- Pending Time: - 24 – 48 hours
- EWallets: - 2 – 24 hours
- Credit/Debit Cards: - 1 – 5 days
- Bank Transfers: - 1 – 5 days
- Cheques: - Not offered
- E-mail:
24/7 via email and live chat
Most Popular Jackpot City Slots
Jackpot City Preview
Pros
- More than 500 casino games
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24/7 support
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Mobile friendly
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Licensed by the Malta Gaming Authority
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Certified by eCOGRA
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Variety of software providers
- Plenty of payment options
Cons
- No telephone support
- Older games not supported on mobile
Being one of the oldest gambling sites in the world, Jackpot City casino is powered by Microgaming. It belongs to the Bayton Limited casino group, which, in turn, is a constituent part of a larger group called Digimedia. The latter is the world’s largest provider of Microgaming downloadable software. Jackpot City casino is a great choice for anyone looking for a trusted and reliable platform where hundreds of top-flight games are gathered in one place. In our review, we are going to analyze its pros and cons.
About JackpotCity Casino
JackpotCity Casino was established in 1998, and is known for bringing the glitz and glamour of Vegas straight into players’ homes. While it may be rated by some as the best online casino, it’s really an individual choice, and hopefully this review will let players decide whether it’s the casino for them. Featuring a host of online slots, table and video poker games, as well as scratch cards and other casual games, JackpotCity certainly delivers when it comes to online entertainment. The casino is licensed by the Malta Gaming Authority and certified by eCOGRA, an independent agency, which is situated in the United Kingdom.
Available Games
JackpotCity has over 500 games available for desktop play, with most of these converted to mobile, so that players can enjoy gaming on the go. Online slots cover most of the selection of games, with 5-reel video slots and 3-reel classic online slots available. There are also table games, like blackjack, roulette and baccarat, video pokers, as well as a few scratch cards and casual games, including keno and bingo. JackpotCity also offers a live casino section, where players can stream table and gameshow-type games directly onto their PCs or mobile devices, in high definition. Some of these games include Infinite Blackjack, Dragon Tiger Baccarat, Lightning Roulette, Dream Catcher and Deal or No Deal.
Mobile Gaming
Compatibility with the mobile format is a big plus of any contemporary casino, as more and more users across the globe are switching to the mobile gaming. Jackpot City mobile casino is available from most devices running Android or iOS, but the number of games is medium. All the hottest hits, though, can be played via mobiles. But to players’ regret, Jackpot City online casino doesn’t have a full-fledged mobile client. It is possible to play in an instant mode only.
Software Providers
Microgaming, the software provider used for some of the best online casinos in the industry, is behind most of the online slots, and other games, available at JackpotCity Casino. Some of the other games, which can be found in the Vegas tab on the casino’s homepage, have been created by another industry-leader, NetEnt, while Evolution Gaming heads up the games in the live casino section. Microgaming has also teamed up with other software providers to create some of the latest online slots – these companies include Fortune Factory, Slingshot Studios, Stormcraft Studios, Foxium, and other up-and-coming software providers.
Customer Support
The support team at JackpotCity Casino is available 24/7 via email and live chat. While telephonic support is no longer an option, the quick turnaround time via the two options makes up for it, especially when it comes to resolving a query in real time via the live chat function. There is also a comprehensive FAQ section available, where most of the frequently asked questions from players are answered.
Betting Limits
As JackpotCity is a fully licensed online casino, it sticks to the strict rules from the Malta Gaming Authority. For this reason, players can set their own betting limits and choose how much they want to spend. There is also a self-exclusion option, and a cooling-off period, where players can choose to lock their casino account should they wish to take a break from gaming. It’s also important to look at the betting limits on online slots, as players can set their bet sizes according to their budgets on these, and other, games.
Bonuses and the Loyalty Program
Jackpots City advertises a very alluring welcome bonus that can reach $1600, according to their claims. But is it real to obtain it? If you are ready to invest in gaming – yes, it is real. Let’s review the terms and conditions of the Jackpot City casino bonuses system in detail.
Every new user of the Jackpots City is eligible for a welcome bonus. The bonus is credited for the first 4 deposits. The minimum deposit that brings you a bonus is $10. The bonus size is 100% of the deposit amount. I.e., if you pay $10, you get another $10 for free. But there is a limit: no more than $400 per one deposit. Thus, for 4 deposits you may get up to $1600 if you deposit the equal sum.
There are certain wagering requirements that you need to fulfill before you are allowed to cashout your bonus. They are 50x for slots and bingo, 500x for blackjack and video poker, and 2500x for classic blackjack.
The loyalty program is focused on motivating existing customers to stay with the casino. It looks quite typical, but its terms seem to be more beneficial than many other companies offer. You get from 1 to 3 comp points for every $10 wagered, and then can exchange them for real money (200 points are equal to $1).
Security and Fairness
JackpotCity Casino makes use of the latest 128-bit SSL encryption technology to ensure that all personal details are always kept safe and secure. In addition to this, all the casino games make use of a Random Number Generator, which ensures that all gameplay is fair.
Licence and Certificates
JackpotCity is licensed by the Malta Gaming Authority and certified by eCOGRA, an independent testing agency based in the United Kingdom. Having the seal of approval from eCOGRA means that the casino adheres to games that are fair, monetary transactions that are safe, and an operation that behaves honestly and responsibly.
Payment Methods
There are plenty of deposit and withdrawal options available at the casino, including major credit and debit cards, like Visa, Visa Electron and Mastercard, plus web wallets and prepaid solutions, like NETELLER, Skrill, paysafecard and ecoPayz. While deposits will show up in a player’s account in real time, some withdrawals may take a bit longer, depending on the payment option chosen. In the case of large withdrawals, players may also be requested to provide documents, which include a copy of the player’s driver’s licence and proof of address. This is standard industry practice to protect the player as well as the casino.
How to Start Playing
If you’ve made up your mind to playing at the Jackpot City casino, the first thing you need to do is to visit their official website and decide whether you want to download a client on your PC or play instantly. Irrespective of what particular option you choose, you’ll need to create an account, to verify it and make the first deposit. Don’t forget to claim a welcome bonus if this is your first account in the system, and start playing.
Conclusion
JackpotCity is a well-established online casino, which offers some of the best games, including online slots, to players from around the world. It offers great promotions as well, including a welcome bonus for new players, and a loyalty programme. Whether it’s the best online casino out there, is up to the individual, but as the saying goes: “you won’t know, unless you try it”.
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Jackpot City Reviews by Players
10 free spins is very little for Micro Gaming its the least I have seen them offer new players actually and putting them on Untamed Bengal Tiger is just insult to injury really! I never expected to win much, in fact I thought I would win zero! It is a 243 ways slot with a minimum bet per spin of 30p and a maximum of £4.50, the graphics are brilliant on it but this the only good thing it has going for it. At the end of my 10 spins I couldn't believe it I had won …... 4p! I couldn't decided what I could spend my winnings on I was so overwhelmed! Lol.. just kidding.. pretty pointless really but free spins are free spins who am I to complain.
I decided to go ahead and make my first deposit anyway and I was given an instant match bonus of 100%, I deposited £20 so had £40 in my stating bankroll. You do not get any further bonus for deposing by UKASH voucher here like you do with some of the Micro Gaming casinos. This also came with a wagering requirement of 50 times the bonus. My money had gone by the next day had a go at all of the games my balance was down to 14p on Bobs Bowling Bonanza and I had a £14.56 spin from just 14 lines, but then I lost all this too.
Not one of my favourite Micro Gaming casinos in terms of how well the games play and their percentage payout but never the less it offers everything you want from a good casino and would recommend it to our players.
I claimed the bonus from AskGamblers as it was an exclusive, then I signed up and made a 10€ deposit using Skrill. While I was depositing I was given option to deposit more to receive some extra credits but I didn't do that. After the deposit I noticed that I received match bonus immediately. I tried to open live chat, but for some reason it didn't work. So I downloaded the software and then contacted support. Needless to say that our conversation got me very disappointed. Support gave me multiple reasons why I wouldn't get the spins.
At first I was told my region wasn't available for that offer, I explained everything and sent the link and then I was told that the offer was invalid, after many more questions support told me that they don't work with AskGamblers affiliate, I mean, I got just ridiculous answers that didn't make any sense. And at last I was told that the 10€ bonus I received gave me an overall 20€ balance which meant I could play Mega Mooolah with it and it would be enough for 80 spins. If I had known that before, as it was explained very shady, I wouldn't have deposited there.
Since I still had money in my balance I started to play Immortal Romance with minimum stakes. I had a few 5oak winnings but my balance was going up and down. When it reached 0.60€ I received a pop up message which said I got an extra bonus added and I noticed that my balance was for 10€ higher. My playtime was quite short and I lost all balance. After that I spoke again with support and this time I had a conversation with other agent and he was completely opposite to the one I spoke before, he was kind, professional and answered to my questions about their promotions.
Overall I had unpleasant time at Jackpot City casino and I won't be making another deposit there. The casino lobby looked good but I think that support lacks professionalism and bonus wagering is too high, 50x bonus wager is a lot, especially for first deposit.
As I wrote in my earlier review of one of the casino from Belle Rock Entertainment group I don't like their bonus policy and I did not wanted to risk and take deposit bonus and stuck later with some too big wagering requirements or some silly bonus rules.
My choice was to deposit thirty euros and try to make the best of it. My deposit with skrill was accepted and all I had to do is choose the slot game where I will do my betting. After a while of thinking I decided to go with Thunder struck 2 slot game. I was betting low bets hoping to win some and then raise my bet but that unfortunately did not happen. I could not won anything on this slot but did not wanted to quit it because I hoped it will come around. After few smaller wins I raised my bet but that only got me to zero faster and I lost it all on this dam slot. It really made me angry I was thinking of depositing more and continuing to play it until it pays but after my head cooled off I realized that was a bad idea. Never deposit when you are angry people that will only make you bust out more, it is much better to sleep it off. Other than me losing my deposit money casino itself was decent regarding other stuff. I must say support is excellent and other things are pretty much same as in all microgaming casinos.
My grade will be 9/10 because of the great support.
Most of my deposits here and at other online casinos were about 20 or 30 euros. Actually in the 4 years that I have been in the gambling industry I have made only a few deposits of 50 euros or more. I would always get my money within 2-3 days. That is why I know this is a safe casino to play in and that is what matters the most. As far as the bonus offer for regular players is concerned here at the my promotions page you have a calendar with the bonus offers. Here you have bonus offers for every day of the week and some other offers. Like in all other bonuses the wagering requirements are fixed with a 50 x bonus. In some other microgaming casinos you will find a wager of lets say 30 x bonus and that is the only reason I don’t play here very often.
On the other hand the reason I do play here are some of the interesting multi player slot tournaments that repeat every day and you won't find them in other microgaming casinos. With a little luck and good tactics and self-discipline you can win some money here. I have to say that every week I am in plus when it comes to these tournaments. For the end let me just say something about their live chat support. They are not top of the line but yet I am pleased with them.
Overall
Jackpot City is a safe casino and I recommend it to everyone.
After that I made a minimum deposit and immediately went to their slot section to see their selection (which was really good – as expected from Microgaming) and of course what to choose to play. I played Thunderstruck II, this game I have played so many times and yet again I shall play it. In the first 20 minutes of playing with 0.30$ bet per spin I managed to hit couple of bonus features which gave me I nifty profit of almost 30$. I continued playing it and the more I played it the more it kept rewarding me. I managed to hit a lot of 5 of a kind, which gave me as well a good profit until I hit the bonus feature again. But this time it only gave me 4.60$, wasn't much but I was satisfied. After another 1.5 hour play my balance jumped up to 65$, so yeah I still kept spinning but I noticed the game was getting cold on me. So I decided to switch to playboy and was hoping that there I would have some luck as well, but unfortunately I was wrong in 20 minutes the game managed to drop to only 23$, I didn't know should I keep pushing this game or not. I decided to stop and go back again to Thunderstruck II where after 30 minutes my balance dropped to zero. I was honestly a bit disappointed, but ah well you win some and lose some.
Overall a very positive experience I had in this casino, also no bigger manacles except maybe the sites actual look. As far as the rating goes in my opinion a solid 8/10.
I played good in beginning but at the end I lost all the money due to my bad luck. And I was not even betting high and was playing with patience I somehow manged to deposit the money again but his time I had changed my slot and played mega moolah game I bet here for. 20$ and won the game a lot of times and loved bonus rounds and all. I got the two bonuses here one is welcome bonus of 100% and next is 100% as second deposit bonus. I had chosen one of the easiest way to withdraw the money that is visa debit and got the money in just 24 hours. Its very fast method and doesn't require any documents to verify the details of the player. For the assurance of the casino they just send you an email and you should reply back to one of their secret question they had asked you in the mail. Its a simple process and you guys love it. Its a very old casino and trusted one too .. It was established in 1998 and licensed by jurisdiction of Malta. I gave it a rating of 9/10 and in terms of software I gave it a rating of 9/10. I had an amazing experience of playing it with my luck. I am sure you will also enjoy it. Try it guys its something you cant miss it.
Casino has over 200 games, of which I have personally tried at least 30. I do not want to lie to you, most of the money I invested in those games that have huge jackpot prize of which is for me the undisputed game Mega Moolah with huge progressive jackpots. Here I tried all five versions of their roulette and I can say that I am on each of them made a profit on the French Roulette yesterday I was in profit of over 140 € after half an hour, I'll see if my luck will serve in the coming days when I plan to make another slightly bigger deposit of 400 €. This time, I will play another game with equally large jackpot and it's Major Millions, which plans to spend half the money.
Somewhere on the Internet I found the fact that their percentage of payments at the games is a respectable 97.4%, which puts them in a group of casinos with the highest ability to reach a significant gain. As for the option of deposits and payments that they have offered the following options: Neteller, Moneybookers, EziPay, Solo, Direct Bank Transfer, Paysafe Card, FirePay, Maestro, Ukash, Delta, Click2Pay, Visa, MasterCard, eCheck, ACH, InstaDebit, and UseMyBank. As far as my personal experience I have received payments through Neteller within 24 hours, usually after 12 hours of the application for transfer of money to my Neteller account. Excellent casino and a high rating for their professionalism.
nothing to worry about.
I love mg slots the most and this time I thought if starting with not so famous games and thought if giving other games a try so started with the twister. This is a very average game and most of my spins were a waste but it was worth a try because I left the game with no loss and that is better than losing money at least.
After this I go to the Avalon slot and it is a very promising slot and I start here with a bet little more than the minimum and soon hit the x4 thing and that spins gave me 0.90. I like that these games give me action so quick and then played it for some while and when I had enough with the slots then I moved to the table games and enjoyed them the most as mg games are all equally good and fast.
I start with Bj and bust the dealer a lot of time and loved it when the dealer loses. I hit the BJ 4 times and I do not really hit the BJ that easy. I wanna learn the splitting up thing which I probably will if they have some tutorial or something.
I made 1 withdrawal from this casino and no need for verification and got it within a couple of days in my skrill account