Thebes casino is a pretty old gambling website with a game collection exceeding 150 titles from various software developers. Given his considerable age, you might think that this is a trustworthy place to spend your money. Unfortunately, it is not completely true. There are hundreds of negative user reviews on the Internet with complaints regarding Thebes casino’s unresponsive and slow customer agents and extremely long withdrawal time. Is this website really so bad? We did not want to blindly believe all of these user reports and decided to make our own investigation. In this review, you will find everything we managed to find out about Thebes casino. Our team learned all the subtleties of this gambling website and is ready to share them with you!
According to the information available at the Thebes website, it was established in 2008. This is a decent period of time for an online casino. The fact that Thebes is over ten years old leaves a positive first impression, because dishonest casinos do not tend to live for so long.
Currently, Thebes casino is powered by Blacknote Entertainment Group, which also operates Winward Casino, 7 Spins Casino, Casino Moons, and other popular places for online gambling. All of them have an average rating on the most of the review aggregator websites. Therefore, we cannot actually consider this owner as neither positive nor negative factor. Let us review Thebes gaming options to better understand the situation.
There are less than two hundreds of slots and table games available at Thebes. This is not a big number, since many casinos offer twice as much options. However, all of the games are provided by trustworthy software developers. Here is the list of them:
Each of the above companies is well-known by experienced gamblers and respected for good games with colorful graphics and stunning sound quality. They definitely belong to the highest class of developers.
What about the games themselves? You can try them in the practice mode without wasting your real cash. Unfortunately, you will have to sign up in order to do that, which is rather inconvenient for people who prefer to play for fun.
After the registration you will be able to choose any slot or table game presented at Thebes casino. Titles are listed on the main page of the website and are divided by the following categories:
You can check out a short review of every available section:
As we already said, all of the titles (with the exception of live rooms) are available for registered users in practice mode. The library is good enough, so you should be able to find games entertaining for you.
Mobile devices became very popular over the last decade. Everyone nowadays has a smartphone, tablet, or both. Thebes casino keeps pace with the times and offers its client a well-optimized mobile version of the website. It allows playing all the slots and video games presented at the platform. However, Thebes mobile casino lacks live games — you will be able to play with real croupiers only from the desktop version. Everything else is quite the same: you can login through your smartphone or tablet on either Android, iOS, or Windows Phone, and enjoy your favorite titles.
At the time of writing this review, Thebes casino does not have a downloadable app. It is very frustrating for players with a bad Internet connection, because a standalone application would deliver a much smoother gaming experience. Nevertheless, those who use stable network should not experience any problems playing at Thebes from a web-browser on their mobile device.
We have already mentioned game developers presented at Thebes in this review. All of them (Visionary iGaming, Rival, Betsoft, and Pariplay) make great slots and video versions of the most popular casino entertainments.
All of the live casino rooms are presented by Visionary iGaming. They provide amazing games with real dealers. Live croupiers at Thebes are not only professionals, but also beautiful and polite people. It is a real joy to play with them!
Every title at Thebes casino can be played from the web-browser. You only have to install the latest Flash Player plugin and login in order to launch them. It is also possible to play through the downloadable program — it is very convenient if you have a slow connection.
Thebes casino support team provides offers round the clock assessment each day of a week. There are three ways to contact them:
The quality of support service left us with mixed impressions. Sometimes our inquiries were answered immediately, but sometimes the response time exceeded an hour. We understand that not all casinos are capable to provide immediate help, but making your clients wait for so long is unacceptable. This applies to other methods of communication: some of the support agents barely speak English and cannot properly answer the phone and we have not received replies to a bunch of sent emails.
The minimum and maximum amounts of bet at Thebes casino are determined by the game you are playing. There are about two hundreds of games, so we cannot include the exact number in this review. You will be able to check the amounts once you open a specific slot. The minimum stakes vary from 10 cents at the least expensive and easiest slots to five dollars at some of the live rooms.
Thebes casino offers a dozen of various promotions for regular users and a special bonus for newly registered players. Every newcomer can get a 333% match bonus (up to 3333 of dollars) on their first deposit. In addition, you will get extra 15 dollars for registration.
Unfortunately, wagering requirements are very strict, so you will never ever be able to gain profits with your bonus points. Moreover, they cannot be used in all games. To see more details regarding promotions, go to the corresponding section of the website.
All the software vendors that are partnered with Thebes provide licensed copies of their games. They are tested for fairness multiple times and use licensed standard random number generator (read more about certificates below).
Thebes has a certification from eCOGRA — an independent gambling organization that ensure that random number generator and all of the available games meet the existing standards. It also has a Gaming Labs certificate, which is another unbiased audit agency.
There are no information regarding the address of Thebes casino’s office. It is known that the website is operates under the jurisdiction of Curacao, which makes it legal in the vast majority of countries.
Here comes the most frustrating part of our review. Many players across the world complain about the prolonged withdrawal periods and not enough banking options. Sadly, but all of these reports seem to be truthful.
One of the biggest problems of Thebes casino is the short selection of banking options. As you might have expected, you can make a deposit using many payment methods, but receiving your winnings is a lot harder. Just compare lists of depositing and withdrawing methods!
As you can see, credit cards are not in the list, which is very inconvenient. However, the lack of payment options is not the only problem.
Withdrawal periods are very long. You will have to wait for weeks in order to get your hard-won money. Despite the fact that users do receive winnings, such time periods are unacceptable. If you value your time, then we strongly recommend you to choose a different place to play instead of Thebes.
If the prolonged pending periods did not scared you off, you can sign up at Thebes and start playing. To make an account, you will have to enter the following data:
You will be able to start any slot in the practice mode afterward. Do note, that you will need to verify your age to play for money (do not worry — you will receive an email with all the instructions).
Thebes casino has a beautiful design and offers some of the greatest games in the industry, but a terrible attitude towards customers makes it a very bad choice. If you do not mind unprofessional support agents and long withdrawal periods, you might give it a try, but we strongly advise you against it.