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Captain Jack

Casino Rank 40
Players from
Captain Jack DETAILS
Casino rank:
35,1 / 100
Desktop games:
Mobile games
Deposit methods:
Minimum deposit:
Withdrawal methods:
Cheque, Bank Wire Transfer, Neteller
Cashout time:
2500 USD per week
  • Pending Time: - 72 hours
  • Cheques: - 10-14 days
  • Bank Transfers: - 10-14 days
  • Credit/Debit Cards: - Not offered
  • EWallets: - 24 hours
Casino Established:
Not publicly audited
Costa Rica
Restricted countries
Manual flashing:
Live chart:
  • Phone: Support Phone: 1-888-288-2939
All Captain Jack details

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  • Generous Captain Jack casino bonuses for new customers;
  • Multilevel VIP program with the names of levels on the sea theme;
  • Captain Jack casino is powered by Real Time Gaming, which is famous for its quality software for online gambling;
  • A large collection of interesting casino games on Captain Jack;
  • Availability of Captain Jack mobile casino version;
  • Good Captain Jack support team, which operates in 24/7 mode;
  • Using the Recordable Trust system that records all customer transactions;
  • Cooperation with TST, which is a laboratory for testing gaming applications;
  • Online casino, which accepts deposits in bitcoins;
  • The ability to test every game before making bets in real money.
  • Thematic site design, which will appeal to fans of movies about pirates;


  • Perhaps the lack of a license (we could not find information about it on the Captain Jack online casino website);
  • Long waiting period for withdrawal of funds, some problems with payments in the past;
  • A huge list of states whose residents will not be able to use Captain Jack casino's services.

Are you a fan of pirate themes and want to go in search of treasure along with Captain Jack? Captain Jack casino, which will be discussed in our review, invites you to take part in an exciting journey around the world of gambling. But how safe will this trip be? It is difficult to answer this question, because on the one hand we could not find information about the license of this online service, and on the other hand it offers the most advanced means of transaction security and has certificates from an authoritative organization CDS. However, the Captain Jack casino all players will have only positive impressions of using this website. You will undoubtedly appreciate his unique style and well thought out menu structure.

A Short History

To create a good online casino, you need to choose a quality software manufacturer, hire professional employees and provide a high level of customer service. In addition to all of the above, the creators of Captain Jack used a creative approach and presented in 2010 a new site for online gambling, designed in a pirate style. As a service provider, it was decided to select the famous studio Real Time Gaming. Captain Jack was filled with quality games and offered potential customers an excellent bonus. So, this service managed to get a rather large audience of gamblers.


Any online casino surpasses the real gambling establishments with a wide variety of games, and Captain Jack is no exception. To access the page with the categories of games, click the Casino Games link. Here you can see 4 categories of gaming applications:

  1. Slot Machines. As stated by the Captain Jack casino itself, in this category you will find everything that you were looking for. Captain Jack casino offers both classic 3 reels slots and new video slots with more opportunities for wins. Unfortunately, you will see a description of only a few of the most popular games. All other applications from the slot machines collection are presented as a list. If you are not an experienced gambler, you can hardly be guided by the titles. In addition, you will see some of the most rated slots that Captain Jack casino do offer. These games include Builder Beaver, Achilles, The Three Stooges and Eagle Shadow Fist.
  2. Table Games. In this section you can play in the popular board games, which can be found in a real gambling establishment. Your attention is presented to several versions of blackjack, baccarat, red dog and other games. If you want to test not only your luck, but your abilities, this section was created just for you. If the information posted on Captain Jack casino is true, then the most popular games of this section are Texas Hold’em Bonus Poker, Baccarat, Blackjack and Let’em Ride.
  3. Video Poker. Captain Jack provides a good collection with a variety of options for this game. As slots in online casinos are analogues of these gaming machines, video poker is also a virtual analogue of slot machines for poker. You must demonstrate your determination and ingenuity to get good money when playing these games. The best representatives of this category of gaming applications are Joker Poker, Jacks or Better, Deuces Wild and Bonus Poker.
  4. Specialty Games. In this category you will find games that provide chances to fill your wallet with a lot of hundred-dollar bills. These are predominantly board games, which for some reason were classified into a separate category. Here you will find several versions of the roulette, including Multiplayer version, keno, blackjack, craps, bingo, Magic 7’s and others. The most popular games in this section are European Roulette, American Roulette, Craps and Sic Bo.

We were slightly disappointed when we did not find a section of live casino on the site Captain Jack. The opportunity to use the services of a professional dealer has attracted many online casino players. Therefore, the owners of Captain Jack casino knowingly deprive themselves of a considerable number of potential customers.

Mobile Version

We did not find the official Captain Jack client application on the app store sites for Android and iOS. However, you can visit this online casino via a browser installed in your portable device. Many gaming applications are successfully launched and run on different devices with different operating systems. When you go to a site from a smartphone or tablet, its content adapts to the screen size of your device.


The Captain Jack gaming process is honest and interesting, because this online casino uses software from one of the leaders in the industry – Real Time Gaming. You will find well-known games from this manufacturer, and also you can play in Captain Jack casino new slot games, which regularly replenish this website. Two versions of the platform are used: downloadable and online. To play directly on the site, your browser must support Flash technology.


The support service is what Captain Jack is proud of. In fact, you will be able to solve most of the possible problems yourself, using information from the FAQ section. If you cannot find the answer to your question, you can contact casino employees in the following ways:

  1. Send an e-mail to Captain Jack;
  2. Call the toll-free hot number;
  3. Start a conversation in live chat.

The response time depends on the method you choose. E-mail is usually used as an official way to solve common problems. If the problem solution is urgent, use live chat.

Betting Limits

The sizes of the minimum and maximum bets depend on the chosen game. In addition, there are also some limitations related to the use of bonus funds. For example, in one of the most popular video slots CAI HONG, the minimum bet per line is $ 0.01, and the maximum bet is $ 5 per line. This means that you can bet from $ 0.30 to $ 150 per round, since the machine has 30 paylines. The minimum deposit amount to activate the bonus is $ 30.

Bonuses and Loyalty Program

Perhaps, thanks to a generous bonus program, Captain Jack casino is a great choice. You can use one of the options below:

  1. Up to $ 11,000 bonus on your first 10 deposits. To activate bonus funds, you must enter a code, for example, GS002, if you make a second deposit. To get the fifth and the tenth bonus, you need to contact the Captain Jack support service. However, this bonus from the welcome pack has rather complicated wagering rules. If you use bonus money to play slots at Captain Jack casino, the number of wins will be 60 times. When using the bonus for betting in blackjack or video poker, the wagering is 120 times.
  2. 180% bonus when entering the code JACKS180. You do not have to fulfill any requirements for wagering and withdrawal limits.
  3. 250% bonus, which becomes available when entering the JACKS250 code. The number of wagering funds is 30 times.
  4. Weekly cashback in Captain Jack casino, the amount of which is calculated from the total amount of your bets made during the previous 7 days. You must play the cashback at least 30 times to withdraw the money.

You will earn special points for playing certain game at Captain Jack casino. These points you can exchange for real money from the calculation that 100 points are equal to 1 dollar. You can exchange points for real money, if your account has accumulated not less than 1000 points. In addition, your account must have 0 dollars and you should not have an active application for withdrawal of funds. Also, you must fulfill the conditions of the wagering, which are 30-60 times (depending on the game you choose).

VIP Club

Captain Jack offers a 5-level VIP program with thematic names: Stowaway, Swabie, Swashbuckler, Buccaneer, Captain. The farther you advanced on the ladder of the levels, the more advantages you get:

  1. Cash prizes and gifts from the casino;
  2. Exclusive bonuses and promotional offers;
  3. Insurance of funds up to 20% each month;
  4. Improved requirements for wagering bonuses;
  5. Improved conditions for the use of special points.

Security and Fairness

You can be sure of the safety of using the Captain Jack service thanks to the following:

  1. Highly qualified casino employees who are always ready to help you.
  2. Use a reliable system RECORDABLE TRUST, allowing you to view the history of any financial or gaming action.
  3. Cooperation with independent auditors.

Licenses and Certificates

We did not find any information about the license and what organization it was issued. This fact calls into question the honesty of the gameplay on the site Captain Jack.

This online casino has certificates issued by such authoritative organizations as Technical Systems Testing and CDS.

Depositing & Withdrawing

As it turned out, this is another weakness of Captain Jack casino. You can wait a few weeks before you get your money won (if you get at all). We have encountered several negative posts, and we cannot fail to mention this in our review.

To enter and withdraw funds, you can use eWallets of various payment systems (including bitcoins), bank cards, as well as use the services of bank transfers. The minimum withdrawal amount is $ 100. You will not be able to withdraw more than $ 2,500 of funds won per week. The pending time can exceed 2 weeks, if you use bank cards or bank transfer. The best way to speed up the withdrawal process is to use the Neteller system.

How to Start Playing

If you are a user of a personal computer, you can play directly in the browser or download special software to your computer. You can test the games before creating an account and starting the game for real money.

Click Signup to go through the 3-step process for registering your account. Then make a deposit of at least $ 30 to activate the bonus. Make bets and get real money.


When we first got on the site of this casino, we got a good impression. Captain Jack has a stylish design, contains a large collection of gaming applications from a well-known manufacturer, meets newcomers with generous bonuses, and also provides a safe and comfortable gameplay.

However, there are several features that unpleasantly surprised us. Presumably, Captain Jack does not have a license to carry out activities in the field of gambling.  We could not find any information about it, and this fact is depressing. In addition, there seemed to be several scandals related to the strong delays in payments that the casino owners tried unsuccessfully to hush up.

All this clearly does not play into the hands of Captain Jack casino. We hope that in the future we will see information about the license, and also the pending time for payments will be reduced.


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Captain Jack Reviews by Players

Ellen. Reviewed on 09.07.18
I just want to say although it took a longer period of time I did receive 2 of my 3 withdrawals. So thank you very much.
I will still play at this casino going forward. Just have to be patient with withdrawals.
I would not play at this casino.

I have 3 pending withdrawals and can not get them to give me an answer on pay outs. I have email them 3 times and no one responds. I have talk to live chat and they keep telling me it has not been approved. It's been almost 2 months. I don't think I'll play here again. I really would like a direct answer please!

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