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Grand Eagle

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Grand Eagle DETAILS
Website:
grandeaglecasino.com
Casino rank:
70 / 100
Desktop games:
160
Mobile games
53
Casino type:
No Download, Instant Play, Mobile
Deposit methods:
Neteller, GiroPay, American Express, iDEAL, Visa Debit, Ukash, Visa, EcoPayz, Skrill, MasterCard, Paysafe Card
Minimum deposit:
$/€/£20
Software:
Saucify
Withdrawal methods:
Skrill, Neteller, Bank Wire Transfer, Visa, Ukash, Courier Check, ECO Card
Cashout time:
1500 USD per week
  • Pending Time: - 24-48 hours
  • Cheques: - 5-21 days
  • Bank Transfers: - 7-10 days
  • Credit/Debit Cards: - 7-10 days
  • EWallets: - 24-48 hours
Owner:
Genesys Technology Group Casinos
Casino Established:
2009
RTP:
Not publicly audited
License:
Curacao
Restricted countries
Languages:
English
Currencies:
US Dollars, Norwegian Kroner, Euros, Canadian Dollars, Swedish Kronor, British Pounds Sterling
Manual flashing:
No
Live chart:
Yes
Support
  • E-mail: Support Mail: [email protected]
  • Phone: Canada: 888 655 4535
    Germany: 0800 184 4904
    Italy: 800 789 569
    France: 0800 915 583
All Grand Eagle details

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Pros

  • A wide variety of titles on Grand Eagle, which are represented by advanced software developers in the industry. Grand Eagle casino is powered by Saucify (BetOnSoft).
  • Exquisite design of the site pages, simple and easy to use online service.
  • Excellent entrance pack, regular promotions bonuses for visitors for their high activity on the site.
  • The opportunity to participate in the program for VIP clients of Grand Eagle online casino to feel like a really important person.
  • The presence of the Grand Eagle mobile casino, which allows gambling lovers to play their favorite games from smartphones or tablets.
  • Excellent support service. The Grand Eagle support team is always ready to help you solve an all-time problem in 24/7 mode.
  • Possibility of making a deposit in virtual money (bitcoin).

Cons

  • Some license restrictions, due to which players of a number of countries do not have access to the Grand Eagle casino website.
  • Despite the fact that the Saucify platform is ultra-modern and very popular, the site does not have games from other well-known providers in the industry.

Today in our casino review, we got a bright representative of the gambling industry, which happily meets the players with its attractive home page. Grand Eagle is a modern, safe, impartial and absolutely honest service that offers users an excellent experience of the casino games. A huge bonus with a good wagering ability, exciting promotions, a collection of games for every taste, an excellent opportunity to fill your wallet with bills – this is not full list of the advantages makes the Grand Eagle casino is a great choice. Thanks to incredible visual effects and sound, you will feel like you are in Las Vegas, the capital of gambling.

A short history

Grand Eagle Casino was created in the distant 2009. It is part of the Genesys Technology Group Casinos, which has a good reputation in the field of gambling. During its existence, the casino changed several gaming platforms and eventually placed a bet on Saucify. Thanks to many years of experience and the desire to comply with modern trends, the casino offers the best conditions for its customers.

Games

You can find in Grand Eagle casino new slot games and titles that have long been known to many gambling lovers. Grand Eagle provides a huge collection of games, which are divided into the following categories: video slots, classic slots, board games, video poker and others. Fans of retro style games can enjoy the gameplay of Break the Bank, Diamond Dare and Scorching Sevens.

In some cases, it does not matter for the players what visual effects are used in games, how pleasant the sound is, how well the site is designed. Such clients are interested only in the opportunity to earn real money. How good is the Grand Eagle casino by this criterion? As practice shows, you have a good chance of winning and earning your money playing almost any game. Just choose the one that you prefer, and show how lucky you are. If you want to rely on luck and catch the jackpot, you can choose one of the many jackpot games.

Good news for those who do not always have the opportunity to go to the casino site from the computer. If you have a smartphone or tablet, the Grand Eagle casino offers a mobile version of its platform. Most of the games are fully adapted for mobile devices and look no worse than in your browser on the computer. This is an excellent advantage of Grand Eagle casino, all players of which can access their favorite entertainment resource from any device.

Software

As we said earlier in this review, the casino uses the Saucify platform from BetOnSoft. This feature will be highly appreciated by Saucify fans, however more demanding players can bypass the Grand Eagle casino site by side, as they are used to more variety. However, BetOnSoft is famous for its high productivity and monthly present to the public several new exciting games that immediately find their admirers. Therefore, you definitely do not get bored with the Grand Eagle!

Support

The Grand Eagle casino’s support is just one item from the list of numerous advantages of this online service. If you have questions or have any problems, you can always contact the casino employees. You are lucky because you can use multiple ways to contact support:

  1. Live chat through the web interface, available at any time;
  2. Call the hot number;
  3. Letter to the e-mail.

Customer support is one of the main tasks of casino employees, to which they are very responsible. You can use live chat as the easiest and most accessible tool for solving most common issues. Grand Eagle casino accepts all justified claims. Before contacting, we recommend that you read the Terms and Conditions section.

Betting limits

If you came to the Grand Eagle site in order to win real money, you need to make a deposit, the minimum amount of which is $ 20 (or the equivalent in another currency). With this amount and the bonuses, that Grand Eagle casino do offer, you will be enough to get into the fascinating world of gambling.

Before withdrawing money, you must make sure that the amount won exceeds the established limit, which is $ 100. This is a pretty serious restriction in comparison with other online casinos. However, what does it mean to you if you manage to win the jackpot?

Bonuses and loyalty program

Each newcomer will be pleasantly surprised by the generous Grand Eagle casino bonuses. On the main page of the site, you will find a huge banner that offers an incredible $300 to each player who will create his account and make the first deposit. However, we must not forget about the requirements for wagering bonus funds. The amount of money won must exceed the size of the bonus by 40 times. Only in this case you can withdraw your earned money. These rules exist for every online casino, and the Grand Eagle does not require anything impossible from you. There are some restrictions on obtaining an input pack for players from different countries, as well as special requirements for the use of bonus funds. For more information, go to Terms and Conditions.

We hasten to inform one more good news for those who decided to choose Grand Eagle casino. The service is connected to the Genesys Club loyalty program, which means that each user can take advantage of this program. You will receive loyalty points for your activity on the site, which will later be turned into various bonuses and interesting offers, through which you can save your money and increase the chances of winning. Don`t forget regularly check your email box to be always up to date with all the latest offers.

Security and fairness

Each user of the Grand Eagle casino can be assured of the safety and security of the data transmitted to the service. The Grand Eagle gaming process is absolutely fair and safe. Independent auditors, such as iTech Labs, regularly review game reports, information from which is published on the Grand Eagle website. This will allow you to be always confident in the honesty and impartiality of the employees of this casino.

Payment information and data about your identity are transmitted in accordance with SSL 128-bit standard, which ensures their reliable protection against falling into the hands of third parties. This reliable encryption algorithm is used throughout the gambling industry.

Licences

Grand Eagle casino is absolutely legal service and has a license to provide services in accordance with Master Gaming License. This means that if there are unsolvable conflicts, you can contact the organization that issued the license to this casino.

Depositing & withdrawing

You can use a bankcard, numerous payment systems for depositing and withdrawing funds, for example, MasterCard, Visa, Skrill, Neteller, Bitcoin and many others. Deposit any amount exceeding the specified limit in any supported currency, and the system will automatically convert your money to dollars.

The processing time for withdrawal request is 2 days. Grand Eagle casino accepts withdrawals on any day, but the money will be transferred to user accounts only on Mondays and Thursdays.

You must undergo a verification procedure before you send a request for the first withdrawal of funds. Make electronic copies of your documents and send them to casino employees.

How to start playing

If you are a beginner, click the Register an account button and fill in the text fields in the form. After the registration process is complete, log in to your account and select Cashier from the list of the site menu. Make a deposit in any currency convenient for you. If you want to use the Grand Eagle casino bonus, click on the corresponding link and enter the ‘FLYHIGH’ code in the text field. All is ready! Choose your favorite game and have a lot of fun!

Conclusion

Grand Eagle casino was opened in 2009, but this does not mean that it is outdated. It seeks to match all current trends and offers quality games delivered by one of the best software developers in the industry. Thanks to the accumulated experience, this casino is able to offer a really high level of service for each client.

Also, do not forget that this casino belongs to the Genesys Technology Group Casinos. This means that every Grand Eagle casino player automatically becomes a member of an amazing loyalty program. All these advantages, including the quality work of the support service and excellent bonuses, make this casino a worthy competitor for most other similar online services.

 

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Grand Eagle Reviews by Players

Wally. Reviewed on 09.07.18
Pros:
Very exciting casino with a 100% match up bonus up to 250 which is very nice of them because match up bonus is never for big amounts but this casino has it for big amounts and that is what I liked about them. They have been powered by the Bet on soft platform which I have never played a lot on and did not have a clear idea about them. So I decided to give them a try as it was the only to find out .

I like that they have both instant play and downloading software and I like casinos which have both of them as it makes the access easier for us. I had deposited 40 dollars on this casino and got 40 from the casino and I was glad that I did not have to ask for it and it got transferred into my account on itself.

I started with Dollars down under which was a 30 pay line slot so I kept my bet low as it would have been a lot of money on risk. The best thing about this slot is that they get you a lot of free spins and that is why I loved this slot a lot. As free spins pay a lot most of the times and I managed to won 25$ from this slot alone in just one hour. After that I decided to try Max cash and I liked their name a lot. And scatter paid me a lot and even multipliers in my fourth spin and my balance was touching 150$ now and I was happier than ever. I decided to withdraw 160$ from this casino site and it took 3 days as far as I remember which is alright but I think a little faster would have been better.

I would rate this casino 9 out of 10.
Right when I finished playing on Treasure Mile I, uninstalling it a month later, a few years ago and downloaded Grand Eagle to see what the fuss is about.

This casino is part of the Genesys club where there are 5 known casinos from my point of view. Treasure Mile, Grand Eagle, Mandarin Palace, Lucky Creek and Wizbet. To describe my awesome experience ( in a really sarcastic tone ) with Grand Eagle it was like going to a transit bus where there are a lot of people riding to where they need to go, possibly Candy Land. I fell asleep inside the bus and when I woke up only a few people remained. After 3 people have gone out of the Transit bus there was this last stop where everyone had to get out (end of the line). I stepped out of the bus not knowing where I was and became riddled with questions as to how to get out of this situation. So, to keep everything in order my experience will be described for a few words.

Deposited $30, went on live support to ask about their terms and conditions and they told me that on the first three deposits from receiving their previous match bonus I was unable to play other games besides slots. Slots were in while Table and Video Pokers were out. Went on support to ask them a few questions, so far so good, until I started playing ( Dun Dun DUN! ).

I came to Aladdins Loot for $0.50 got nothing but less than my wagers, Purse of the Mummy for $0.75 a spin on this 15 Paylines video slot and I keep getting wins of $0.15 from getting the 3 10's almost every time, and finally Road trip with their 243 ways to win which did caught me a break for a very short period of time or to the value of a very thin slice of pizza in terms of short breaks / time but after the 10 Free Spins with 2 x multiplier by getting 3 "dude driving a car with sunglasses" scatters with $9 left in my balance I won $7.20 inside the feature for $16.20 total. When after the low paying feature everything I had got wrecked when continuing to pursue for something bigger than $16.20. I would not be happy with $16.20 yet alone the minimum to make the cashout ( lol minimum is $100 according to live chat ). I had no choice but to continue with my weak $16.20 and well in the end my balance finally perished.

Stay clear from this casino everyone if you don't want to lose your funds.The wins coming out were just awful. A 2 out of 10 for Grand Eagle only because support was still good while the rest was nothing but a rotting apple.
Karin. Reviewed on 25.09.18
Grand "Special ED" Eagle "Shortbus riding"Casino

Grand Eagle is a casino in the Genesys group of casinos, which includes Mandarin Palace, Lucky Creek, Treasure Mile, Wiz bet, and Grand Eagle Casino. It also uses Bet on soft Software. Grand Eagle is one of if not the only Bet on soft casinos that not only offers the software download, but also allows you to play to on the website itself, through flash players.

Bet on soft, has one of if not the best forms of software that is available to players who live in the United States of America. It has a lot of different slot games, ranging from one line classic slots, to five line classic slots, to nine line video slots to fifty line video slots, to multi way winning video slots such as Road Trip Max Ways where you have two hundred and forty plus ways of winning, the slots also have cool three dimensional graphics. On top of the wide variety of slots they offer, they also offer multiple forms of Black jack, from single deck black jack, to Atlantic City Blackjack, all the way to Vegas Blackjack and Vegas Black Jack Deluxe Edition.They also have progressive games such as one line, and fifteen line Dream Wheel Slots, and a vast array of video poker games, that allow you to play one handed, ten handed, and fifty two handed, with a progressive video poker game called Rocket Jacks, that pays a progressive jackpot if you hit a royal flush. They also have double, triple bonus poker, deuces wild, bonus deuces wild, and deuces and jokers.

Grand Eagle is the forgotten, left on the church steps, or on your porch, with a note on it, and has even been spotted on a late night infomercial with a sad face, with some fat 60 year guy tells you, for $1 a day you can sponsor him, and the fat 60 yr old keeps .90 cents out of the dollar. This casino seems to have as many promos and affiliates combined as MC Hammer had hit songs.I played there once, I got 10 free spins, I won 1.20, and put it all on Bucksy Malone 3 cents a line I spun and didn’t win a cent, and it was the best loss of my life, this casino is the one Genesys had that came out with webbed feet, 6 fingers, deaf, dumb, and blind but I guess it’s still part of their family. I don’t suggest depositing there, unless you feel bad for it, when there are so many better genesys casinos out there.
Short Bus/10
Eric. Reviewed on 02.10.18
Pros: While I was in a journey of looking for no deposit offers, I saw that Grand Eagle, powered by Betonsoft software, was giving 25€ no deposit bonus and I decided to claim it.
I didn't need to sign up, as I was already a member of Genesys Affiliates, I just activated my account there.

Then I went to cashier and claimed the code, it worked and I got 25€ in my balance. I played only Lucky Scratch cards with 1€ bet per card. The wagering for ND bonus I got was 40 times, so I got to wager 1000€. The start with scratch cards wasn't that good and Iost 10 euros, bet then I got 20€ win and I just kept playing and within 3 hours I got 50€ in my balance and was done with wagering. Since I was playing only scratch, it had some kind of different wagering, and when I went to cashier it showed I have 25€ cash and 25€ bonus. So I got rid of the bonus and had 25€ in my balance that should be cashable, everything in their system showed so.

I contacted the support to ask, what's next. But the support told me that residents from my country are eligible for free bonuses only after 1 deposit was made. I was in a bit of shock. I asked, why the system let me get this bonus and showed the wagering and everything, but when it comes to paying they say I shouldn't have got it in the first place. I also asked, if I got rid of the bonus and the cashier showed that I can withdraw 25€, why wouldn't they let me. And of course, it was my fault that I didn't read the terms and conditions carefully, but the thing that bugs me is- if I am not capable to get the bonus, why did I got it? And the other condition- that some regions has to make 1 deposit before they can get free stuff. It seemed like- you have to lost something and only then you can get something.

The casino itself was descent and the chat was easy and fast to reach too. The only game I played didn't lag, but I was just so disappointed in my experience with their terms that I asked them to close my account in their casino and its affiliates. There will be other Betonsoft casinos for me.
Deeann. Reviewed on 04.10.18
Pros: Grand Eagle casino is run by Saucify ( BetonSoft) software. This casino is one of the 5 casinos that belong to the Genesys Technology Group of casinos.

I joined this casino today and decided to write a review so I will only speak about my first impressions with this casino.On their front page you will see that you can play at Grand Eagle in download mode or instant play. I decided to download the software. The installation and registration in the casino went quick and without problems.

I found a bonus code for 30 euros no deposit on some site. I entered the code at the appropriate place and the code was accepted so I had 30 euros on my account. I knew nothing for the wager for this bonus and I didn't contact the live chat support about it. The reason for that was because I was impatient to try out some of the games from this software provider. In the past I met a few times some games from Saufici software which I liked a lot. The game I chose was called Faraon. I started with a 0.25 bet per spin. After about 20 minutes my balance was more than 40 euros. Faraon is a very interesting slot game which has to offer 3 bonus rounds. For the short time I spent here I got all 3 of them. That encouraged me to increase my bet to 2 euros per spin. Off course that was a bad decision and in the next 10 minutes I lost all of my bonus money. I really liked Faraon the slot game and because I had a chance to try some of their slot games before in some other casinos I was thinking of making a deposit here.

That is why I contacted their live chat support to ask what the minimum deposit was. Alan their operator responded very fast and informed me that the minimum deposit for the casino was 20 euros. Will I make a deposit? I am still considering it. Anyway for a first impression this looks like a safe casino you can trust.
Melia. Reviewed on 06.10.18
Pros: Another Bet on Soft Casino, Grand Eagle Casino which is from Genesys Group which they are solid ranked as a casino group here. I sign up at Grand Eagle Casino maybe 1 year ago and that was in the time when all the Bet on Soft Casino were giving 25 free chips to sigh up at theirs casino.

Well the wagering was high, it was X 60, but to be honest, coming from no deposit freechip, that's not bad at all. I sign up, insert the code and I got the 25$ free chip so I was ready to start playing. I remember that I spent my bonus very quickly. I did one mistake while I was signing up and that would be, if you join their group or all the Bet on Soft Casinos, always choose dollar as a currency, because that way, you will be eligible to play at theirs casino free rolls tournaments or paid tournaments, other way if you choose euro as I did, you won't be able to play that great tournaments.

From them I did received maybe 5 no deposit free pins or chips, but never won anything. I have never deposited there, but just because I don't play this slots anymore. I think that Grand Eagle or Genesys Casinos group are solid ones, because I have friends who are depositors there and never had any problems with them. Well I saw only one complaint here at AskGambers, but when I saw it was resolved I guess I was right, that they are nice casino.

Also they have great promotion, although it has being long time, how I didn't played there I still receive promotions from them and I can tell you they are great one. Well if you like Bet on Soft games I think you won't make mistake if you joined them and make an deposit there. Well you can try them for free, they still have the same promotion of 25$ free chip, try!
Peggy. Reviewed on 06.10.18
Pros: Grande Vegas Casino was labeled for me as a “progressive casino” that has been proved the value of being an honest casino! Both of them including Grande Vegas Casino sister’s casino Lucky Creek was competent in fact I already played Lucky Creek and cash out thousand dollars. Mandarin Palace and Treasure Mile all of them they’re part of Genesys Technology group that once was have some complaint against their bonuses and tier loyalty points I remember that time when the Genesys Platform including their respective casinos release an official statement about the complaint and fixed it immediately. You know there’s something that U.S players don’t currently have at this moment when we want good casinos cause they’re restricted but Saucify casinos was indeed a great replacement for them for meantime.

Grand Eagle Casino interface and graphics are so friendly because they’re well arranged you will able to browse their different types of games without turmoil unlike the RTG powered platform.

Move on I withdraw my credits from the bonus that I deserve even though it takes long enough this was the last time that I played to their casino and also the last time where I withdraw the worst. I didn’t blame their casino I think it’s just a technical problem or something there casino is good but not that satisfactory.

Cons: IMHO the worst of all the casinos I've ever played.
1) Outdated game technology (year 2000 or so when you need to download some games as these are not available in flash version).
2) Typical fraud scheme using not-obvious regulation.
3) High minimal requirements for withdrawal - 100USD/EUR.
4) Huge fees for money transfers.
5) Very strange big number of personnel in support team with "important" position names.
6) Phone communication like with "Nigerian scam" guys.
Robbi. Reviewed on 07.10.18
Pros: The best Experience with Grand Eagle and the other Casinos from Genesys I had today!

I closed today my Accounts with them!

I was a loyal Customer over two Years with hundreds of Deposits!
Cons: What is negative?
Everything!
I come from Germany, so it was good that they had a German Agent! I opened my Accounts and I got the best Support and Service! The German Agent left Genesys, but there was at once a new German Agent! A few Months later also this Agent left that Place! After that there was no German Agent again in the Team of Genesys!

Several Times I got not the promised Offers which I asked for always in the Live-Chat!The Gaming Experience was also terrible! I played always with a Match Bonus which i got for my Deposit! I tried many, many hundred Times to wager my Bonus! I managed it 4x! What poor Reality! With this Kind of Software, Saucify, you cannot be successful! It is a Fact!

I chatted with so many Players and all had the same Opinion, this Software is the worst one you can play with! Today I finally stopped my Activity with Grand Eagle and the Genesys Group! I am very, very happy! If you play with them, there is one good Thing you can do: stop your Playing, log out and close your Accounts!

The last Point: I had 4 Withdrawals in over 2 Years, always the Minimum of 100 Euro, and I had always Problems with getting paid!

Stay away!
Arnulfo. Reviewed on 10.10.18
Cons: There was a time that I made a $75 deposit to their exclusive bonus of I think it was something 100% or 150% but it’s not a first deposit just a regular exclusive one. So, I read the terms and conditions about this bonus and found out that there’s a limitation for withdrawal so I continued. After that I play “Age of Spartans” slot and it was really cool where you can gamble when you won something very seductive. That’s the first so I won from that slot playing for whole day somewhere $200 and wagered almost one fourth of the 40 times the bonus amount. Move forward after I luckily completely wagered the necessary wagering and verified my account the casino message me and said that they need to validate everything because they found out that I violated their terms and condition about 2 accounts! Section 8.5.5!

I don’t know how it happened the process take weeks and days to comply their representatives assisted me very well and there’s no problem concerning to them. So the time had come where they resolve and ratify that I’m the only one in my household that plays their casino! I don’t if they just made this as their reason.

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