a trusted and reliable platform where hundreds of top-flight games are gathered in one place. In our review, we are going to analyze its pros and cons.
Jackpot City Casino History at a Glance
Jackpot City casino was one of the pioneers of the industry. It was established in the earliest days of the digital gaming era – in 1998. It’s easy to guess that for over 20 years of existence, they have accumulated a solid experience in providing gambling services. As of today, they work as part of the largest and the most reputable groups of casinos, providing an unforgettable experience to avid players.
Games
The assortment of games is one of the key characteristics of any casino. Jackpot City casino offers a typical for a top-rated Microgaming site set of games. Most of them are traditionally slots. Those who want to feel the spirit of good old land-based casinos will be glad to see oodles of fruit and penny virtual machines. If you like advanced solutions, look for Jackpot City casino new slot games. Apart from stellar titles, such as Avalon II, Thunderstruck II, and the Tomb Raider, there are lot of other great popular products. Here are just several Jackpot City casino’s games that are worth of mentioning:
- The Dark Knight;
- The Pure Platinum;
- The Gold Factory;
- The Jurassic Park;
And hundreds of other titles. Among them, there are options linked to the biggest jackpot in the world. Popular progressives at the Jackpot City are its Mega Moolah and Major Millions.
However, there are players who prefer classic gaming: roulette, baccarat, or poker. Fortunately, the Jackpot City casino does offer solutions for all categories of gamers. Here one can enjoy European, French, American, or even Live Roulette, several kinds of Blackjack, including the live dealer option, and, of course, poker of all kinds, and video poker. All in all, there are more than 100 non-slot games at Jackpot City.
Mobile Gaming
Compatibility with the mobile format is a big plus of any contemporary casino, as more and more users across the globe are switching to the mobile gaming. Jackpot City mobile casino is available from most devices running Android or iOS, but the number of games is medium. All the hottest hits, though, can be played via mobiles. But to players’ regret, Jackpot City online casino doesn’t have a full-fledged mobile client. It is possible to play in an instant mode only.
Software
The Jackpot City uses the software developed by Microgaming. As usual, there are two main options available: a PC client that need to be downloaded and a web-browser version. In Jackpot City casino all players can choose any option, however, those who want to enjoy a marvelous HD graphic and the widest array of games opt for the downloadable casino version. The number of games through a browser is a bit limited – for example, instead of 375 slots there are only 248.
Support Service
In every second customer review of the Jackpot City, the seamless work of the customer support service is mentioned. It’s all because the Jackpot City support team is very client-oriented and focused on a fast resolving of players’ issues – especially those ones who play for real money. There three communication channels that you can use for getting in touch with a consultant. The simplest way is to write via a live chat right on the site. Alternatively, you may use e-mail or a phone, if you prefer to communicate in voice. Beware that the option of a toll-free phone is available only in certain countries.
Betting Limits
The Jackpot City provides an access to a number of games with enormous jackpots where one needs to play for the high stakes in orders to win. However, it doesn’t mean that it is for high-rollers only. In many games, the bet size starts from $0.01. The maximum betting limit depends on the game chosen. However, you need to keep in mind that when it comes to playing with the use of bonus funds, the maximum allowed bet is $8 per one round, and no more than $0.50 per payline.
Bonuses and the Loyalty Program
Jackpots City advertises a very alluring welcome bonus that can reach $1600, according to their claims. But is it real to obtain it? If you are ready to invest in gaming – yes, it is real. Let’s review the terms and conditions of the Jackpot City casino bonuses system in detail.
Every new user of the Jackpots City is eligible for a welcome bonus. The bonus is credited for the first 4 deposits. The minimum deposit that brings you a bonus is $10. The bonus size is 100% of the deposit amount. I.e., if you pay $10, you get another $10 for free. But there is a limit: no more than $400 per one deposit. Thus, for 4 deposits you may get up to $1600 if you deposit the equal sum.
There are certain wagering requirements that you need to fulfill before you are allowed to cashout your bonus. They are 50x for slots and bingo, 500x for blackjack and video poker, and 2500x for classic blackjack.
The loyalty program is focused on motivating existing customers to stay with the casino. It looks quite typical, but its terms seem to be more beneficial than many other companies offer. You get from 1 to 3 comp points for every $10 wagered, and then can exchange them for real money (200 points are equal to $1).
Security and Fairness
Provided by Jackpot City gaming experience is so great because they give a due diligence to security issuers and monitoring of games quality. In particular, they use the most advanced data encryption methods and have a valid SSL-certificate, which proves the maximum level of financial and personal data of the site’s users. Also, there’s no reason to be concerned about the casino’s fairness and transparency: eCORGA’s seal is a guarantee of a fair play.
Licenses and Certificates
Jackpot City is a licensed and certified entity. Its current license has been issued by the Maltese Gaming Authority, which is one of reputable regulatory bodies on the world’s gambling arena. Today, the casino operates legally in a number of countries, including Canada and many European states. It also has a valid eCORGA certificate.
Depositing and Withdrawing
The final thing to review is banking. To play casino games on Jackpot City you need to fund your account. You may do it in a variety of ways – starting from conventional wire transfers up to top-notch instant banking methods, such as e-wallets. Many of them can be used for both withdrawing and depositing. As for withdrawing, there is a standard limit – $4000 per week. But it doesn’t relate to progressive jackpots winning.
How to Start Playing
If you’ve made up your mind to playing at the Jackpot City casino, the first thing you need to do is to visit their official website and decide whether you want to download a client on your PC or play instantly. Irrespective of what particular option you choose, you’ll need to create an account, to verify it and make the first deposit. Don’t forget to claim a welcome bonus if this is your first account in the system, and start playing.
Final Thoughts
In our review, we’ve covered the key features of the Jackpot City virtual casino. As you could notice, it has many advantages: a rich collection of games, a flexible banking opportunities and a generous bonus system. It’s a pity that it still doesn’t have its own mobile app, and the wagering requirements can seem a bit too high. But in general, its strengths overweight weaknesses.
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Jackpot City Reviews by Players
10 free spins is very little for Micro Gaming its the least I have seen them offer new players actually and putting them on Untamed Bengal Tiger is just insult to injury really! I never expected to win much, in fact I thought I would win zero! It is a 243 ways slot with a minimum bet per spin of 30p and a maximum of £4.50, the graphics are brilliant on it but this the only good thing it has going for it. At the end of my 10 spins I couldn't believe it I had won …... 4p! I couldn't decided what I could spend my winnings on I was so overwhelmed! Lol.. just kidding.. pretty pointless really but free spins are free spins who am I to complain.
I decided to go ahead and make my first deposit anyway and I was given an instant match bonus of 100%, I deposited £20 so had £40 in my stating bankroll. You do not get any further bonus for deposing by UKASH voucher here like you do with some of the Micro Gaming casinos. This also came with a wagering requirement of 50 times the bonus. My money had gone by the next day had a go at all of the games my balance was down to 14p on Bobs Bowling Bonanza and I had a £14.56 spin from just 14 lines, but then I lost all this too.
Not one of my favourite Micro Gaming casinos in terms of how well the games play and their percentage payout but never the less it offers everything you want from a good casino and would recommend it to our players.
I claimed the bonus from AskGamblers as it was an exclusive, then I signed up and made a 10€ deposit using Skrill. While I was depositing I was given option to deposit more to receive some extra credits but I didn't do that. After the deposit I noticed that I received match bonus immediately. I tried to open live chat, but for some reason it didn't work. So I downloaded the software and then contacted support. Needless to say that our conversation got me very disappointed. Support gave me multiple reasons why I wouldn't get the spins.
At first I was told my region wasn't available for that offer, I explained everything and sent the link and then I was told that the offer was invalid, after many more questions support told me that they don't work with AskGamblers affiliate, I mean, I got just ridiculous answers that didn't make any sense. And at last I was told that the 10€ bonus I received gave me an overall 20€ balance which meant I could play Mega Mooolah with it and it would be enough for 80 spins. If I had known that before, as it was explained very shady, I wouldn't have deposited there.
Since I still had money in my balance I started to play Immortal Romance with minimum stakes. I had a few 5oak winnings but my balance was going up and down. When it reached 0.60€ I received a pop up message which said I got an extra bonus added and I noticed that my balance was for 10€ higher. My playtime was quite short and I lost all balance. After that I spoke again with support and this time I had a conversation with other agent and he was completely opposite to the one I spoke before, he was kind, professional and answered to my questions about their promotions.
Overall I had unpleasant time at Jackpot City casino and I won't be making another deposit there. The casino lobby looked good but I think that support lacks professionalism and bonus wagering is too high, 50x bonus wager is a lot, especially for first deposit.
As I wrote in my earlier review of one of the casino from Belle Rock Entertainment group I don't like their bonus policy and I did not wanted to risk and take deposit bonus and stuck later with some too big wagering requirements or some silly bonus rules.
My choice was to deposit thirty euros and try to make the best of it. My deposit with skrill was accepted and all I had to do is choose the slot game where I will do my betting. After a while of thinking I decided to go with Thunder struck 2 slot game. I was betting low bets hoping to win some and then raise my bet but that unfortunately did not happen. I could not won anything on this slot but did not wanted to quit it because I hoped it will come around. After few smaller wins I raised my bet but that only got me to zero faster and I lost it all on this dam slot. It really made me angry I was thinking of depositing more and continuing to play it until it pays but after my head cooled off I realized that was a bad idea. Never deposit when you are angry people that will only make you bust out more, it is much better to sleep it off. Other than me losing my deposit money casino itself was decent regarding other stuff. I must say support is excellent and other things are pretty much same as in all microgaming casinos.
My grade will be 9/10 because of the great support.
Most of my deposits here and at other online casinos were about 20 or 30 euros. Actually in the 4 years that I have been in the gambling industry I have made only a few deposits of 50 euros or more. I would always get my money within 2-3 days. That is why I know this is a safe casino to play in and that is what matters the most. As far as the bonus offer for regular players is concerned here at the my promotions page you have a calendar with the bonus offers. Here you have bonus offers for every day of the week and some other offers. Like in all other bonuses the wagering requirements are fixed with a 50 x bonus. In some other microgaming casinos you will find a wager of lets say 30 x bonus and that is the only reason I don’t play here very often.
On the other hand the reason I do play here are some of the interesting multi player slot tournaments that repeat every day and you won't find them in other microgaming casinos. With a little luck and good tactics and self-discipline you can win some money here. I have to say that every week I am in plus when it comes to these tournaments. For the end let me just say something about their live chat support. They are not top of the line but yet I am pleased with them.
Overall
Jackpot City is a safe casino and I recommend it to everyone.
After that I made a minimum deposit and immediately went to their slot section to see their selection (which was really good – as expected from Microgaming) and of course what to choose to play. I played Thunderstruck II, this game I have played so many times and yet again I shall play it. In the first 20 minutes of playing with 0.30$ bet per spin I managed to hit couple of bonus features which gave me I nifty profit of almost 30$. I continued playing it and the more I played it the more it kept rewarding me. I managed to hit a lot of 5 of a kind, which gave me as well a good profit until I hit the bonus feature again. But this time it only gave me 4.60$, wasn't much but I was satisfied. After another 1.5 hour play my balance jumped up to 65$, so yeah I still kept spinning but I noticed the game was getting cold on me. So I decided to switch to playboy and was hoping that there I would have some luck as well, but unfortunately I was wrong in 20 minutes the game managed to drop to only 23$, I didn't know should I keep pushing this game or not. I decided to stop and go back again to Thunderstruck II where after 30 minutes my balance dropped to zero. I was honestly a bit disappointed, but ah well you win some and lose some.
Overall a very positive experience I had in this casino, also no bigger manacles except maybe the sites actual look. As far as the rating goes in my opinion a solid 8/10.
I played good in beginning but at the end I lost all the money due to my bad luck. And I was not even betting high and was playing with patience I somehow manged to deposit the money again but his time I had changed my slot and played mega moolah game I bet here for. 20$ and won the game a lot of times and loved bonus rounds and all. I got the two bonuses here one is welcome bonus of 100% and next is 100% as second deposit bonus. I had chosen one of the easiest way to withdraw the money that is visa debit and got the money in just 24 hours. Its very fast method and doesn't require any documents to verify the details of the player. For the assurance of the casino they just send you an email and you should reply back to one of their secret question they had asked you in the mail. Its a simple process and you guys love it. Its a very old casino and trusted one too .. It was established in 1998 and licensed by jurisdiction of Malta. I gave it a rating of 9/10 and in terms of software I gave it a rating of 9/10. I had an amazing experience of playing it with my luck. I am sure you will also enjoy it. Try it guys its something you cant miss it.
Casino has over 200 games, of which I have personally tried at least 30. I do not want to lie to you, most of the money I invested in those games that have huge jackpot prize of which is for me the undisputed game Mega Moolah with huge progressive jackpots. Here I tried all five versions of their roulette and I can say that I am on each of them made a profit on the French Roulette yesterday I was in profit of over 140 € after half an hour, I'll see if my luck will serve in the coming days when I plan to make another slightly bigger deposit of 400 €. This time, I will play another game with equally large jackpot and it's Major Millions, which plans to spend half the money.
Somewhere on the Internet I found the fact that their percentage of payments at the games is a respectable 97.4%, which puts them in a group of casinos with the highest ability to reach a significant gain. As for the option of deposits and payments that they have offered the following options: Neteller, Moneybookers, EziPay, Solo, Direct Bank Transfer, Paysafe Card, FirePay, Maestro, Ukash, Delta, Click2Pay, Visa, MasterCard, eCheck, ACH, InstaDebit, and UseMyBank. As far as my personal experience I have received payments through Neteller within 24 hours, usually after 12 hours of the application for transfer of money to my Neteller account. Excellent casino and a high rating for their professionalism.
nothing to worry about.
I love mg slots the most and this time I thought if starting with not so famous games and thought if giving other games a try so started with the twister. This is a very average game and most of my spins were a waste but it was worth a try because I left the game with no loss and that is better than losing money at least.
After this I go to the Avalon slot and it is a very promising slot and I start here with a bet little more than the minimum and soon hit the x4 thing and that spins gave me 0.90. I like that these games give me action so quick and then played it for some while and when I had enough with the slots then I moved to the table games and enjoyed them the most as mg games are all equally good and fast.
I start with Bj and bust the dealer a lot of time and loved it when the dealer loses. I hit the BJ 4 times and I do not really hit the BJ that easy. I wanna learn the splitting up thing which I probably will if they have some tutorial or something.
I made 1 withdrawal from this casino and no need for verification and got it within a couple of days in my skrill account