Recommended Casino

Spin Palace

Casino Rank 56
Players from
Spin Palace DETAILS
Website:
Casino rank:
81,2 / 100
Desktop games:
450
Mobile games
150
Minimum deposit:
$20
Software:
Withdrawal methods:
Direct Bank Transfer, Cheque, PayPal, Visa Electron, EZIPay, Visa Debit, Neteller, eChecks, Visa, EcoPayz, Solo, MasterCard, Entropay, Skrill, ClickandBuy, Maestro
Cashout time:
4000 USD per week
  • Pending Time: - 24-48 hours
  • Cheques: - 14-21 days
  • Bank Transfers: - 3-7 days
  • Credit/Debit Cards: - 2-6 days
  • EWallets: - 24-48 hours
Owner:
The Palace Group Casinos
Casino Established:
2001
RTP:
Audited by eCOGRA
License:
Malta Gaming Authority
Restricted countries
Manual flashing:
No
Live chart:
Yes
Support
All Spin Palace details

Most Popular Spin Palace Slots

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Pros

  • The website is accessible in a set of different languages among which are English, Russian, Polish, Spanish, Swedish, German, French, Finnish and at least ten more options to choose;
  • Spin Palace has a solid reputation around the casino market and a long functioning history dated back to 2001 – the year of establishment;
  • Great map of licensing and certification from leading companies like eCOGRA, Malta Gaming Authority, Kahnawake Gambling Commission and BeGambleAware charity company – Spin Palace online casino is regarded one of the most reputable;
  • The casino is powered by Microgaming software developer – a company with certainly a huge directory of casino games of both typical and atypical genres and styles;
  • Spin Palace provides the very best of support services working efficiently 24/7 with lovely, ready-to-solve-problems support agents;
  • Slots’ payout percentages are claimed to reach an average of 97% RTP which is not just great, but theoretically really lucrative;
  • Banking options on offer are in abundance, so every gambler could find a suitable method to deposit or withdraw their funds;
  • Microgaming library is stipulated to support not only real-money regime, but to provide demo-plays for almost each game in the catalogue.

Cons

  • Spin Palace casino has banned the following counties from participation: the US, Denmark, Belgium, Greece, Poland, the UK, Mexico, Bulgaria, Italy, French Guiana, Iran, Spain, Romania, French Polynesia, Turkey, North Korea, US Virgin Islands, French Southern Territories, Malaysia, Hong Kong, Philippines, US Minor Outlying Islands, Singapore, Taiwan, Myanmar, Hungary, Israel, South Africa, US Miscellaneous Pacific Islands;
  • Spin Palace casino bonuses are ‘taxed’ with an appalling wager requirement that usually stands on the level of x50 multiplication – regarding the wager it makes impossible sometimes to play through the bonus and subsequently withdraw it;
  • Recent reports have revealed software malfunction when Live Casino games are being played – some lags may occur with faster running than the client has.

Spin Palace is a great choice even if the title doesn’t sound somewhat trustworthy – the casino possesses the honorable status of online casino veteran with a fine gambling action happening all day and night. This online venue has become quite popular with slot-fan players as the extensive library by Microgaming stipulates a fine selection of casino games on Spin Palace, where slots truly prevail (70% of the library). Whether your platform is a desktop computer or a portable mobile device you will be offered many options to take. Beside gaming process, Spin Palace has a thorough Welcome Bonus literally luring gamblers at least to take a look at, Loyalty rewards with attractive promotions, not time-consuming payout procedures and banking options – the casino does great job in the gambling world.

Back in 2001, more than fifteen years ago, Spin Palace was established, but still this online venue is continuing to grow and develop to correspond to high-tech standards of the era. Now offerings come out of woodwork bursting with prosperities: progressives costing millions of dollars, a huge variety of table games including live dealers shuffling in real-time dimension, Blackjack and Poker tables to try your mathematical ability – Spin Palace has a gaming palace for everyone.

A short history

Online casinos have to follow definite criteria and standards: maintain easy-to access web interface, obtain ample certificates to keep being legal, offer impressive gaming options and grant great support services. The Palace Group, Spin Palace casino’s owner, tried to actualize the mentioned principles in one place – that is a short story of how the casino was established. 2001st year was going forward, loads of venues were dispersing quickly, and that time was remarkable for the group to create an online gambling site as the market had only started expanding further. Spin Palace originates from the very best of intentions, that is why it’s considered so good.

An outstanding reputation has been building into one big point, so that finally Spin Palace could outshine business opponents. eCOGRA seal of approval, Malta Authority certification, Microgaming backing up the variety – it all allowed Spin Palace to take a place in the first row of casinos. Nowadays, Spin Palace casino all players are meticulously served with the best resources in hands possible. Hard times are back, the new prospects await, so Spin Palace will surely continue to deliver the best to the best.

Games

First thing to acknowledge about Spin Palace casino is its well-known variety of slot selection thanks to Microgaming sensible approach to software developing. No matter where a casino is based – gaming options come before all else. From slot machines perspective, offerings are tremendous. Spin Palace casino offers the following slot assortment:

  • Classy and classic slot machines designed specially for old-school generation – three reels, just a couple of lines but lots of excitement about submerging into far-away times. Have a reminiscence of cherry berries, bars and sevens – among the most popular are Sizzling Scorpions, Cash Crazy, Reels Royce, Double Magic – there is always something tasty for every taste.
  • Thematic slot machines having an interesting story behind, so that players would enjoy not only the process of gaming itself, but also witness some great plot, beautifully arranged symbol, adorned with details graphics and excellent music arrangement. Batman, Hellboy, Break Da Bank Again, Big Kahuna, Tomb Raider represent most favored games.
  • Bonus slots with progressive jackpot pools accumulating thousands of dollars every second. This is simply a chance to become extremely rich just by clicking on one button – Diamond Deal, Lucky Charmer or Wheel of Wealth feature bonusing.

And that was just slots section. Spin Palace gaming map includes more variety and options, because the total number of games provided equals more or less to 600 online machines. If 370-400 games are occupied by slots, the rest is about great variety as well. 200+ miscellaneous alternatives wait for a risky gambler including:

  • Live Casino to play card games with real human dealers in a real casino environment where you could participate in games like Poker, different types of roulettes or Blackjack. Professional croupiers deal cards skillfully for everyone to touch Vegas vibes even just for a second. Live setting is streamed to players’ devices, so make sure the Net connection is in a stable state.
  • Table games and Video Poker machines of various sorts – you will find at least forty tables to play Blackjack, Baccarat-Craps-Roulettes tables with different rules and Poker options like quintessential Hold `Em, Jacks or Better, Joker Poker.
  • For those who prefer some outstanding gambling activity scratch card games would bring fun times to your casino experience. Keno, lotteries, Bingo, Dices are offered at Spin Palace to spread out hard gambling labor.

Again, Spin Palace is powered by Microgaming, so don’t ever question quality, excellence of graphics, smooth interface features and admirable soundtracks. More than that, Spin Palace casino new games are constantly being released, that’s why line-up would never bore you to death with its narrow selection. Besides, half of machines are available on mobile device as Microgaming always work with multi-compatibility of their production.

Mobile games

Spin Palace mobile casino is easily accessible from each device possible – everything from a tablet to a smartphone on iOS, Android, Windows Mobile or Blackberry could be used to play favourite games. Mobile features are various, most slots and games are available, though the full package could be seen only through a desktop application. Please, not the Live Casino section doesn’t have optimization for mobile platforms. Also, a bit bothering detail is that there’s no stand-alone application to download on a mobile – you access the website via a device and then download games one by one to your storage.

As for positives, if you’ve been already registered in the system, you don’t need to sign in multitudinous times – all banking options, wagering, gaming, participating in promotions will be available whenever you want it. Gamblers report high quality of mobile slots, good optimization, yet some players with Blackberry platform could experience problems with Spin Palace software. Anyway, Blackjack tables, Video Poker, lots of slots and lotteries are accessible in the mobile library, so definitely check it out.

Software

We all know Microgaming company as one of the highly-recognized software developer supplying casinos with online production of a distinctive quality. The company has been operating for a very long time and started to exist in 1994. Since the establishment, Microgaming has thrived and opened new prospects in the gambling business. Now Microgaming founds the standards for many other developing companies, so being in their maintenance list automatically means the casino has gaming on excellence.

Spin Palace is powered by Microgaming wizards, and all software packages come solely from this developer. Overall, reviewing the quality of the soft, it’s obvious that graphics, soundtracks, animation setting are far away from developing perspectives. To rejoice in the light of perfect gaming, download software products to your desktop or mobile device and see the difference. The software is available in instant-play mode without downloading anything, in download-play when you install programs to devices, and also mobile browsing could be an opportunity of a lifetime.

Speaking of technology aspects, Microgaming software has lots of special characteristics. The company keeps improving the quality of the software, so that their products are written in many different programming languages like Java, HTML5, Flash, Viper, Quickfire, because they utilize more than one approach to creating video machines. Thus, optimization for mobile platforms and overall performance seem to be so great in contrast with others.

Support

Spin Palace support team is as excellent as their gaming variety. Impressive stuff members are able to deal with any problem presented in a very careful and professional way, so support agents are competent and well-trained – they know what they do and where they do it. Working 24/7, support services are available through live-chat messages, emailing or a few hotline numbers (free of charge). Besides, it’s worth mentioning that the services are available in a range of languages and even in Japanese. Contact information is case you need help or answers is reviewed here:

E-mail addresses: [email protected]

[email protected]

[email protected]

Hotline numbers: (866) 720-0095

(877) 710-8016 (Canada)

Betting limits

Unfortunately, no details on betting limitations are published, but basically speaking players should stick to credit value and denomination for slots where bets usually vary from 0.05 to 250 credits depending on how many lines partake to form combinations. Spin Palace casino offers Live Casino, but bets there are above average, so if your bankroll is low consider it carefully before going to the place. As for poker machines and card tables bets as a rule starts at 0.5-1 dollars going up to an average of 150-200 dollars.

Bonuses

New customers are praised in the best traditions of online gambling with some profitable incentives like Welcome Bonus or new-players promotions. Spin Palace does offer an interesting bonus policy not connected with two-three-four first deposits unlike many other casinos. You’re given one year to deposit money to your account, the only requirement is to sustain a keen level of playing. Wagering conditions are more or less playable, so withdrawing is technically plausible.

 

Deposit Reward
1st deposit 100% with up to $250
2nd deposit 25% with up to $300
3rd deposit 50% with up to $450
Requirements:

12 months are the period within which all deposits must be made;

Wagering playthrough is x50 multiplication spreading on the given bonus only;

100% contribution brings slot machines and parlor games.

What’s more, Spin Palace casino customer appreciation begins right when you join and register your account in the system. The casino offers loyalty program in the form of comp points which you can exchange for gaming credits to use them in playing slots games or other games on offer afterwards. Loyalty points also contributes to your position in the VIP Club hierarchy. There are six different levels to be given to gamblers – all you need is to move forward by earning points and leaping through low-tiers to the highest spot. Rewarding set on each level has some beneficial perks like faster withdrawals, exclusive promotion, invitation to lux-events, extra spins and credit bonuses, birthday gifts, and having personal manager to solve personal issues.

Security and fairness

Safety and security occasionally stands in the priority list higher than gaming environment or even banking options. Spin Palace casino does its best to provide secure payments with modern facilities and encryption techniques to prevent meddling with sensitive personal data and credit card details. Basically, every casino ensures banking transactions to be safe, so there’s nothing to worry about.

Commitment to fairness of Spin Palace casino is proven by eCOGRA seal of approval that is plainly speaking a certificate which obliges casinos to maintain good RTP values. Technically speaking, this seal puts all machines on a careful check and testing operations, outcomes are generated by RNG and then audit reports are published online, so may look over them personally. Every monthly review could be seen at eCOGRA official website.

Licences and certificates

Spin Palace obtains the following list of certification and licensing:

  • MGA (Malta Gaming Authority) certificate of approval showing that all players’ complaints are always managed not in the favour of the casino;
  • Kahnawake Gaming Commission certificate that is an official gambling regulator managing quality of services, issuing certificates and conducts monitoring activity;
  • eCOGRA certification to supervise online machines and their mechanics to be transparent and fair to play.

Depositing and withdrawing

Spin Palace provides players with a large range of methods to deposit or withdraw funds from their account most of which are pretty common, so credit card holders can relax, because most convenient schemes are applied to enable easy-and-safe transaction from players to the casino. Please review the following table of banking options to make sure Spin Palace can handle your money properly:

Banking method Depositing (instant) Withdrawing Time period for withdrawing
Credit/debit card – VISA, MasterCard, Visa Electron Allowed Allowed 2 – 6 days plus pending of one or two days
iDebit bank transfer Allowed Allowed 2 – 7 days plus pending of one or two days
Trustly bank transfer Allowed No No
Skrill e-Wallet Allowed Allowed 1 – 2 days plus pending of one day
Neteller e-Wallet Allowed Allowed 1 – 2 days plus pending of one day

How to start playing

Nothing extraordinary to start playing at Spin Palace casino, you just need to follow these steps to proceed to gambling straightforward:

  1. Create an account providing all required information – just fill in boxes and write in personal details (recommended to undergo personal authentication process to enable withdrawing).
  2. Then choose a platform to play from – it can be a desktop or a mobile device – download software package, install applications and make sure games work correctly by, for example, demo-gaming.
  3. After all prelude steps taken, make your first deposit with the most suitable banking option and wait until your tranche arrives.

Conclusion

All in all, Spin Palace casino appears to be perfectly fine for a proper gaming session because of a great selection of video games and card tables, caring support services and secure online platform creating safe gaming environment. You’ll find lots of entertainment options and can definitely spend time fabulously. Spin Palace has good reports, positive reviews and overall is recommended to play in.

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Spin Palace Reviews by Players

Hilma. Reviewed on 05.07.18
I am quite surprised to see Spin Palace on the rogue list. Personally I have not had a single issue at all with withdrawing and over the 3-4 months I have played here all my withdrawals (in total more than 10 times) have come within a 3-5 days period (48 hrs after the reverse withdrawal period ends + another 1-2 days) all straight to my bank account minus the $5 wire transfer fee (personally cheaper for me than at 32red, the other place I play at).

So heres my experience at Spin Palace, in somewhat detail -

Anyway I started playing online casino's about 3-4 months ago without knowing anything. I cannot remember why but I chose Spin Palace after reading a list of online casinos and after creating an account and installing the software from their website I thought this must be a joke after seeing the outdated graphics of online casino games lol. So I did not deposit and just forgot about it and online casinos altogether.

A few days later I received a call from someone who had an overseas accent asking me why not deposit and he will give me some bonus or something along those lines. I told him I was just curious and not really interested but he gave me a bonus anyway (confirmation of a 100% deposit bonus via e-mail). Turns out everyone gets this anyway by depositing so I guess his job was to make me feel special even though he never mentioned anything like wagering requirements hehe.

Fast forward to another 1-2 days when I have some free time at night, I saw the e-mail with the bonus and thought what the heck and deposited $20. I had no idea what wagering requirements was or that I had to play like 30x to clear the bonus at under 30% each bet of my deposit. Luckily for me I started playing multiplayer roulette and doubled from $40 to $80.

At this point I tried to withdraw and then was shocked to realize that I had to clear it by wagering more. Having never played anything at a casino besides roulette before I had a look around the slots (as 100% of slots go towards the wager) and decided to play froot loot (3 reel slots, was easy enough to understand). At $3 a spin I got lucky and hit 2 bars x 3 ($270) + watermelon x 3 ($90) within my first 20-30 spins. My total was now at about $400 or so.

So after reading the terms more closely and finding out that the max I can withdraw is x6 my initial deposit ($120) I decided what the heck just play till I eventually drop to $120 and then try and withdraw. Not surprisingly this happened relatively fast on froot loot at $3 a spin and I was actually happy that my balance went from $400 to $120 which cleared my wagering requirements too.

I then put in a request to withdraw and entered all my banking details. After this I read around spin palace and realized that they did not quite have the greatest reputation so I was kind of hesitant I would see my $120 but my expectation was that I kind of had alot of fun for $20 so it was not a huge loss if I did not get paid.

To my surprise I got $115 in my bank in about 4-5 days after withdrawing. I kept half of it and decided to gamble the rest again at Spin Palace. I would end up with something like $200 profit after being up and down and withdrew it - no issues at all.

All in all spin palace started my experience in online casinos. For the months of July-October I would only exclusively gamble here. I had great wins the first few months (one time on a deposit of $20 I managed to get to $1000 playing just froot loot + multiplayer roulette however it went back down to $500 after a long run of losts). I only played froot loot and multiplayer roulette during the first few months because I was having great luck on them and did not want to change.

I have now moved onto 32red primarily because the last few weeks at spin palace I have not had great luck and overall I am about down $200 there - which I consider fortunate over a 3-4 months period.

Still I come back here from time to time to make small deposits. I have never had an issue at all with withdrawing (I am from Australia). I have never even been asked for verification ID (which I did at 32red) although I have never withdrew more than $500 at a single time. Maybe I am fortunate but I consider this casino safe to play at and would recommend it to Australians at least.
Mitsuko. Reviewed on 24.09.18
I have played at spin palace loads of times...and to be honest I thought I had already made a review I am surprised that I haven’t already because this is a great place to play. I didn’t get off to a good start to be honest as I was promised free spins as part of my sign up but didn’t get them...but as ever live help were more than willing to assist with my problem and I was credited 20 free spins on gold factory.

Now this is not a slot machine I would normally recommend, andI was disappointed when I realized my free spins were set to 1 active payline at 0.01p. Lol. Pointless really, and surprising for a casino such as Spin Palace to offer such a feeble promotion, but my own fault for just assuming all the payline would be active. I won a grand total of 0.04p out of my free spins...well at least i didn't have to worry about a big wagering amount lol. Anyway this was it for my 'Not a great start' I just mentioned. From here on I loved it. With such a massive range of slots to choose from you cant go wrong, there is so many I could recommend, and for anyone who has read any of my reviews for micro gaming casinos you will know my favorites are slots like Crocodoplis and Immortal Romance, but before depositing here I had been reading up about slots to try and maximize my chances if winning. This is where I came across a slot called 'Adventure Palace'. This is only a 9 line slot with a minimum bet per line of 0.01p, I used to think any 9 line slot was a waste of time because if you are just betting 9p a spin your not going to be winning the bug bucks..How wrong was I? I started off just placing the minimum bet, if you get 3 free spins symbols you get 15 free spins with a times 3 multiplier, before I knew it I was in profit by £20+ then I had four monkey symbols with a wild on a payline and won £15.50!! for 9p a spin you cant go wrong. I highly recommend giving this slot a go, if you have never played it before then just to let you know I believe it is called a 'High Variant' slot which from my understanding means you may do lots of spins and win nothing but when your win does come in it will be worth it.

Anyway my luck just kept rolling here at Spin Palace, I didn’t get to make a withdrawal when I was at my peak with my balance as I hadn’t met the wagering requirements, but as soon as I did I had a nice £115 in my account. I made a withdrawal of £90 and left the rest to play. They didn’t ask me fir any documents and the money was in my account and 4 days later, which would have been sooner but I done the withdrawal over the weekend.

This casino is very trustworthy, as are the majority of Micro Gaming casinos, but for now, for me, I would definitely rate Spin Palace in my top 10 Micro Gaming of all time. I just hope its stays true to its word.
Caroll. Reviewed on 02.10.18
Spin Palace Casino is another online casino which is offered on the market, and that gives great bonuses on first deposit into the account. This casino fosters a more traditional image, but offers absolutely all possibilities as well as other leading competitors in the market. If you register at Spin Palace Casino, you are able to take up to 1000 € deposit bonus. The headquarters of this casino is like most others in Malta, and it is a casino that is very safe, and is one of the leading online casinos. After you register, you need to download the application to play certain games, and some smaller programs such as Adobe Flash Player. Although this is an extra step, it will essentially facilitate playing, and contribute to maximum enjoyment.

One of the best slots that have played in the Spin Palace is Thunderstruck II. On the Hitman slot, had in one day over 50 €, which I immediately paid to Neteller. Hitman slot until then I did not play a couple of months, but the decision to come back, showed me an excellent move. In addition to these two slots, play Avalon II, Sun Tide, Bridemaids, Big Kahuna, Mega Moolah and Hot Ink. There are games in which to play 10 spins, but when I counted all it would take me two pages of A4 format. In recent months I apply the strategy to play 10 spins on a lot of slots, if the loss in those 10 spins exceed 50% stake, I quit immediately. Microgaming is proud to Spin Palace, I am proud to Spin Palace, because I have the honor to be their loyal player, a couple of years in a row.

Besides the great deposit bonus, Spin Palace Casino gives great attention to the loyalty of its users, but also has a highly developed system of collection points for loyal players. Based on these points players generate various benefits, such as bonuses, promotions, free slots and more. Also, in case you have any problems, you will find the customer service that is available 24 hours. If you like casino games then by all means open an account at Spin Palace Casino, as currently offer one of the best bonuses on the market, and if you will be a loyal user, benefits will be even greater. I as an experienced user, I can guarantee that your money with them is completely safe. Time to Spin Palace, now or never!
This casino is not one I would recommend. Withdrawals stay pending in your account for a ridiculous time and take too long to reach your account, you must spend thousands before you get a win over $500, if your lucky. Support team are rude, and this casino give nothing in return to their players, no matter the thousands you may deposit.
Roseline. Reviewed on 03.10.18
Spin Palace is a decent Microgaming software powered casino. I believe that for some time they were blacklisted on AskGamblers, at least as far as I remember. I became a member there a few months ago when they were offering free spins for new players, I registered and I was told that there were no such promo or that I have signed up with the wrong affiliate, I don't remember. At that time Spin Palace was on blacklist here so I was afraid to deposit there. I never deposit at casinos that are on blacklist at AskGamblers, it is a very important criteria for me.

For a long time they were sending me text messages and countless emails with 100% and 200% match bonus offers.About two weeks ago I finally surrendered and deposited 20€ and received match bonus for it. I had 40€ balance and had to wager 1000€. Well that was high wagering for only 20€ bonus. 50 x bonus wagering is too much.

I already had their download version installed so I played on it. I decided to try to get some big win in Game of Thrones. I chose the 15 line version and started to play on 15 cent bets for the first hundred spins. I had some five of a kind winnings but no signs of free spins. My balance had gone down for few euros, so I decided to double my bets. Within the next hundred spins also no free spins appeared, but at least once I had a combination of wilds that paid 70 x bet size win. Finally, after I had made more than 200 spins, I received free spins round. I chose to play Lannister spins and won 5.60€. I kept playing hoping for another free spins with bigger winnings but when it didn't happen within the next 200 spins, I gave up.

My balance was down to 13€ and I decided to use them on Lucky Leprechauns slot. I played with minimum bets of 20 cents per spin. I managed to make 120 spins with this balance. I had a few small winnings and the biggest one was 20 x bet size because of the wilds. Of course my balance got lost.

Overall I think Spin Palace casino is a decent place to play. It's good that they are no longer blacklisted here, that means they have improved them. But I still see few complaints about them which is not that pleasant. I think they can be trusted but there is nothing special about them why I should recommend them.
Never take bonuses what include free spins and deposit match. I played my match bonus first and cleared balance to 0e . Then played free spins and I had to wager previous bonus + free spins winnings. That cost me approx 1000e.
Sharla. Reviewed on 05.10.18
Immediately upon entering the Spin Palace Casino lobby, will welcome you with a pleasant blue environment and simple layout that makes a refreshing change from the radiant flashing graphics that usually adorns the most casinos. Another impressive feature of the range of games that are on offer for Croatian players. There are over 250 games to choose from, including several variations of slots, video poker, blackjack, roulette, craps and baccarat. Many of my favorite games to play everyday bind specifically to Spin Palace.

There is much more available and progressive jackpots. Spin Palace is known for its generous promotions which is hard to beat (especially welcome bonus), which all players should take advantage of to improve your balance and extend your gaming session. You can really be paralyzed choice when you are wondering what exactly play at Spin Palace. I made deposits mainly via Skrill account that I regularly use for casinos in this group, although sometimes choose and Neteller as the primary means of payment. Up to you to decide what and how and all the rest will come by itself.

As we mentioned, Spin Palace offers one of the largest range of online casino games that you can find, and that includes 30 different blackjack's, five types of roulette, over 100 slot games (3 reel, 5 reel bonus slots and slots with special deals), craps, baccarat and tens of video pokers games. Spin Palace also offers a casino with real casino-dealing with roulette, blackjack and baccarat. Spin Palace offers players from Serbia, a number of reliable and secure banking options including major credit cards, internet wallets, credit cards and pre-internet banking.

24/7 customer support is available via e-mail and live chat, and my experience with them too, but positive. It is enough to make a request for assistance, and they are there to serve you. The biggest advantage is the quick payment because the money received within 24 hours. The biggest problem is to win a sum, while the payment is not problem, especially when we talk about the Spin Palace. Of course, this is not the case with all operators, because some is not enough when they send 10 documents, they are solved if you close the account, they will find a way for it. Excellent casino, where I was a regular customer for a couple of years.
Chad. Reviewed on 06.10.18
This casino was founded in 2001 and runs on the Microgaming software. I think that some time ago Spin Palace was on the black list of casinos here at AskGamblers. I am glad that now is not on this list and that is rated with a good average grade.

Although so far I've never had a withdrawal here, I think this is safe casino because has eCogra certificate. Not only that I never had a withdrawal here but also I never had a deposit at Spin Palace.

The last time I played here was when I got 15 free spins by the casino on Gold Factory game. I was a bit disappointed when I noticed that these free spins are on only 30 pay-lines of the 50 that Gold Factory has. But, I came to the bonus round where I won 4.5 euros and the total of these 15 free spins I cashed 06.06 euros bonus money.

I contacted live chat support to ask for the wagering requirements. The wagering requirements for this free spins bonus were 30 x the bonus, in other words around 180 euros. I was a little surprised by that fact. Surprised because the wagering requirements for the deposit bonus at this casino are 50 x bonus. It is somewhat unusual that they be lower for the no deposit bonus. I even succeeded to fulfill all the wagering requirements and to have 76 euros in balance, thanks to some decent wins first to Kathmandu and then on the Twister and at the end on the Elementals slot game. But the greed overcomes the mind and soon after a short time, I lost all this money on just one slot game called Cashanova. I felt really stupid and I was mad at myself because I could withdraw 76 euros but instead of that I have not withdrawn anything.

I believe that the Spin Palace is a safe casino and for him I give 7 out of possible 10 stars.
Never any decent money for a payout. And with decent I mean 1000 euro and above. I deposited about +/- 7000. Very bad payout on slot games.
Violet. Reviewed on 07.10.18
Spin Palace is an classic microgaming casino.I does not offer anything new when it comes to this platform the only thing that separates Spin Palace from other microgaming casinos at least for me is very poor games payout on the slot games and a horrible support to costumers.

At sign up i decided to deposit a little money in my account and see how will my luck serve me but the limit was set to twenty euros for the minimum deposit and withdrawal and i did not had that amount in my e wallet so i had to wait some time before making my first deposit. After i got my hand on some money i made ma first deposit and from the very big choice of video slots i selected Crocodopolis video slot.That slot was quite rewarding for me in the past so it was my first choice again in Spin Palace.

I started of with low bets so i can try and build my balance but i could not hit anything here.no matter where i put sliding wild the slot simply refused to pay anything.After a while my balance was melting quickly and did not wanted to switch slots because i thought i will eventually get some wild hits or bonus rounds but that did not happen.With just few euros in ma account i switched to Dark knight slot but it was too late for me and this slot only finished me off.I have spoken to their support in two occasions and in both times it was like talking to myself because it took them for ever to respond to my questions.

To make things worst one of the operators when i asked him something answered with his question "is there anything else i can help you with?"I sad no and that made me to uninstall this casino from my computer it was just not worth it.My grade for Spin Palace is 6/10 i would not recommend it there is much better microgaming casinos out there.
Coy. Reviewed on 10.10.18
I don't like anything about this casino it is misleading and has unrealistic expectations of its customers
AVOID AT ALL COSTS !! I have been a member of Spin Palace for a few years now about 3.5.

After a long time ofconsistently playing solely at spin palace and depositing $ $83,260AU from January to May 2015 I finally become a Vip and received my own Vip manager with my own private email address directly to him. Due to an issue I had with an ex partner at the time who was trying to take all I had when we split she contacted my bank pretending to be me stole my bank card and had them chargeback all my deposits to spin palace for a 4month period of 2015. A little over $32,000AU in the hope she would get away with it.

During a period of a month to 6 weeks I wasn't playing at all as I was away working and after some time spin palace received all the money back. I then logged on to my account to play and to my absolute disgust had been dropped from my Vip status of Prive to entry level blue.

So my advise in regard to spin palace is they have the absolute worst loyalty system in the business and I would highly recommend not signing up with them at all if you are considering playing online in the hope togain Vip status.

As this casino will send you "BANKRUPT" before you event get close. An example of how poor their loyalty tier system is:

On a Thursday I became gold status. By Saturday morning I had personally deposited multiple times totalling $1850. Wagering in access of god knows what, ( At one point I had it up too $11,687au) I am now only at 71% Gold Status with 687 loyalty points. The min to redeem is 1000 (about $14.50) Pathetic. So given the ever increasing market of online casinos go anywhere but Spin Palace

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