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Sun Palace Casino

Casino Rank 63
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Manual flashing:
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All Sun Palace Casino details

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Pros

  • A good choice of popular brands;
  • Availability of permits;
  • An excellent selection of bonuses, free-spins and other promotions;
  • Pleasant design;
  • Support for multiple payment systems;
  • Reliable protection of means and personal data of clients;
  • Quite high payment limits.

Cons

  • Territorial restrictions for customers;
  • Not very large withdrawal limits;
  • Not the most wide variety of desktop and card games.

Casino cooperates with the independent organization Technical
System Testing, which controls its operation. But there is no information about
the TST checks on the Sun Palace Casino website. Sun Palace casino all players must be adults (from 18 years old) in countries where online gambling is not prohibited. We recommend that you clarify whether you can play here in the support service. The casino is available only in English. Players and beginners can use various bonuses, the size of which depends on the initial deposit. The amount of bonuses can reach up to 125 percent of the initial deposit, if you put in the account from 10 to 100 dollars. In addition, it is possible to receive an complementary 15 percent bonus using specific ways of replenishing the account.

A short history

Sun Palace Casino is a world-class online casino of the highest class, in which you will find delightful games. All our players enjoy the best games and the biggest jackpots in the online gambling environment, which is guaranteed to exceed all your expectations of the game. Sun Palace Casino was founded in 2001, and since then we have won an impeccable reputation as one of the most popular online casinos and have played a significant role in creating a safer, fair and transparent environment in the online casino sphere. Thanks to players from the largest regions from around the world, in which casinos are distributed – from Europe, Asia, Australasia and the Americas – the Sun Palace Casino brand has gained international fame and is instantly associated with quality games. On average, we pay up to 97% of the money received and give you the opportunity to play in more than 600 best games in online casinos, as a result of which you can always play your favorite and become classic games

Games

Given the size of the collection of models available in Sun Palace Casino, talk about it can be very long. But most of these games are discussed in detail in separate articles on our site, so here we confine ourselves to a superficial discussion of the assortment. Just note that in the casino are not only video slots, although they are the most. Sun Palace casino new slot games can be characterized as the variety of table and card games, video slots, scratch cards, arcade and entertainment models. The site has a multifunctional selection system for games by the manufacturer, genre, the presence of the jackpot, novelty and other parameters.

Especially a lot of different settings are in the category of gambling machines. Here you can sort the slots by the number of lines, themes, availability of certain bonus features, brand options and so on. In short, the site is very convenient to use. Sun Palace casino offers a wide choice of models with jackpots, including almost all the most famous games of this kind. Cumulative amounts in some of them reach several million euros. Administration allows you to test games for free not only for registered customers, but also for all visitors.

It is recommended to pay attention to the Sun Palace casino’s section – Game Payouts, which publishes data on the return in different games. This is not a theoretical indicator, but a real percentage of payments recorded for the last reporting period.

Mobile games

If you prefer to play gambling on your smartphone, you can use the Sun Palace mobile casino. It can be opened in the browser, but it’s better to use the downloaded version. Install a free program to have access to the institution’s services at any time. It allows you to bypass locking and ensures stable operation even with very weak communication.

Sun Palace mobile casino has a convenient and functional interface with a colorful design and numerous options that make the gameplay as comfortable as possible. Mobile casino games on Sun Palace are divided into thematic categories. In addition, they can be selected according to the specified parameters. The vertical menu bar allows you to quickly switch between sections. Advertising banners inform about the latest promotions, tournaments and drawings.

Software

Sun Palace Casino uses the software of Real Time Gaming. You can play in the casino right in the browser window or with the help of special software, which you need to download and install on your computer. High-quality software provides a high level of casino, decent graphics and excellent sound design.

Support

Sun Palace support team is a professional support service, ready to provide detailed advice on any issues that arise at any time of the day or night. Support workers speak different languages, so you will not have any problems with communication. You can contact the support through the online chat on the site, you can also contact by phone or send a message to E-mail.

Betting limits (minimum and maximum allowed bets)

Minimal bet in Sun Palace Casino  is 0.5 cents, maximal is $15.000. Use the strategy of “even-odd” (Martingale). The essence is simple: double the bet, you get a “beaten” old plus a new one – and a “margin” from above, if you win. However, according to calculations, it is important that you can double the rates more than 4-6 times; otherwise the betting strategy in the online casino becomes meaningless. Experts recommend that each rate should not exceed 1% of the total bank. Another strategic point – if you win 500 dollars. And it is better to wait a day until the next attempt.

Several modernized – the system (strategy) Garcia. Six bets are divided so that each was + 20% of the previous, and not twice as much. A begin to put is immediately after the fall of the conceited combination (for example, red / black, etc.). Another option is the “lucky seven”, when the sum is divided into 7 bets, and the next must be 50% more than the previous ones.

Bonus points earned by the casino (loyalty program, Vip program)

Sun Palace casino bonuses includes an invitation package for new customers who open an account for playing for real money and make a first deposit of twenty dollars. Sun Palace provides a 125% bonus on replenishing accounts from twenty to one hundred dollars and another 25% bonus on the deposit amount in excess of one hundred dollars. You need to play the bonus thirty or fifty times, depending on the game chosen for these purposes. In some models, you cannot win back bonuses (read the rules). At the same time for users living outside the US and Canada, the conditions of the wager are doubled.

Security and fairness

The transfer of data between the Sun Palace online casino and your computer is carried out via a secure SSL (Secure Sockets Layer) protocol with a key length of 256 or 128 bits, which protects confidential information with possible interception by intruders. The fact is that all data is transmitted only in an encrypted form and cannot be accessed by third parties. All information about transactions, as well as other financial information (account numbers, credit cards and so on) is stored on special third-party servers, access to which is available only for a limited number of top-employees. Moreover, every entry to the system is fixed, in order to prevent illegal leakage of information.

In order to convince users of their honesty, as well as compliance with the highest reliability criteria, Sun Palace casino invite independent auditors who after careful verification issue special certificates. One of the most famous and respectable non-profit organizations is eCOGRA, headquartered in London. Its expert estimates are trusted by millions of professional gamblers from all corners of the world, and received certificates are especially appreciated, since they indicate professionalism, honesty and stability of the Sun Palace casino. In addition, the security of Sun Palace casino is tested by other independent companies – for example, Thawte or Verisign.

The Sun Palace casino uses MD5 protection. This is a control system that confirms the honest operation of the RNG (random number generator). The fact is that the results of the rotation of the drums (roulettes, cards) are generated and recorded in the database in advance. This is done so that the user can check the original record with the result of the spin, and make sure that the Sun Palace casino does not falsify the results.

Licences and certificates

Sun Palace casino is powered by Mainstreet Vegas Group and operates under license obtained in Costa Rica. The casino office is located in Panama.

Depositing & withdrawing

All transactions in Sun Palace Casino are made in US dollars. Deposits made in other currencies will be converted to dollars at the current exchange rate. You can replenish the account using such methods: Visa, MasterCard, Instadebit, Neteller, Money Order and MST Gift Cards. The minimum deposit amount depends on the method chosen for making and can vary from one to twenty dollars. To withdraw money from the Sun Palace Casino is allowed through checks, Neteller and some other methods. Through Neteller you can withdraw from ten dollars, the rest ways – from a hundred or even four hundred.

How to start playing

The software can be downloaded to a personal computer by means of a special key, which contains the words “Download” or “Download Now”. When registering, you usually specify an email address, and if the club does not request it, you can immediately download. Immediately after the download, an icon appears on the desktop, on which you need to double-click to install the program. When it is completed, the user will see a new virtual casino icon. The final step is to register an account on your own name and purchase chips if you want to bet real money. If the casino site is open, but the registration was not performed, the corresponding message will remind you of this. All information at the time of registration should be indicated correctly, so that you can subsequently withdraw the money won. If someone else has access to a personal computer of a casino visitor, you do not need to remember the password. To enter the system, you just need to specify a login and password, and then you can safely go to the game. There may be a special window asking if the user has a desire to purchase chips.

If the user prefers Sun Palace gaming for free, you need to close such a window. But if you want to use real money for a bet, it is recommended to read the review and to follow all instructions contained in the text message carefully. In a situation where the window with the message does not appear, you need to find the keys with the inscriptions “bank”, “cashier” or “banking”, and then click one of these buttons with the mouse. Here you can register credit cards and purchase chips.

Closing thoughts (conclusion)

Sun Palace casino is a great choice as since the moment of registration of your game account and after you use your welcome bonus, you will understand that here you will find infinite pleasure. Sun Palace casino do offer generous awards and winnings in slots and board games, and take advantage of the chance to break the jackpot – all this is available around the clock.

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Sun Palace Casino Reviews by Players

Janean. Reviewed on 11.07.18
Sun Palace casino is a perfect example of an online casino, which is better to avoid! Although it is powered by one of my favourite gaming software – RTG, unfortunately, that is the only good feature it possesses. There is not a single place in this casino where to thrust your hand and not to smell the stink of the deceit! Damn, I hate this casino and now I will tell you why!

Everything began last year, when I was in a period of complete madness and for less than a half an year I made so many mistakes with the casinos I registered and played into, that even now I still pay for it! I called that period my “pirate/rogues adventure”, because I have done my best to taste the bitterness of almost every known scam casino you can heard of!:) And this hole – Sun Palace, along with the other three from its family, are just a drop in the cup of bad emotions I had!
The support --- absolute disaster! This is the only casino I was disconnected from live chat session by their representative, when I started to ask for exact answers to my questions, concerning my money! To get a notice from their e-mail support is the same as to wait a phone call from someone dead! An the “toll free” phone is a real classic – better not use it, unless you are planning to become a donor of the casino “for free”!:)

The bonuses --- my head was about to explode when I began to read the terms and conditions. So many warnings, so many restrictions, so many forbidden actions that I thought to myself that these guys are making me a huge present and I am supposed to look after them till they are alive!:) But the real drama began when I asked the support whether their welcome bonus is cashable or not! OMG, I laughed with tears! It took me only 20 minutes to explain them what does a “cashable bonus” means, although I am 1000000000% sure they were knowing that preciously well!:) Real actors, you can have real fun with their support!:)

The finance matter --- if you don’t have an e-wallet account you are in a trouble, although I had such, but this fact didn’t stopped them to make me crazy in just one week! The funny picture here is that I was lucky and managed to hit some decent winnings, but when I issued my withdrawal suddenly my luck disappeared! I was accused of being a bonus abuser (even now, after so many years and so many casinos I have tried, I still do not know what this sh*t means!:)), because I was trying to withdraw before I have cleared my bonus wagering requirements. And I was in a big trouble because my account was locked immediately and it was really hard for me to defend in any way. It took me an enormous amount of energy and nerves to explain these rascals that yes, I used a no deposit bonus indeed, but I lost it down to the last cent, and once it is lost I do not owe any wagering, and I made my first deposit, with whom I won after that and so on and so on! Anyway, after a month and 37 e-mails, one of their managers finally agreed with my position and promised to send me the money and to reopen my account. Well, the account was opened in no time, but the money… I suppose they are still having troubles crossing the Panama Channel, I suppose! 125 brand new green dollars looking for a ship to Bulgaria – what a joke!:):):)

So, to summarize I will use some simple rating scores:
Support: 2/10
Software: 9/10
Security: 5/10
Finance: 1/10
Bonuses: 1/10
Terms&Conditions: 1/10
Overall: Avoid this casino! Far away from the minimum standards!
Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!
Winfred. Reviewed on 24.09.18
What I wanted to tell you ladies and gentlemen is a casino that tries to take peoples time and money away after an honest amount of playthrough. This applies even on bonuses too. I came to Sun Palace attracted by the $20 no deposit bonus found on an affiliate website I went through NDF where I was still acquainted by the administrators and moderators within the forum before coming to this wonderful website a year later. Just like any casino administrator they have theirs, they offered new players or existing players (should it applies) a variety of bonuses. They could be Free Spins, No Deposits or match bonuses.

At first what I had experienced at first was good luck having been on Real Series Video Slots to be specific for a certain amount of time to reassure me success in getting a payout! My favourite video slots as expected paid out quite well giving me more than what I bargained for. Most of my bets were small to the bets of $0.50, $0.75, $0.80. This of course depended according to the paylines on the video slots. 20 Paylines, 25 Paylines and even 50 Paylines! Just when I thought everything was super it was not! When my playthrough was done after several hours to a day at most I opened up live chat to only find out the same excuses and trash I would here from a roguish casino.

They have first told me I needed to wager a lot more before I can cash out ( I completed my wagering after checking the cashier page under redeem coupon so I know it was done for sure! ) and on the next attempt of opening chat with a different representative after 10 minutes they told me I wagered on games that were "excluded". And on the third attempt this lady claims I have multiple accounts on Sun Palace. Multiple accounts on Sun Palace!? This is my only account! Do you see where I am going with this? It was always a different excuse from a different operator. I knew from that moment on this is the end of the road to be lucky....at least for this casino anyways. Next thing I know I was logged out of my account thinking it was an error but really it was the casino that refused to give me access. A few moments later I received an email stating my account is closed for the said reasons above. I could say this is just a waste of time because if I made a deposit here in Sun Palace that would have been much more unlucky like a hurricane destroying everything in it's path while sweeping up objects.

For all you RTG fans do not get caught in this hurricane! You will only be going around this time wasting hurricane that is this casino!

A 2 out of 10 for Sun Palace!
June. Reviewed on 02.10.18
Sun Palace Casino is powered by Real Time Gaming software, and also I google a bit about this casino before join ( I usually google about casino in which I will play, this is very helpful, and few times save my money, so I suggest you to do the same thing and take care, in this world a lot of bad casinos, and we gamblers should play in best, if you want safest casinos, you can saw them in top-50 list of casinos here, on AskGamblers.).

Anyway, I found many bad reviews of them, many bad comments from users, and of course I decided to myself that I would not give this casino not a single penny, but they offer me 25$ no deposit coupon, so why not, I just can play for free, and it does not eat my own money. If I win than I can withdraw, usually bad Real Time Gaming casinos pay winnings, but pay them long, but I play with free money, so if I win I can wait few weeks with absolutely no problems.

I started with T-rex slot with my 25$ no deposit bonus, and I was surprised because it pay very well, and soon Ihave 100$ on my balance with bets of 0.5$. After it I decided go to Alladin wishes, but this Asian man did not want to pay me money, and I decided I better play slot which called Achiless, there also was bad run, and when Isaw that Ihave only starting 25$ I just open T-rex again, and this time it just took my money with no time. Anyway Iwas not sad, this is just no deposit in very bad casino, and I just lose their money.

Obviously Inever made any deposits in this casino, and I suggest you the same, better deposit in safe Real Time Gaming casino.
That's all, thank you for reading my review about Sun Palace Casino, now I will give them some marks:
Support: did not test
Withdrawals: did not test
Games selection: B
Bonuses: B
Freida. Reviewed on 04.10.18
Sun palace casino using software that very popular for players from United States of America, you know, this players did not have many choices where to play and Real Time Gaming casinos almost all that they can get in these times. I am personally not very big fan of Real Time Gaming software, most times I just losing playing their slots, but I think probably reason is that I am playing ultra high variance slots and my luck just still did not come to me.

My last session in Sun Palace Casino was with 100% bonus that I get from this casino, and with deposit 25$ I start playing with 50$. I like most times decide to play high variance games, yes, it is true that I preffer high variance, most times you lose money of course playing such games, but for this when you hit something, it is really big and nice hit. I started from Triple twister video slot, it is one of the best Real Time Gaming slot ever, at least for me, feature when this twister comes on other reels it is something really great and I love it to trigger. After around 50 spins with minimum bet which is 0.5 here, I get feature but it was sick feature since I did not hit so needed to me twister in middle reel for 10 free spins, and payout was lost. I was a bit down, so I opened Pay dirt to try cover my luck back, pay dirt also very high variance game, but I like it, because there is 3 different freespins features and all 3 can pay nice money. I played with 0.25$ bets with something like 30$, but high variance mean that you will lost often, and I lost without hitting feature.

I think Sun Palace deserve 7 stars, it is not bad Real Time Gaming casino, and I never heard anything bad about it.
Goldie. Reviewed on 05.10.18
If you have some extra time to spend on line a lot of nerves so you could waste your time on explaining, well voila this casino will be perfect for anyone's who has spare time to wast it on line. When i was reading all the reviews and all the the bad critics about this guys, I was shocked, but the same time laughing. Is it possible for us players to be so naive and deposit somewhere, where they is a huge sign, do not give your money to these guys.

Ok maybe 1 of 1000 players got lucky, got his money, but so far I didn't heard of, well maybe it did but with small complications. When I was searching for some free bonuses, I found this casino with the freebie offering all their players, just to join them and later decide will you deposit or not.

This casino was among the first I found out, because you know how is on the very beginning, you learn from your mistakes. No,no I didn't deposit, but I have played their free chip, even didn't know with whom I am ma dealing with. In that time if anyone told me don't join here, they are bed news, I would probably listen and wouldn't waste my time on them, but that was then and now I know and aware who is who, who should be trusted and who not.

Back then this guys were giving free chip and as I remember I was having difficulties claiming that free chip when on the end I just gave up, why, because of their rude live support, back then I have never met that rude support. Well hope they changed now days, but from all I have read now I really doubt. I have joined this casino, never played there and not sorry for that!
Rashida. Reviewed on 06.10.18
Live blackjack which is my favorite.
Made deposit of 25$ and won 1000$ in return
Now I've barely just started playing with this casino. And as soon as I hit my $1000 mark I asked for a withdrawal to see if I'd get my money. I asked for my withdrawal about 9 days ago and I'm still waiting. They got my documents and everything.

I've contacted support and they said its going to take up to 2 weeks because one of their system was down or something. If this takes more than a month to get to me via bank transfer, I'm leaving this casino.

It's ridiculous and it should not take that long. They make deposit so simple but when it comes to us taking money they want to take their sweet time with it

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