- Pending Time: - 0-72 hours
- EWallets: - 24-48 hours
- Credit/Debit Cards: - 3-5 days
- Bank Transfers: - 4-7 days
- Cheques: - 3-28 days
- E-mail:
VIP Club And Promotions: [email protected]
Customer Service: [email protected]
Marketing: [email protected]
- Phone:
General Information: +350 40617
- Fax:
(268) 481-4860
+34 956 749 888
Most Popular 888Casino Slots
888Casino Preview
Pros
- Experience and reputation;
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Proprietary software and unique games;
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A lot of bonus options;
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Multiple banking methods;
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Mobile and live dealer casinos;
- Award-winning software.
Cons
- The bonus system is complicated;
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Customer support is not perfect;
- Games selection could be wider.
888 belongs to the group of those old-school casinos that were established at the dawn of the digital era. Over the time of this existence, 888 online casino has repeatedly been awarded the titles of the Best Casino in different categories. It is licensed by the UKGC, which is the most affluent British regulatory body and works with a strict adherence to the law. At the same time, from time to time, players in different countries complain the 888 casino bonuses system in their reviews. It is a sort of complicated, so it’s recommended to study its terms and conditions before playing at 888.
888 Casino History at a Glance
888 casino is one of the first virtual casinos. It was established in 1997, when the online gambling market was something absolutely new, unexplored and empty. The lack of serious competitors helped 888 to become the dominant name in the industry and one of major players in the field of e-gambling. No surprise that they soon entered the international market and in 2000s the company was listed on the LSE. As of today, 888 casino still holds its title of one of the most prominent gambling companies, though over the last years its position has slightly shattered.
Games
At the 888 casino all players can enjoy over 150 games. The list of gaming products includes classic casino games (cards, table games, multiple variations of blackjack, 7 kinds of video poker, and 5 roulette games), as well as a nice selection of slots. Most of them are proprietary and are produced by the 888 own team of developers, but some 888 casino new slot games are delivered by other manufacturers – Amaya, NetEnt and so on. More than that, you’ll find a couple of really award-winning products here, such as the Game of Thrones from Mg and some progressive slots, for example, Millionaire Genie and Treasure Twirl.
Mobile Games
888 mobile casino offers quite a modest collection, however, there are samples of all types of games. In particular, on the 888 casino’s website from a mobile device, you’ll access about 50 slot games, including a couple of progressive titles, several roulette, baccarat and poker options, and even some live dealer titles. To play casino games on 888 via a mobile device one doesn’t need to download anything. There is no dedicated 888 app; all the mobile games are played instantly in a mobile version of a web-browser.
Software
888 casino is powered by its proprietary software known as Dragonfish. Initially, it used to be called Random Logic, and some products are still available under this name. The software is compatible with games from other developers, which means that 888 casino offers not only its own gaming content, but some games from third-party providers as well.
Like most modern gambling sites, 888 casino has a downloadable and an instant version. If you download and install their client for PC, you’ll get access to all the games that 888 provides. All in all, there are 103 slots, 35 table games, 7 versions of video poker, 3 live games, and 27 options with jackpots. A selection of 888 gaming products available for an instant playing is smaller – just 70 slots, 19 table games, 3 live games, and 11 games with jackpots.
Customer Support
The support service is an important characteristic of every casino. The 888 support team can be accessed via e-mail, by phone, or directly on the site via a contact form. However, they don’t have a live chat, which is a sort of disappointing. As most customers write in their reviews, the support in general is professional, though a bit slow. However, opinions differ, and the best way to assess the support quality is to test it by yourself and write your own review.
Betting Limits
As we’d mentioned in the previous sections of the review, 888 casino do offer, quite a lot of games, and most of them are slots. Players, who are going to create a real-money account, often wonder what minimum sum they need to play, and high-rollers want to know about the maximum bets available. In fact, it depends on the terms of the particular game. Commonly, the minimal betting amount is $0.01 per line, so to know the minimal total stake amount per spin you need to multiple 0.01 on the number of lines.
It’s quite normal for online casinos to set up maximum bet size allowed when a player is playing through bonus funds. In 888, there is a wagering requirement 30x, but the bets exceeding the maximum allowed limits are not counted. However, 888 casino doesn’t specify in its Terms and Conditions what the upper betting limit is, that is why it is strongly recommended to contact their support team and get this information before you start playing through the bonus.
888 Casino Loyalty Program
888 casino has both a loyalty and a VIP program aimed at increasing players’ loyalty. The regular loyalty program covers all players without exception. To take part in it you just need to make bets in games. For every $10 staked you get 1 point. For every 100 points they pay $1 that you can spend on gaming.
As soon as you’ve gathered 300 000 points, you become a participant of the VIP program. In this VIP program, there are 3 ties – basic, gold and platinum. Every level brings you additional perks in the form of extra bonuses, more beneficial conversion rate, special weekly and monthly rewards, birthday gifts, personal support agents and so on.
Security Issues
888 casino meets all the modern requirements in terms of security. We simply don’t review casinos that can’t guarantee the highest level of protection of their users’ data. 888 is not an exception – the site uses the most advanced encryption methods, which prevent leakage of personal and financial data on all levels.
Licenses and Certificates
Being one of the dominant names in the sector, 888 casino carries out its activities in a maximum compliance with the existing legislation. As of today, it is licensed by two major international institutions – the UK Gambling Commission and the Gibraltar Gaming Commission. It operates legally in the UK, most European countries, Canada, and some US states.
Depositing and Withdrawing
The final part of our review is banking methods allowed in 888 casino. This is one of the strong points of the company. The particular list of banking options varies from one country to another, but the selection of both depositing and withdrawal methods is impressive. Apart from standard e-wallet options like Neteller and Skrill, 888 supports iCheques, WebMoney, PayPal, Apple Play and some other instant banking options.
The minimum deposit and withdrawal sum is usually $20, but it can vary depending on the country and the method used. The same is about the maximum limits.
How to Start Playing
As you see, 888 casino is a great choice in many respects, and there are many reasons to open an account here. If you’ve made your mind up to doing it, nothing is simpler. The first thing you need to do is to register, filling up a simple form. Right after registration you’re eligible for a no deposit bonus $88 for playing classic casino games (the terms may differ in different countries so contact the support team for details).
To get the welcome bonus you need to do a verified depositing. The match bonus for the first deposit is 100% but no more than $100. Also, you may get awards for the next 4 deposits in a row if they are made within a week of the 1st deposit.
If you want just to look around before playing for cash, 888 gives such an opportunity as well. Some of its games are available in the demo mode without registration.
Conclusion
If you’ve studied 888 casino reviews, you’ve probably seen controversial opinions. But despite some drawbacks, such as a lack of a live chart on the site and a complicated bonus system with some unclear aspects, it is a good casino to play. It has a very serious experience in the provision of gambling services, and is Dragonfish software is really special and unique.
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888Casino Reviews by Players
They got that seasional luck to be promotion where you get refund of 30% Bonus Points of your losses and they advertised Multihand BlackJack with that. Since i only play table games i took the offer and did deposit with the code.
So i played some multihand Black Jack lost some and got some back, later i deposited more money without bonus to just play single hand black jack made a rather big win from some 50€ to 300€+but could not withdraw. The reasion was both the bonus points involved with the wagering and their 20% low playthrough by using table games like black jack. That's really low on Black Jack games and missleading players especially if you do make a promotion advertised with multihand black jack and a bonus systems that refunds 30% of your losses.....extremely hard do calculate the wager here, before hard its rather impossible to be honest. This Casino does exactly know what they do and they do all in their power that you cannot ever withdraw your legal winnings. Even if you don't use a Bonus, my first cautious win of 40€ was not transferred in like 5 work days. (mo-fr)
Then i did let them know to close all my accounts on their sites and they never took any responsibility or a statement to their abusive promotion behaviour that only are their to confuse and misslead and make a deposit/win non withdrawable.
Again that's no way how to treat players, especially new ones.
Its no way for a casino to make profit long term with conditions and a behaviour like that. They are also very unsocial to new players that made mistakes due to confusing promotions, i wonder why a big casino name feels the need to act like that on small people, playing the first time. The first time should be a good experience not a horrible one. That's not how to do business.
They are polite in emails and chats, but their actions speak for themselves.
Another issue is, I got 5 times disconnected on one of their games when i had a high win, before that i could play for weeks with a single dc.
Not a safe place to bet and can't be trusted - they might be there since 1997, but i bet their management has changed it wasn't friendly at all, just a polite mafia order to steal your money with psychological very abusive bonus promotion tricks and extremely long(forever?) withdraw times with very unfair table game conditions and missleading bonus promotions.
Overall i feel cheated by their odd bonus promotion wages and point back system, even though i would have won the game. Very odd and unsatisfying feeling. I have seen better online casino with more friendly promotions and table game wagers(even 1:1 playthrough), but i only can say if online casinos are all like that avoid them and go to a real casino if you love table games.
Do avoid this Casino at any cost, you have been warned!
"Why not just contact customer support," is something you may ask, however this in itself is also a ridiculously difficult task. Their online support is rarely ever open, even within their own hours of operation. "Chat is presently unavailable" is something you'll have to get used to seeing. In addition, their customer support is some of the worst I've ever encountered. I contacted them recently with one simple question, whether I had taken their welcome offer, and if this would make me not able to claim welcome offers on their sister sites. It took close to a week to resolve this simple question, starting out with a 30-minute live chat session, followed by about 8 or so emails. Let me break it down for you:
First off, the chat rep lies to me and claims that I made a deposit of £20 (I play in euros! What the hell!) in March, which is a blatant lie. I ask the rep to check again for me, and they say that they would email me my transaction history. For some reason, this could not be done instantly, so the support rep asked me to close the chat and wait for the email. Fair enough.
I stare at my email for about 10-20 minutes, and there it is, an email from 888... with no attachment. I figured they would perhaps realize their mistake, or maybe they would send these transaction history emails in two parts, but that was not the case. 8 hours and no additional mails later, I email them back, telling them that there was no attachment. The next day, they apologize for the mistake, and send me my transaction history. Only problem being that it is not complete, it only shows my most recent deposit. I call them out on this, and the next day, again, they send me my transaction history. This time, it's accurate, showing me 2 deposits that I've made at the casino. The only one missing being the one they claim I did back in March, meaning that they straight-up lied to me about this fact.
If you do wish to play here, pray that everything works out for you and that you never ever have to contact a support rep.
Additionally, they have a very odd selection of games. They do have stuff from famous slot manufacturers like NetEnt and WMS, but only a select few games. Why can't they have their whole library? Surely a big act like 888 could afford to provide all those games to their players, perhaps they'd actually profit more from a bigger library. Who knows.
£88 is split up into 4 bets of £22 each and the maximum winnings that you can claim from the 4 different games is £5, you may win more from the £22 but only £5 will be carried through after the £88 has been spent. So the maximum winnings is £20 which is credited as bonus money and carries a wagering requirement of 40 times.
The four games it was split into for me was ‘European Roulette (£22 free bet), Black jack (£22), Dawn of the dinosaurs slot (£22) and Café de Paris slot (£22)
First one I played was Black Jack and to be honest I have never played real money on a black jack game but I really enjoyed it. I started off with a £5 bet and lost done another fiver and bust done another fiver and lost again! So just bet £1 a hand from then on. Won a few of the games, the winnings go into a separate pot and you just play the £22 down to zero. Managed to scrape a fiver anyway.
Second game I played was Dawn of the dinosaurs slot. Spun at £1.25 a spin and my winnings at the end of £22 were £9.75 but only a fiver could go through.
So far so good had a tenner.
Third game I played was Café de Paris. I again spun at £1.25 a spin till my balance was zero and very bad, terrible in fact. Total winnings £3.45
Lastly I played European Roulette, won£27 well happy but still could only claim a fiver of this, never mind total winnings at the end of the £88 was £18.45. Thank you very much. Its all gone now, spent it on Lucky Lepracorn done ok on it at first but went downhill then.
There is not a lot of slots on offer at this casino and I was surprised to learn that there are only about 3 slot machines that allow you place a minimum of 1p bet per line. The majority of the slot machines are a minimum of 5p bet per line so for a 25 line slot its £1.25 a spin on max lines and if you have got much money to start with it soon goes if you don’t win.
However I would recommend the casino, I had fun playing the £88 free bet even though it wasn’t profitable for me. Oh and just to add Lucky Lepracorn is minimum of 20p a spin, which is good and also wheel of fortune is 25p a spin which I enjoyed playing too. There are a few others that are 25p a spin, wouldn’t bother playing their newest slot Nightmare on Elm Street which is minimum of 30p a spin, it is a waste of time!
Games with Jackpot function promise a nice gain, and the offer is good, but some of the games impossible to play them with the "autoplay" function, because this after almost every spin interrupt messages to the amount of the jackpot prizes decreased. I did not find the option to deactivate this message. Several times I happened to have a question with which to technical support could not help me, but I could not find the option to contact them via chat. In the Help section of the website is really all nicely dressed and give clear answers to frequently asked questions, or if they happen to your question is not among those that are frequently asked, then you'll have to wait to get an answer by e-mail.
The site is designed so that you can choose the language in which will appear on your page. Sure, you can select one of the 22 on offer. As for payment, they offer the cards, Moneybookers and Neteller (some of the bonuses are different for these payments, the higher the WR, while others bonuses are not even available for this type of payment), Entropay and Bank Transfer. No matter how hard it was to find a chat, so I clicked on the page for payment, appeared pop-up chat, one nice girl asked me if I need help with payment. Help me not be necessary, but I was able to confirm with her that the bonus is available for players in my country. I like it and their betting, and most of all sections I play poker. As for the casino, congratulations 888 company!
Completely in need of some action I searched the web as if I were a magnifying glass, zooming into the relevant information while burning concentrated light towards anything that might appear to be useful. There were a mixture of good and bad reviews concerning this particular casino but to me I was not to judge that easily. What I was tempted to do was take the offer they have gave me via email regarding 100 Free Spins on City life for a small $10 deposit + 100% match using a promo code.
Most of 888 casino's biggest part of their game variety is not only Video slots but also table games. I later downloaded the casino, spoke to live chat, pasted the whole email for her as proof which was not what I had in mind (found it weird), deposited the minimum $10 and claimed both offers of 100 Free Spins + $10 bonus from 100% match. What was highly unusual is I had to actually copy and paste the email to live chat rather than send it to support to verify my email. Most chat operators would inform players to send an email to a specific email address to investigate whether or not this was an offer they would provide. As it turns out it became true.
Another reason as to why I did not like 888 casino are the 100 Free Spins they gave me. They are capped at 5 Paylines instead of max paylines with 1 coin bet connected to it. Once finished playing with 100 Free Spins on City Life I collected a total of $10.10. It was a decent amount but not all that impressive because I expected better from 100 Free Spins. If it became 100 Free spins on max paylines and 2 coin bet my reaction towards this offer would change positively. Of course they don't warn you that it is 5 paylines at 1 coin bet just "100 Free spins" for a small $10 deposit. With three amounts of $10.10, my $10 deposit and the $10 from the 100% match I started to do some slot pulling then a couple of cards dealt to me on Live Blackjack. The positive aspect of this casino is they have a nice green background and setup in their casino lobby. Everything was visually appealing and the live blackjack was truly a phenomenal experience!
The only bad news I could give in my story is I blew everything on Blackjack because it was too good to leave. It was a great experience to play on 888 casino. It's unfortunate however that I never managed to withdraw any winnings in the end.
Support: 5/10
Terms and Conditons: 7/10
Deposits: 7/10
Withdrawals: Unknown
Payouts: 6/10
Nevertheless I'm gonna mix it up a bit.
I was out and about and noticed this £88 free on the side of a bus, so later I got home and claimed the £88 which is split into 4, i played the games listed and won the maximum £20 without a struggle.
Now it was time to make some real money and as I had never seen Nightmare on Elm street before i decided to give it a go as i am a fan of horror movies and slots.
It wasn't what i expected from a slot, the wins were low and rare and the bonus never rolled in despite numerous close attempts so i decided to take my remaining £8 and loaded up Fantastic four, the old school version, i edited the lines and played £1 spins hoping i would get more than 8 spins from my remaining balance, seems i got lucky and hit a tidy bonus after matching 3 scatter symbols.
I do this all the time, make decent money from small amounts, basically rags to riches!
Although every time I do this I tend to start thinking of big winning thoughts in my head and this blocks my brain and i can't stop spinning until i hit a decent landmark.
I changed games at £150 and loaded up Jacks or Better, a card game where you can win big if you somehow make a royal flush with limited amount of cards.
I was messing around with the stakes and managed to hit a nice straight flush from a £5 bet, my balance was raring to be cashed out, i had £250 and figured i would attempt a cash out prior to making a deposit.
There was a live chat function on the Cashier page and decided to use it, i was told a deposit wasn't needed but all i had to do was send in Valid Documents, 24 hours or so later i received a response saying the documents had been accepted and that i could withdraw my funds.
I continued to their cashier, added my IBAN and swift code for my bank account and 3 days later i received the £250 and was really chuffed with that result.
After reading comments of people claiming this site is a cheat etc I just had to find out what all the fuss was about, seems like there isn't nothing to complain about, a great site with many types of games and i had great fun.
9/10
Only downfall is that the slots are not my first choice, but still great payouts.
I had 5 ELM13 bonuses for a total of 65.00 I played and won $156.00 something total when I came out of the bonus it said the maximum win was $100.00 for the bonus and took away $56.00..It seems to me playing at 888 and spending so much money is making me be penalized it should be a total of $500.00 available.
The initial live chat which I was in queue for 15 minute then made to wait for another 15 - 20 with no response but the automated one so i finally told him to "f" himself and live chat. In this one I waited 17 minute to get the same "Paul P."who eventually said he was sorry. So I explained my issue again and waited for the response which was contact high roller support through email and wait for a reply.
Serious issues with this site. Like changing minimum bets on Freaky Fruit Jamboree so the minimum bet per line is .25 instead of .05, not being able to use the space bar to spin after winning a bonus, "Shark Attack" showing wins in your balance before they spins are done, "Cleopatra" changing colors when you are about to get the free spin bonus before spins are done, giving other free plays on games that aren't available repeatedly, "Alice in Wonderland" and the "Leprechaun's Luck"have your balance jumping up and down showing double what you have and seemingly overly nice live help incapable of doing anything about any issue.You may as well not even bother with the live chat each time I have had issues(which have been many) I have had to call or send emails for any help and sometimes I have done all three been on live chat, the phone and waiting/sending emails.
You will get your money eventually if you happen to get lucky and win but odds seem pretty stacked against you on the slots/video games.
If I sound like I'm bitter about losing, I am a bit.After depositing around of $30,000.00 since starting at 888 and it's affiliated Casino-On-Net the issue that cracked me and pushed me over the edge is the poor attention to detail and customer service lacking any real power to help.Get used to "It's a known issue" it's a regular response from the staff with no real answer on when it will be fixed forthcoming.
Thumbs down way way down.