- Pending Time: - 0-96 hours
- Cheques: - 21-28 days
- EWallets: - 0-24 hours
- Bank Transfers: - 5 days
- E-mail:
Support Mail: [email protected]
- Phone:
Toll-free Support: 1-800-274 -7345
Most Popular 21 Dukes Slots
21 Dukes Preview
Pros
- 21 Dukes has a spectacular variety of slot machines of all possible stripes, so slot craving gamblers can hardly find a place with this abundance on offer;
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VIG, Habanero, Microgaming, Rival, Vivo, Pragmatic Play, Betsoft, Octopus Gaming are all the software providers for 12 Dukes casino, that is why the selection of casino games is so different and diverse;
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The casino features bitcoin depositing amongst many other classic payment options;
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21 Dukes casino offers a great deal of daily promotions, bonuses and tournaments, and for those who is a new-join there’s always lovely welcome bonus on top of deposits;
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Transparent VIP lounge divided into different levels each with interesting offerings and exclusive events;
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Modernish website, well-developed and pleasantly looking in comparison with the old players in the gambling market;
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21 Dukes casino concerns over security issues, banking transactions are highly protected with SSL encryption, PCI SSC, Norton Security and McAfee Secure to ensure gaming session safety;
- Slots and miscellaneous are available in a demo-regime where no registration process is required to play for fun.
Cons
- A long list of restricted from partaking countries that are as follows: Sudan, Somalia, Iran, Afghanistan, Haiti, Belgium, Angola, Guinea-Bissau, Hong Kong, American Samoa, Iraq, Chad, Israel, Tajikistan, Burundi, Syria, Cambodia, Libya, Turkey, Taipei, Turkmenistan, US, Monaco, Congo Republic, Martinique, US Virgin Islands, Eritrea, France, Democratic Republic of Congo, Uzbekistan, Netherlands, Yemen, Myanmar, Venezuela, French Guyana, Guam, Greece, Romania, Philippines, Guadalupe, Italy, Singapore, Zimbabwe and probably some other counties, so always check the official website before participating;
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Too substantial wager requirements for the provided bonuses that going up to x99;
- Instant-play regime has been reported several times to be lagging due to software malfunction.
21 Dukes online casino happens to be a stylish place for gambling with lots of features embedded. Overall, the site gives players a little sense of class and elegance yet designing doesn’t contain something extraordinary within. Still, the place is quite functional, and right from the homepage you’ll see the whole catalogue of offerings to choose from. Worth mentioning that the casino is operated by totally 8 software providers meaning the library 21 Dukes casino all players are given access to is not just large, it’s extensive.
From gambling perspective, 21 Dukes is no difference to most of online casinos, though it really looks attractive on the surface. To gather major features together, it’s a definitely impressive game catalogue, Live Casino on offer, a lot of casino software providers, diverse bonuses and promotions, great safety realization and caring support service managers.
A short history
Firstly 21 Dukes casino stroke the Internet in 2008 joining the already operating group of successful casinos all owned by the Engage Entertainment. EEG had definite plans on the gambling market: to develop the greatest gaming places and reign up high. In order to do that, the organisation has gone through a lot of hardships, but the right approach was finally found – gamblers seek for sites where they can delve into variety, use the finest of support and be sure in fairness and percentages. 21 Dukes as a young member of the umbrella was established to epitomize exactly this set of requests.
Putting players in a comfortable environment is the prior goal of the casino. To resolve licensing issues 21 Dukes casino signed in Costa Rica to be accredited by Curacao Gaming, though this choice doesn’t appear good as Curacao Gaming was noticed in backing up blatant scam schemes of low-respect online casinos. Thus, the casino has appealing appearance, many software providers to enhance diversity, but with all things considered it still lacks legality.
Nowadays, 21 Dukes casino does offer a bunch of features, mobile gaming, live dealers and it is doing great so far. Less than ten years in the market and the casino has achieved a lot to be mentioned. Hopefully, Engage Entertainment will be able to find a reputable accrediting company to collaborate with, so that 21 Dukes could become a much better place to play.
Games
21 Dukes gaming is surely a combination of finest software packages delivering hundreds of casino games by eight famous suppliers. You’ll find a great selection of offerings by Microgaming, exciting 3-D slots by Betsoft, unusual solutions by Vivo and Octopus Gaming and some wonderful animation by Pragmatic Play, VIG and Habanero Gaming. All things considered, the slot variety of casino games on 21 Dukes amazes players – there are classic old-fashioned slots or progressives paired up with sophisticated high-tech games.
More than that, 21 Dukes provides Live Casino area with human dealers handing cards at the tables. So in case slots appear too boring and classy for a proper gaming session, take a look around at the catalogue of live dealing games to variegate your casino experience. Since all gamblers miss these glorious vibes of Vegas when playing online, 21 Dukes doubtlessly compensate losses with human dealers, so that everyone would feel thrilling emotions while they gamble. Live Dealers offer several types of roulettes, Blackjack tables, Baccarat to your delight.
If you’re still not impressed, then welcome to Video Poker, Bingo and miscellaneous sections that display a number of options to choose from. Keno, Casuals, Scratch games, Bingo rooms plus at least 30 most popular poker hands dwell on the website with each game bringing joy and fun. And it all isn’t the end of the world, as 21 Dukes casino’s variety includes different exciting events, tournaments and gambling competitions conducted every day. For example, all new players are invited to participate in Weekly Tournament where they can win x10 of their initial deposit simply by spinning and earning points. Also, every Sunday there’s a chance to win $ 1000 to your account or grab 50 Free Spins in No Money Business competition.
Mobile games
Unfortunately, with all contemporary image the casino holds, there’s no mobile application offered to players. But it doesn’t mean 21 Dukes mobile casino has no life, because the website appears mobile-friendly, though the game selection isn’t as great as in the download-play desktop application. Mobile browsing works via Windows Phone, iOS, Android operating systems, so most popular games of 21 Dukes still can be accessed from mobile devices. Yet make sure you have a stable internet connection and the latest updates installed, because mobile gambling requires Flash Player which lots of browsers are unable to support.
Software
21 Dukes casino is powered by a group of developers among which Microgaming, Rival, Vivo, Pragmatic Play, Betsoft, Octopus Gaming, VIG and Habanero. It all allows to create a powerful base of a great software foundation to enable gaming of literally different colours. This combination of software products can be accessed via instant-play right on the website after registration or the download-play application that needed to be installed on a desktop computer.
The bigger part of software is controlled by eCOGRA audit agency that claims high RTP rates for most machines. Overall, instant-play seems to work efficiently, the picture is pretty solid, and optimization is elaborated enough to support different platforms. Download-play may be unavailable now as 21 Dukes is currently focusing on browser gaming, that’s why Microgaming slots occupy 60-65% of total offerings, because this software supplier provides machines with a decent level of crossplatformity. 21 Dukes casino new slot games are also mainly supplied by Microgaming.
All in all, time to countdown some positive moments about 21 Duke casino’s software:
- A respectable assemblage of casino games developed not by a single software supplier, but by a group of them that makes the variety even wider;
- Crossplatformed website supporting both mobile and desktop devices – 21 Dukes is surely watching into the very future of online gambling;
- Access to Live Casino through mobile platforms which is quite convenient and unusual;
- The catalogue of games is constantly being supplemented with brand-new slots coming out at least every three weeks;
- Demo-play functionates without registration meaning you can play slots for fun and have no account there.
Finally, why 21 Dukes may lose a software clash with some other casinos:
- 8 developers, but casino’s library doesn’t contain all possible software variations for each of them like, for example, Microgaming software section is limited compared to casinos powered solely by this company;
- No mobile application offered, further – download-play regime is also dying, so in the nearest future the only option to play will be through a browser, yet the website is mobile-friendly.
Support
21 Dukes support team is ready to handle players’ issues in a very responsive, not though sometimes quick, way 24/7 through email messages, hotline free of charge or Live Chat where managers deal with simple problems and help customers find answers to some arising questions. But note that live-chat support is so caring that if you ask them obvious things you’ll be directed straightly to FAQ section, so take a few seconds scrolling here just to avoid being mistreated. Anyway, hotline managers seem more loyal and usually respond to all inquiries.
| CONTACTS | |
| [email protected] | |
| Hotline number | 1-800-274 -7345 (US) |
| Languages: French, English | |
Betting limits
The minimum amount of money players need to deposit to start betting is $ 10. For slots, the min depends on the number of reels and paylines, but it’s estimated on average to be around $ 0.1 to $ 0.25. 21 Dukes casino is great choice in case your wallet is full of cash, but if $ 15-20 bankroll is all you’ve got then no real chance to win something substantial does exist. Video Poker section is a bit more liberal in terms of pricing and, for example, Deuces Wild has a minimum of $ 0.05. Bingo rooms accept bets from $ 1 per card, Live Casino is costly, too.
However, the maximums are of no limit here. If you’ve got a high level in their VIP-hierarchy, then you can bet $ 300, $ 500, $ 1000 and even more. Average users are limited, so the highest you can reach is about $ 250. Besides, be careful with the bonus when bet – exceeding $ 100 means the rest is eliminated, and if you wager $ 250 from your bonus, say goodbye to $ 150.
Bonuses
21 Dukes casino bonuses have multiple angles, but it a good sense. You’ll be offered dozens of promotions every week/month even day across the board. The interesting aspect here is that 21 Dukes breaks the standard mold by changing promotion offerings quite frequently, sometimes bonuses come full circle to disappear again giving the way to fresh events. To put it together, promotions can be classified as: Welcome bonus, VIP events, Weekly Promotions, Monthly Offerings, Jackpot roll-out, a couple of years ago the casino started to arrange Bitcoin parties.
All new-joiners are eligible to grab Welcome Promotion whenever they sign up. The procedure is far from extraordinary and consist of five toppings to your deposits:
- 1st deposit can be increased by 200%.
- 2nd deposit can be increased by 100%.
- 3rd deposit can be increased by 100%
- 4th deposit can be increased by 100%
- And the 5th deposit can be increased by 175%.
To trigger the bonus set one has to make a minimum deposit of $ 25 but note that while you’re on Welcome Promotion no other bonuses could be combined with until you last fifth deposit made. Moreover, any winnings on bonus are limited and cannot exceed $ 100 – and that is the lowest you are to withdraw. The saddest part is that wager requirement is x75 and you’re always being cut when win over $ 100 which makes it a long story to go if you have a strong will to withdraw something. Please review the table of wagering contributions:
| Game | Contribution |
| Slots (all possible) | 100% |
| Blackjack | 2.5% |
| Video Poker | 20% |
| Roulette, Baccarat, | 10% |
| Keno | 10% |
As for the good moments, related promotions are truly exciting, as for example $ 15 000 Jackpot pool giveaway ($ 75 deposit to enter) is on every day. Other promotions have different prerequisites, but some of them are really lucrative, so visit this page to learn a bit more about goings-on. Besides, 21 Dukes casino runs VIP Club where you earn points and climb higher to be able to participate in exclusive events, have larger withdrawal limitations, birthday bonuses, dedicated promotions and other surprises. The levels are: Basic, Silver, Gold, Platinum, Titanium, Master.
Security and Fairness
Crucial than ever is protecting sensitive data from stealing and meddling, especially when it comes to online transactions. 21 Dukes casino has a standard for these cases 128-bit SSL encryption when data are transferred from your computer to the servers and vice versa. Overall, no complaints about leakage of personal details has ever been reported, so security aspects seem to be safe and sound.
As for fairness, nothing worthy appears on the bottom to represent collaboration with audit agencies. Though, some time ago, there was a TST seal yet without an opportunity to study audit reports. Now TST icon vanished away, but let’s hope it’s not for long. Beside legal fairness approval, 12 Dukes marks casino machines with volatility indicators and percentages are as follows:
- Low-volatility – frequent and small payouts;
- Medium-volatility – long but bigger payouts;
- High-volatility – takes infinity but payouts claimed to be enormous.
Licensing and certificates
21 Dukes casino experience serious issues with licensing and certification, so the only license the casino obtains is by Curacao eGaming that is notorious with negligence to customer requests, has dirty hands in complaint management and overall isn’t trustworthy in case of real emergency. However, lots of gamblers still play with 21 Dukes and note that most problems could be solved by ‘local’ support services.
Depositing and withdrawing
Players will find a limited pile of methods to withdraw or deposit money, but the most pleasant moment of all is that to classic currencies has recently been added Bitcoin payment option. Note that you are able to cash out winnings only if a $ 25 minimum deposit was made at least five days ago. So don’t even try withdrawing but wait for a week before the process to avoid possible problems. In numbers the minimum deposit is $ 10, but in reality, it’s highly recommended to make it to $ 25. Review the following table with methods 21 Dukes offers:
| Depositing methods | ||||
| Method | Fee | Processing time | Type | Minimum to deposit |
| MasterCard, VISA | May apply | Instant | Debit, credit card | $ 10 ($ 25 recommended) |
| Bitcoin | Free | Instant | Bitcoin wallet | $ 10 ($ 25 recommended) |
| EcoPayz | Free | Instant | e-Wallet | $ 10 ($ 25 recommended) |
| Flexepin | Free | Instant | Voucher | $ 10 ($ 25 recommended) |
| Withdrawing methods | ||||
| Method | Fee | Processing time | Type | Minimum to withdraw |
| ECheck | Varies depending on the sum | 3-6 business days | Electronic Check | $ 100 |
| Bank Wire | $ 29 fixed | 3-6 business days | Bank transfer | $ 500 |
| Paper Check | $ 20 fixed | Up to a week | ATM check | $ 300 |
Don’t forget to undergo through document validation process before withdrawing because 12 Dukes has no option to withdraw to an e-Wallet or a credit card.
How to start playingDon’t forget to undergo through document validation process before withdrawing because 12 Dukes has no option to withdraw to an e-Wallet or a credit card.
No downloading is needed to start playing with 21 Dukes casino, so simply follow the process:
- Choose firstly a platform to start from, it can be something convenient like a smartphone or a tablet, but to go through registration you’d better use a desktop computer.
- Go to the homepage and click on ‘JOIN NOW’ button, after that fill in the register blank and provide all information required there.
- Click ‘Sign me up’ and review the information you have on your account.
- Make a deposit and claim bonuses for joining.
Closing thoughts
There’s no major reason to bypass 21 Dukes casino, except for probably licensing issues and heavy withdrawing process. Nevertheless, you’ll find there great promotions, tournaments, a wide selection of slots, Live Casino, nice support team and up-to-date services.
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21 Dukes Reviews by Players
When I registered to this casino I thought I would have a blast but the fact is I did not because the wagering requirements from the $20 no deposit bonus I received was once again at a high 99x. I only joined this casino because I received an email regarding this casino and I wanted to test drive it. Too be honest I am not saying 21 Dukes is terrible but instead what I am trying to say is this casino can do so much better with their wagering requirements. $20 x 99x = $1980 worth of wagering just to see rewards flow into your method of withdrawal. Just in case if 21 Dukes casino is a rogued or blacklisted casino if I were to finish the wagering requirements to later find out they do not pay after satisfying & fulfilling the requirements I would be in extreme outrage because being lucky while taking down a huge WR for such a small amount of funds to begin with is hard work! Hard work all for naught! But in my case I'm not sure because the wagering requirements were too large & heavy to bring down with just $20 alone. Since I was left with nothing after the $20 no deposit
I did not want to make a deposit as Top Game casinos weren't my type of playground. Microgaming, Playtech or Real Time Gaming are the way to go! Still 21 Dukes is an okay casino, they just need to work on their WR!
Support: 10/10
Terms and Conditions: 3/10
Deposits: 5/10
Withdrawals: Unknown
Payouts: 4/10
With that I mostly played my favorite Top Game games. I started with Beauty Salon with 0.40€ bets per spin. Luckily the hairstyle aka wild symbol came up often and helped me boost my balance up to 35€. I played this game for a while, but even though I got 5 free spins and 2 bonus games, they all gave me very small winnings and at some point I was down to 20€. Then I switched to Ocean Fantasy with 0.25€ bets. This time I got no luck with it, and mostly the wins from a 0.25€ bets were only 0.03€ big. But then I got 2 bonus games, and after that I decided to increase bet to 0.50€ and few spins later I got a wild symbol and a good combination that turned into an 8€ win. My balance went up and down, and when it got to 13€, I went back to Beauty Salon, placed 1€ bets and played for about 30 minutes until got busted. (But this game at least some times gave me 10€-13€ wins, that's why I could play for that long)
Overall I really enjoyed 21 Dukes casino. At some point I wrote to chat again to ask how I'm doing with the wagering. I was given an answer about minute later and the chat was super nice and that's very important to me. The game selection was descent as in most Top Game casinos and altogether I have nothing bad about this casino. Recommend.
Then i opened sugar rush . Their loading of this game took forever and even the kill pages thing appeared once and i had o refresh he page 2 times. After the game started working i set my bet and played. Soon got the j and k thing with some multi coloured candy sorts which got me 0.50$. Then hit the combination of a and q which got me 0.70$ most of the times i was hitting these features only and nothing else and this is why i just left this game and tried dice and fire. Here for some time was not getting anything and was a bit disappointed and then hit the q card thing and it paid me 5$ for this feature and one time also got q with aces and this time it paid me 7$ and these features were paying good money but the problem was that most of the times spins were bringing in nothing so a lot of money was being lost before winning anything. Tried 5 to 6 video slots here on this casino but frankly i think my best top game casino is Spartan slots.
Blackjack and roulette were just fine and the only nice game which i liked was dice and fire which got me some money apart from that i was either in loss or equal on my balance. The games are just a tad tight and i think they can work on this but as of now i would not continue here because got a lot of other nicer casinos.
Then i opened sugar rush . Their loading of this game took forever and even the kill pages thing appeared once and i had o refresh he page 2 times. After the game started working i set my bet and played. Soon got the j and k thing with some multi coloured candy sorts which got me 0.50$. Then hit the combination of a and q which got me 0.70$ most of the times i was hitting these features only and nothing else and this is why i just left this game and tried dice and fire. Here for some time was not getting anything and was a bit disappointed and then hit the q card thing and it paid me 5$ for this feature and one time also got q with aces and this time it paid me 7$ and these features were paying good money but the problem was that most of the times spins were bringing in nothing so a lot of money was being lost before winning anything. Tried 5 to 6 video slots here on this casino but frankly i think my best top game casino is Spartan slots.
Blackjack and roulette were just fine and the only nice game which i liked was dice and fire which got me some money apart from that i was either in loss or equal on my balance. The games are just a tad tight and i think they can work on this but as of now i would not continue here because got a lot of other nicer casinos.
I decided to claim this no deposit bonus, I like to play with free chips sometimes. Most of the time I lost this kind of bonuses, but it is a good offer to know better this casino, their games and how it goes before you decided to deposit there. Most of casinos from Topgame software offer this kind of bonuses, and later it is up to you to decide if it is good or not.
Because it was a while ago, I don't know how much was the bonus. I think it was around 20€. I played a few games with minimum bets, but I had no good results and I lost the bonus money pretty fast. I had some good and short time while Ii was playing.
Because I am not a big fan of Topgame software I don't know if i will deposit here and claim their welcome bonus. For first five deposits you get 100% match deposit bonus with 25x (deposit+bonus) W.R. before you can cash out winnings.
Otherwise 21 Dukes Casino has nice looking website, all runs smoothly and I did not have any bad experience with them. They have a few complaints here, but all are resolved so I think I could trust them with my first deposit. But I am not so sure I will make it.
Customer Service agents were very unhelpful and arrogant.
The games are excellent especially the bonus games, you will hit a lot of frequent big wins throughout the wagering which helps you finish the wagering requirements. Not once have I ever had my balance go straight down it goes up and down and up and down by the time you know it bam you're ready for withdraw. I love these games I've been playing a lot lately.
Once you send in your docs if it's on a Monday it will be verified by 48 hours tops and once you withdraw expect your money within 4-5 days tops. No run around no BS just read the terms and conditions and don't violate any terms and you will get your withdrawal every time. I've had an issue one time with a game during a bonus, they started maintenance and it shut down my game when I logged back into the game later the bonus was gone it was the only irritating moment I've had. But I contacted support department and game them the approximate time it happened and what game I was playing and he fixed the issue within 2-3 hours so In the end I was happy anyways. It's not their fault if software glitches out but the fact that they fixed it so fast shows that they value their customers and this only happened once in 2 years of playing at this casino.
There are no hidden conditions for no-deposit bonuses. Nor are there any hefty wagering requirements for redeeming the bonus. Their customer care is fairly efficient and you can expect a reply to the queries, within 24 hours of raising them. This casino also offers tracking of queries and resolves concerns pretty fast. The whole experience has been mostly positive, with gaming options ranging from Blackjack to Keno, Roulette to Video Poker. I’ve tried my hand on the roulette games at this casino.
As I played for high stakes, I was surprised to see the site responding to my queries even after registration.
Many sites abandon the user once the money’s paid up, but 21Dukes has always been fair with me.
No complaints so far:-)