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Totesport Casino

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Totesport Casino Reviews by Players

Charlene Bloom. Reviewed on 11.07.18
My experience at Totesport is unique and even rather odd, standing out among the many casinos I have played at over the years. The reason for this is a persistent and puzzling problem that, for a long time, kept me from signing up and went on to complicate matters greatly when I was finally able to do so in late 2009. Basically, I was unable to load the site on my computer from my current location (and likely still am, though I’ve not checked recently). The first couple of times it happened, I naturally assumed it was a temporary issue – likely due to site maintenance – that would resolve itself eventually.

Yet, as days went by and I continued to get the same server error whenever I’d try loading the Totesport website, it became clear that the problem was not going away any time soon. Checking around the internet failed to turn up any reports of the portal having shut down or other users having the same difficulty. I also distinctly remembered having visited the site a year or so back, when I was living abroad, without any problem. It was therefore apparent to me that my access was being blocked for some unknown reason, probably tied to my geographic location. I therefore gave up until, several months later, I learned of a £25 no deposit casino bonus that was too good to pass up.

Having found out from some site reviews that the Tote was actually run by the UK government, it occurred to me that perhaps customers from certain foreign jurisdictions were prohibited. I decided to verify this for myself first-hand and, using a proxy service, I was finally able to load the website and reach the registration page, plus view the terms of use. My country was not listed among the restricted ones and I proceeded to sign up. Even so, still unsure of my status, I emailed customer support to ask about this and also described the site access problem. A timely response confirmed that I was not only eligible to play but should also not be encountering any problems viewing the site.

Instant play games were available but not an option for me given my situation, so I had to download the large Playtech casino client instead, against my personal preference. At least it was not in vain as I confirmed I could actually log in and play the games, though I could not load the banking page. That was not an issue for me, however, as the welcome bonus was automatically credited upon entering the lobby for the first time. Since all games were allowed, albeit with different weightings contributing towards the 40x playthrough, I started with £2 bets on blackjack, hoping to increase my balance before hitting the slots. Unfortunately, I never got that far as I failed to get on a roll and lost the entire amount instead.

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