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Grand Reef

Casino Rank 60
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Grand Reef DETAILS
Casino rank:
37,2 / 100
Desktop games:
150
Mobile games
50
Minimum deposit:
$25
Software:
Withdrawal methods:
Skrill, Cheque, Neteller, Bank Wire Transfer
Cashout time:
25 000 USD per month
  • Pending Time: - 4-5 days
  • Cheques: - 21-28 days
  • Bank Transfers: - 5-10 days
  • EWallets: - 24-72 hours
Owner:
Rand Logic Gaming NV. Casinos
Casino Established:
2010
RTP:
95.00%
License:
Curacao
Restricted countries
Languages:
Manual flashing:
No
Live chart:
Yes
Support
  • Phone: UK Toll Free: 0808 238 7535
    Canada Toll Free: 1 855 582 4591
    Australia Toll Free: 1 800 824 591
    International Phone: +44 203 139 9035
  • Fax: International Fax: +44 (0)207 806 8162
All Grand Reef details

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Pros

  • Licensed Casino;
  • Fast payouts;
  • Free games in demo version;
  • Chat support;
  • Good bonus program

Cons

  • Many restricted countries;
  • Control of gambling addiction.

Since the casino is named after the Great Barrier Reef, it is decorated in the appropriate style. Here, the blue color predominates, causing associations with ocean water, and the main banner is the image of sea fish and corals. In general, the design is non-prescriptive and does not pretend to be original. It is felt that developers have relied on providing maximum comfort to visitors, without trying to surprise them with bright graphics or spectacular animations. Admittedly, they succeeded, and the website is very convenient to use.

A short history

Administration Grand Reef casino initially represented its gambling house as casino No.1 for Australia and New Zealand. This phrase even was their slogan. But, it seems, the website is gradually moving away from such positioning and gladly accepts customers from all over the world. It was created in 2012

Games

Games can be run in the desktop client, for which you need to install a free client program. It is available for download on the website. You also can play directly on the website in your browser or on the smartphone screen.

Let’s consider the casino games on Grand Reef, according to the categories they are divided into:

  • Progressive Jackpots: several dozen games with accumulative jackpots from Playtech. There are various types of slots, blackjacks, arcade games, video poker, baccarat and other types of gambling;
  • Classic Slots:  a two of dozens of games of the classical type;
  • Video Slots: the most numerous group, which made a great range of the best video slots by Playtech;
  • Card and Table Games: various versions of poker, blackjack, roulette and other table and card games.
  • Video Poker: all the main types of video poker, as well as several unique games;
  • Arcade Games: all kinds of entertaining gambling, including simulations of racing, bowling, darts and so on;
  • Scratch Cards: several instant lotteries, sustained in the style of scratch cards;
  • Asian Games: this includes pachinko and mahjong games.

A separate section is devoted to Grand Reef casino new slot games. Players can always keep track of new items.

Mobile games

Grand Reef mobile casino is presented by browser version. Users of iOS and Android gadgets can run most of the games.

Software

Grand Reef casino offers about two hundred games developed by Playtech, one of the leaders in the world of software for online gambling. Grand Reef casino all players know that Playtech software has a very good reputation.

Support

Grand Reef support team works round the clock and without days off. Its employees respond to customer requests by numerous phone numbers, e-mail addresses, and online chat.

The Getting Started page offers detailed step-by-step instructions explaining all the main stages of registration. Answers to frequently asked questions are in the FAQ section.

Betting limits (minimum and maximum allowed bets)

Grand Reef gaming house allows betting starting from $0.04 to $10,000.

Bonus points earned by the casino

Grand Reef casino does offer an impressive bonus program for new customers. It consists of bonuses that are credited to the first five deposits made by the new player immediately after registering the account. They are calculated according to this scheme:

  • First deposit – 150% bonus up to 750 euro;
  • The second deposit – 175% bonus up to 875 euros;
  • Third deposit – 200% bonus up to 1000 euros;
  • The fourth deposit is 225% bonus up to 1 125 euros;
  • The fifth deposit is 250% bonus up to 1 250 euro.

Remember that all Grand Reef casino bonuses must be won through dozens of bets before you can withdraw these credits. Rules and conditions for each of them are explained in detail on the Promotions page.

Regular players automatically participate in the loyalty program. It consists of several levels assigned to customers. Points are given for the bets made. They can be exchanged for money. Additional benefits are also provided. The higher the status, the more privileges.

Security and fairness

The administration of the Grand Reef online casino cooperates with independent experts of the Technical System Testing. They regularly perform casino activity checks and publish data on tests conducted, indicating fixed return rates in various categories of games. These reports are available on the website.

Users who reside in the US and some other countries are not allowed to register for a game for money. The full list of restricted countries includes a few dozen positions.

Licenses and certificates

Grand Reef casino is powered by Rand Logic Gaming NV. The company is registered in Curaçao, where its head office is located and operates under the license of the local government. Grand Reef also has a license of the Kahnawake Gambling Commission. You can download these Grand Reef casino’s documents from the links on the About page.

Depositing & withdrawing

Customers of Grand Reef can use dollars, euros, pounds and some other monetary units as game currency. There are various ways to deposit money, including major credit cards, cash transfers, and numerous payment systems. Most of them can be used to withdraw wins.

For detailed information on each of the supported methods of making payments and receiving payments, look at the Banking section. Grand Reef Casino supports the following banking methods: Skrill-Moneybookers, Ukash, MasterCard, EntroPay, Visa, Wire Transfer.

Within a month, you can withdraw no more than $25,000. The administration can request copies of documents that prove the identity of the player. The minimal deposit and withdrawal amount are $25.

How to start playing

Grand Reef provides an easy way to sign up. The interface of the casino is English. To register, you need to fill in the questionnaire with reliable data and confirm the indicated contact details. In order to play, you can download desktop version or gamble directly in the browser.

Closing thoughts

Grand Reef casino gives the impression of a good gambling house on the platform of the famous brand. Its advantages are obvious: cool games, solid bonuses, legitimate activities, cooperation with independent auditors, loyalty program and so on. Grand Reef Casino is a great choice for gamblers who like reliable service.

Disadvantages can be considered as country restrictions.

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Grand Reef Reviews by Players

Yetta. Reviewed on 07.07.18
I was taking a brake from playtech casinos during last couple of weeks. The main reason for that is that i invested much and withdraw very little. The other day i received email from grand reef casino marked as spam and i opened it to check it out.

It was a message saying i won 750 euros for free in this casino. I instantly clicked on it and it took me to their web site. The message was marketing trick and that amount should be given out for first few deposits. I don't like when casinos play that sneaky games with people. It is not free if i must make three deposit with several hundred euros in order to get it. Not to mention the wagering requirements which comes with every bonus money you take from casino.

I decided to register my account anyway and play some playtech games without any obligation. I downloaded casino and made a money account but before i deposited money i started live support to give them a piece of my mind because they are spamming people without a good reason. The lady i talked to was kind enough and told me that it must be email from their affiliate where i signed up. Since i already deleted email i was not quite sure about the sender i decided to give her a break and continue towards my goal in grand reef casino.

I successfully deposited founds and opened fantastic four slot. The payout was amazingly terrible as always when it comes to me. First ten or more spinsnot a single line hit. I was really mad i deposited in the first place. I struggled and struggled with this slot and all it was left after my fight with it was 20 cents for one scratch card :(. I opened Irish luck and bought it but off course lost there too.

I left this casino and uninstalled it immediately. I don't know with who i was angrier myself or casino. I can't tell you any good reason to stay away except low payouts but i will never be playing at grand reef casino again. My grade for this casino is 5/10
Stanford. Reviewed on 26.09.18
I was searching for some free spins as a sign up offer and then I came across Grand Reef Casino on AskGamblers site and I was wondering how I didn’t sign up here so far, just because I knew about this casino long time ago and didn’t open an account. I saw this very generous offer of 50 free spins on three different slots, Spider man, Gladiator and The Piggies and the Wolf, so having 50 free spins without making any deposit, so I can try this casino why not. At start I really didn’t like, when I saw how many complaints they had, wow three all pages full with complaints and not so young casino, but still on line I just had to try this casino. I opened the banner from AskGamblers site and on it was stated for every new player, just needs to download the casino open account and the free spins will be there, well to choose from 3 of them, which they were offered.
The sign up process was really quick but when I opened the Piggies and the Wolf slot there were no free spins for me. I decided to talk to chat support hopefully they will resolve this issue, with the free spins. The chat support was there, so right away they answer to me. I was really shocked their answer saying even if I sign up from that banner I was not having free spins on my account. I tried to explain and told him that my country is not on the list of restricted countries, even gave him the banner ,which I sign up but I got the same answer, you don’t have free spins on your account, but you got 500 in bonuses. Well I don’t blame all the players who submitted all this complaints against them, because if they don’t honor, what they are advertising on AskGamblers site I don’t attend to play here neither deposit here ever. Very irresponsible casino, no wonder they have bad reputation and so many complaints!
Neoma. Reviewed on 02.10.18
They say its Australia's and New Zealand's no.1 casino and i doubt that because i stay in aus for 6 months a year and i gamble mostly there only because there are no gambling taxes there and this casino is one of the most famous casinos but definitely not the best one out there. They are taking games from the play tech (PT) which is like one of the best and the biggest in providing games to the casinos. I see very less PT casinos with free money bonuses or may be they do not need such bonuses to promote them because they know how good they are. I deposited 50 here and they have SUB's till 5 deposits and i hate SUB's so as always i just decided to play with my deposited money only.

And i made 2 cash outs from this casino and only played table and card games 90$ of the times because i love table and card games from the PT. I started with the casino hold em and here i was betting the minimal in the beginning but after crushing the dealer for a lot of hands i was a little excited and then started betting a little high. I played hold em, Bj and premium roulette most of the times here. My 1st cash out was 130 and 2nd was 156 and it got to me in a single day and this is the best thing about PT casinos that cash outs are very fast.

I lost the money in the third time and was not affected by it because i had done my bit and earned good money by then. I really like all the PT games but could not really try the slots here and would come back here for them soon. I would give this casino an 8.
Eulah. Reviewed on 03.10.18
They say its Australia's and New Zealand's no.1 casino and i doubt that because i stay in aus for 6 months a year and i gamble mostly there only because there are no gambling taxes there and this casino is one of the most famous casinos but definitely not the best one out there. They are taking games from the play tech (PT) which is like one of the best and the biggest in providing games to the casinos. I see very less PT casinos with free money bonuses or may be they do not need such bonuses to promote them because they know how good they are. I deposited 50 here and they have SUB's till 5 deposits and i hate SUB's so as always i just decided to play with my deposited money only.

And i made 2 cash outs from this casino and only played table and card games 90$ of the times because i love table and card games from the PT. I started with the casino hold em and here i was betting the minimal in the beginning but after crushing the dealer for a lot of hands i was a little excited and then started betting a little high. I played hold em, Bj and premium roulette most of the times here. My 1st cash out was 130 and 2nd was 156 and it got to me in a single day and this is the best thing about PT casinos that cash outs are very fast.

I lost the money in the third time and was not affected by it because i had done my bit and earned good money by then. I really like all the PT games but could not really try the slots here and would come back here for them soon. I would give this casino an 8.
Tenesha Loder. Reviewed on 05.10.18
I have played at this casino for the past four years and must say up until recently all complaints have been justified; I have even used this service to try and fast track a withdrawal. Over the past 12 months however, their service has improved out of sight and payments are now being processed within the stated time frames. I am not sure whether you get a better status over time that may influence this but Grand Reef has gone from a nightmare to an enjoyable casino to visit and deal with.
Shannon. Reviewed on 06.10.18
Nothing.
AVOID this casino at all cost they don't payout in the time frame that is stated on there web site, there live chat spin you yarns basically calling you a liar, DON'T play here would be my advice unless you like being called a liar and stuffed around for who knows how long to get paid winnings, from a member for over 4-5 years depositing from the same bank account.
Quincy. Reviewed on 07.10.18
The graphic of the games are great. Good variety and they have one of the best keno games.
They will give you a new excuse every time you contact them to not pay your winnings. They keep asking for more personal information. Very worried about their approach and the security of my information with them.
Tien Herrman. Reviewed on 07.10.18
Nothing.
It has been almost 4 years for the casino to pay $2400, they have resorted to everything from misleading to lying and defrauding me. I have been fighting for 4 years to get my money. Do not Deposit there. You will spend countless years in attempt to get anything out

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