I joined Gorilla casino very recently, when I was looking for a no deposit bonus offer. They have Betsoft and Parlay software's and I don't play in their casinos often, because I am not the biggest fan of the games, but I really liked the name of this casino, it seemed interesting, and the logo attracted my eyes too, so I signed up.
After I signed up, the sign up bonus of 40€ was in my balance already. With that I went to play Dr. Jekyll and mr. Hyde. I have to say this was the most useless way to use this bonus. I placed 0.55€ bets per spin and lost all my balance to this game within 20 minutes. I was running after the free spins, which I didn't get. I know that you have to make 100 spins with red potion feature to get free spins, but I don't know how big balance you need to have to do that. This game ate all my money so fast, without even one descent win! I only once got red potion bonus and it gave me less than 1€. What a shame.
The next day I made a 20€ deposit and went to play Greedy Goblins. I placed 1.50€ bets per spin and with my balance I could spent there about less than half an hour. I don't know why this software doesn't like me but it just didn't give me any wins at all, so these both were the fastest times my balance got eaten so fast.
The casino itself is nice, I like the look of it. Deposit took few minutes to get into my balance and they have live chat as well, which is nice. However, I won't be making another deposit there. If both- my ND bonus and deposit didn't give me anything, I don't think I could actually win something there and even though they have 3D slots which many members would really like, they're just not my cup of tea.
They enabled my account, I had a withdrawal request a few months ago but they do not pay out .
I am really disappointed about this casino, I think this is a fake casino because nobody is at home, no chat, mail etc. No money, but I payed real euro`s. Not fair!!!!.
I have to rate one star but I wanted to rate zero stars.
Larraine. Reviewed on 26.09.18
My review will be on Gorilla Casino and this is the oddest name of casino I have seen so far, but what I can do, free chip is free so why not try, especially before you buy! I am not so big fan of this BetonSoft games, although I have some favorites, but I play them only if they are given as a free chip.
So when I was searching for some free bonus I came across this casino from another site, when I saw this casino giving 40 free spins on some of the BetSoft games.
The Part I didn't like about these guys was that they are Curacao license and that they don't answer on emails sent from customers, but that was I have read before I tried this casino. Well such a new casino and already have complaints against them, well that’s not nice start to attract new players.
Well it was a nice offer since they were not asking for deposit so yes I did register and took that free spins. I played Under The bed slot, which this is the slot I play in any casino if I am given free spins, just because this game is full of bonuses and free spins and lots of wilds during your playtime. From those 40 free spins I won 28 euros, so that was not so bad start to play for a while, but since the bet per line here was 0.5, well I think all the Betsoft games with the same bet, so 28 was not enough to play as I expected. I waste the free chip really quick and didn't wager not even 10% of the bonus, but still it was free chip.
Few days ago when I sign in there I found another 5 euros free chip, but still don't know why, well I might use it, still don't know. Well good luck BetSoft lovers, you might like the casino!
Don't know why, but I was not impressed by the looks of the casino and from the name also, well, there are many players interested in these slots but not me!
Jorge Jerez. Reviewed on 02.10.18
I joined Gorilla casino about 7-8 months ago. I was looking for some no deposit bonus offer because my Neteller balance was 0. I came across this casino and the first thing I noticed was that they offered Betsoft software. I have to say that I am not a big fan of Betsoft games and I rarely play in those casinos.
I couldn't find any other offer so I decided to make an account and take the bonus. I don't remember how much money I got to start with but it was low maybe 20-30 euros. I didn't have any problems redeeming the bonus or making my account. I went to my profile to check the bonus requirements but it didn't show anything. Bonus amount taken was 0, remaining to wager was 0, everything was 0 like I didn't even take a bonus. But the money was on my balance so I decided to start playing.
Soon enough after some big wins on Slotfather my balance moved up to 100 euros. I was very happy with this so I decided to contact live chat support to ask about the bonus T&C. I found the live chat icon but their live chat support was offline. Ok I sent them an email and continued to play. After some time my balance was 120 euros and I was sure the bonus was wagered because I have been playing for some time.
Since September 18 I'm expecting a withdrawal. I have not received anything. The live chat does not work, I sent email to all emails that I have seen anywhere, and anyone answers me. What happens, it seems to have disappeared?
Charlene Bloom. Reviewed on 04.10.18
I like the games, I like the such bonus.
To bad that you cannot get your money back;)
All of a sudden I got a message that I was disconnected from the server because of excessive delays. I thought it had something to do with my internet connection so I decided to log in later and continue. It was the same after a few hours and the day after and the day after that. A few days later I got a brief message that I had reached the maximum of bonus free play rounds and that I needed to make a deposit. Live chat was offline again so I sent another email. A few days later I sent another email and because I had absolutely no response from them I decided to give up on this casino.
Chantal. Reviewed on 06.10.18
I was just reading the complaint which I saw in other forum, which was the same one, so that's why I said, you don't respond to customers, but in this case I wasn't referring to me Eric. But I am very pleasantly surprised that you take very good care of your customers and yes I will agree that most of the complaints made by players are surely by players who doesn't read the casino Terms.