Bronze Casino

So I joined up as I saw they accepted AUD (but really it's all converted to euros). I noticed they had a 200% bonus with a code you put in upon deposit. I decided to skip the bonus as I had a feeling the bonus would severely limit the game play. Upon deposit I was given the bonus anyway and sure enough you can't play any of the major providers with bonus funds. Your limited to ones like playson(yawn). Played Draculas family and lost half my deposit in a few mins. Went into another game and tried betting $1.50 per spin and every time it would say bet value has been decreased to match bonus??? or something like that. I decided to try another game and every time a new game loads it would say "you have an active previous session" and it would take me back to that game that wont let me spin the $1.50. Go out, clear cache, log back in try Load a new game and again you have a previous session. In the end managed to get it to 0 and tried closing account but chat didn't seem to respond. I honestly don't know what that experience was but I can guarantee I'm avoiding all Alpha Interactive Solutions N.V. Casinos as I remember the same experience at magic slots. Lesson learned.

This is maybe my worst casino experience so far.
- Welcome bonus can be only played on games of 2 providers.
- You can't follow your wagering unless you ask about it from Chat.
- No responsible gambling controls
- Chat was working well for me, but they can't do much.
- They don't respond to their support e-mail. I have tried to contact them 3 times via e-mail, but never got any response. It's been 7-8 days from first e-mail. (I'm trying to close my account permanently, because of the bad general experience I got here).

Didn't win anything, so I can't say if withdrawing works or not.

-P-

People in chat cannot do much but all in all was a good experience.

Poor customer service. Takes too long to resolve player problems. They have very poor communication between staff. I have lost all trust in this casino based on how they have treated me and how I’ve seen them treat other players. They have a rash sense of carelessness and don’t care much to hear Player’s perspectives.Hopefully, they get their act together but I don’t believe I have much confidence that they will. Proceed with caution.