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Grosvenor Casino

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Pros

  • Grosvenor Casino offers over 350 games from the best game producers;
  • Officially certified by GamCare;
  • Generous bonuses for new members;
  • The platform is available on all portable platforms;
  • The casino holds official licenses issued by Alderney and the UK Gambling Commissions;
  • Grosvenor Casino support team is available at any time of day;
  • The website uses advanced SSL encryption;
  • Decent payout speed.

Cons

  • Only available in English;
  • Has a withdrawal limit.

Looking for a reliable platform for online gambling? Grosvenor Casino is a good option. It is a long-running website that was launched in 2007 and remains popular to this day. Hundreds of users from all over the world visit it on the daily bases because of its good game collection and quick payouts. The platform has a dual license from the UK and Alderney Gambling Commissions, which makes it legit in most countries of Europe. Decent library, round the clock customer support, and short pending periods — if all these things are true, then Grosvenor Casino is a great website for gamblers. We cannot blindly believe user reports — that is why we checked every important detail of the platform ourselves and made this review. On this page, you will find everything you need to know about Governor Casino!

A short history of Grosvenor Casino

Grosvenor Casino was launched in 2007 by Rank Group. This is an experienced gambling company, based in the United Kingdom. From 1999, it also owned Blue Square Casino, but it was closed a couple of years ago. Nowadays, Rank Group focuses all its forces on the development of Grosvenor Casino. Given the positive user score of both websites operated by this company, we think that you can trust it.

Hundreds of gamblers from different countries visit Grosvenor Casino every day. It holds a license issued by the governments of the United Kingdom and Alderney. Therefore, the casino is completely legit on the territory of the most European countries. Unfortunately, residents of regions where online casinos are prohibited by laws will not be able to make an account at Grosvenor Casino. We recommend you to check whether people from your country are allowed to play on this platform. You can find the list of restricted regions in the “Terms & Conditions” section of the website.

Despite international availability, Governor Casino is only available in English. There are no other translations.

Game collection of Grosvenor Casino casino

Grosvenor Casino is powered by Playtech, NetEnt, Boss Media, and many more software providers. In general, the platform is partnered with 20 high-quality game developers, which is a huge number! We will discuss them later in this review, but now let us talk about the game library.

The entire collection of Grosvenor Casino includes over 350 video games, live casino rooms, and, of course, slot machines. Each option has been checked for fairness — rest assured that you have a real chance to win at this platform. Considering the size of the library, there is no doubt that you can choose a suitable game at Grosvenor Casino!

Let us take a closer look at gaming options presented on the website. All games can be browsed through the following categories:

  • Live Casino;
  • Slots & Games;
  • Jackpots;
  • Table & Card.

Every category is divided into subcategories for easier browsing. We have made a short review of them for those who want to learn more about Grosvenor Casino’s game library:

  • The “Live Casino” category contains live rooms where you can play Roulette, Blackjack, Hold’em, Baccarat, Caribbean Stud Poker, and other games. Real croupiers operate all rooms in these subcategories. We liked playing with them: all the dealers we faced were polite, professional, and good looking.
  • The “Slots & Games” category offers all kinds of slots. Choose the “All Slots” subcategory to see all the available options at once. The “Featured” section includes 28 games chosen by the casino’s administration. The “New” section displays slot machines, recently added to the collection of Governor Casino. Finally, the “Top 20” subcategory features the most popular slots at the platform.
  • The “Jackpots” category offers video games and slot machines with progressive jackpots. Choose the “Daily Jackpots” subcategory to browse games where jackpots are refreshed every day. The “Jackpot King” section offers a series of slots with jackpots from Blueprint Gaming. The “Jackpots at Grosvenor” subcategory includes exclusives games from Grosvenor Casino with huge prizes. If you want to browse all jackpot games at once, choose the “All Jackpots” subcategory.
  • The “Table & Card” category includes traditional table games. Choose the “Blackjack” subcategory to see the list of blackjack variations. The “Roulette Games” subcategory offers six types of roulettes (this number includes both live casino rooms hosted by real croupiers and their virtual counterparts). The “Baccarat” subcategory includes only two games: Live Baccarat and Live Baccarat Super 6. The “Video Poker” subcategory consists of six virtual poker games and one live casino room called Live 3 Card Poker.

Grosvenor Casino allows any registered user to launch slot machines or virtual games in the practice mode. Unfortunately, you will have to sign up in order to try games, which is very inconvenient.

Mobile games at Grosvenor Casino casino

Smartphones and tablets are used for gambling by millions of people from all over the world. That is why many online casinos offer portable versions. Grosvenor Casino is among them: it has a well-optimized web-version for mobile devices. It is available on all existing operating systems. You should not experience any troubles regardless of the chosen platform.

Using the Grosvenor Casino Mobile Casino, you can open an account, enjoy any games, deposit money, receive bonuses, and make withdrawals. Perform any of these operations right in the web-browser of a portable device with iOS, Blackberry, Android, or Windows Phone without any additional applications!

The mobile version of Grosvenor Casino offers everything that you can do on the desktop. Every game from the library can be launched on smartphones and tablets without any limitations. They look and feel just like their desktop counterparts thanks to the automatic adjustment according to the screen size of your device. Enjoy the best Grosvenor Casino gaming experience on all platforms!

At the time we are writing this review, the platform does not have any downloadable applications. However, its web-version is very smooth and does not require a powerful device, so you should not face any problems with it.

Software providers at Grosvenor Casino

The quality of software developers is a very important aspect of every gambling website. Fortunately, Grosvenor Casino is powered by Playtech, NetEnt, IGT, and a bunch of other great game providers. Overall, twenty developers are presented at this platform, which is a very impressive number. Here are some of the most popular companies:

  • Playtech;
  • NetEnt;
  • Electracade;
  • NextGen Gaming;
  • Realistic Games;
  • IGT;
  • Blueprint Gaming;
  • Endemol Games;
  • Barcrest Games;
  • Core Gaming.

This is not even the full list — there are 10 more providers! As you can see, Grosvenor Casino offers games from the best game producers on the market. All the slot machines, video games, and live casino rooms at the website have great graphics and high-quality sound design. There are so many games that it may take you weeks try them all!

Every title available at Grosvenor Casino has been checked for fairness by unbiased audit organizations. According to the “Terms and Condition” section of the platform, its uses a certified random number generator, which complies with all existing standards of casino fair play.

In order to launch a game, you will have to install the latest Flash Player plugin for the chosen web-browser. If you have already done it, you may need to update it. If needed, the browser will do that you automatically — you would only need to follow the on-screen instructions.

Customer support at Grosvenor Casino casino

Grosvenor Casino support team is accessible at any time of day without any limitations. We wanted to check it for this review, so our team used various communication methods to contact support managers. Here is the list of available options:

  • Live chat;
  • International telephone;
  • Electronic mail.

We liked dealing with the customer support agents at this platform. The response time was pretty good: on average, our questions were answered within seven minutes. If you want to get help as soon as possible, you should use the live chat — it is the fastest way to receive an answer.

Maximum and minimum allowed bets at Grosvenor Casino

The platform offers various betting limits depending on the type of game and developer. There are many flexible games, which have flexible stakes suitable for both low rollers and high rollers. The minimum bet is usually 10 cents, while the maximum varies from 100 to 500 dollars.

Unfortunately, there is no way to see the limits at Grosvenor Casino until you open any specific game. It is not a big problem, but some player may find it annoying. Remember that you can always close the game without placing any stakes if its betting limits would not suit you.

Grosvenor Casino bonuses for new and regular members

All new users of Grosvenor Casino are able to participate in various promo programs. Check the corresponding section of the website to see all the available options. Here are some of the most generous offers in our opinion:

  • 20 GBP for the registration;
  • Bet 10 GBP to get 50 GBP in free bets (a great option for low rollers);
  • 100% match bonus on the first deposit (up to 20 GBP).

These bonuses are not the best on the market, but they are still useful (especially for low rollers).

Security and fairness of Grosvenor Casino

There are no problems with confidentiality at Grosvenor Casino. Being a modern online casino, it uses the best protection possible — an advanced 128-bit encryption. It ensures that the personal information of users will not get into the hands of hackers. Thanks to the SSL technology, the confidentiality of Grosvenor Casino casino’s members is on the highest level. Rest assured that all your sensitive data is completely safe!

As to the fairness of Grosvenor Casino, there is also not a single problem. As we have already said, every title from the game collection is made by reliable developers and has been tested for fairness. Games are certified by unbiased audits and use the standard random number generator.

Licenses and certificates of Grosvenor Casino casino

Grosvenor Casino holds a dual license issued by the governments of the UK and Alderney. It makes the casino completely legit in many regions across the globe. However, residents of Turkey, Spain, China, United States, Italy, and some other countries will not be able to play at Grosvenor Casino.

More information about the licenses and additional certificates to some groups of games can be found in the footer of the website and in its “Terms and Conditions” section.

Depositing and withdrawing at Grosvenor Casino

You can use many electronic wallets and credit card operators at Grosvenor Casino. Here is the list of some of the available banking options:

  • Bank Wire Transfer;
  • MasterCard;
  • PayPal;
  • Solo;
  • Switch;
  • Ukash;
  • Visa.

Almost all depositing methods can be used for withdrawals, which is very convenient. The minimum amount in both cases is 20 dollars. To see the complete information regarding banking options, sign in and try to try to deposit or withdraw money from your personal profile at Grosvenor Casino.

To make this review more useful, we tested some of the most popular payment methods. The result was satisfying: on average, we only waited for 48 hours before receiving the winnings. Unfortunately, the website has a limit of 10 000 dollars per withdrawal, but it is not a huge problem. Given the above, we can recommend Grosvenor to all gamblers who play for real money.

How to register and start playing at Grosvenor Casino

In order to register at this website, you need to be 18 or older. If your country is not in the list of restricted regions, click the rightmost “Join” button at the top side of the website and enter the following information about yourself:

  • Full name;
  • Gender;
  • E-mail address;
  • Country of residence;
  • Date of birth;
  • Preferred username and password;
  • Security question and answer;
  • Mobile number.

You will get the access to all website features as soon as you confirm your identity and sign in.

Conclusion on Grosvenor Casino online casino

We liked almost everything about Grosvenor Casino. It offers a very good game collection, round the clock customer support, quick payout speed, and a bunch of popular payment methods that can be used worldwide. Unfortunately, it is unavailable in many countries despite the dual license. If this gambling platform supports your region, we definitely recommend you to try it!

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Grosvenor Casino Reviews by Players

Alisia. Reviewed on 07.07.18
I was out in London, Piccadilly one night and me and a few friends decided to go to Grosvenor Casino, not to gamble but to drink and have a meal as they have a nice restaurant there.

Anyway, after I had finished eating I went downstairs to the tables and started playing some live roulette. I never realized they had an online gaming website and after a short conversation with one of the regulars at the Casino they informed me that I could obtain a free Voucher from the Counter to use at their site. I received an online gift code for spending over £20 on food and drink, the next morning I Registered. Inserted the Gift Code for £10 and started playing slots.

They have a top selection of IGT software games and I think I found the best out of the lot when I loaded up a slot game called Grand Casino, it consists of 20 lines and 2 features. I hit both features several times, the first feature is where you must hit 3 scattered Dice on the center reels, this pays out free spins, the second is where you must get 3 or more scattered roulette wheels for a high multiplier win. I had my balance on £80 and was yet to make a deposit. Seems I didn't need to and decided to cash out the £80. I received the money without fuss 3 days later and then made a first deposit of £20 in order to claim their 100% first deposit bonus. You must wager your deposit 5 times over in order to get the bonus, this is also added after a maximum of 24 hours.

The money I deposited was swallowed whole within minutes, one of the quickest deposits I have lost online and didn't even manage to wager the deposit 5 times, I wasn't prepared to make another deposit as the machines where clearly out to get me.
But overall I made £60 profit from nothing and their online casino is very well presented, safe and secure. If you are planning on going to the casino in person make sure you get your voucher code to use online if your a new customer. :)

They also have many promotions during the Christmas period, now's the time to start winning.
Deborah. Reviewed on 26.09.18
Grosvenor is a name I know more for their excellent land based casinos than their on-line offering, but I do still like to play here on occasion - usually a snap response to receiving yet another free bonus, something they haven't been doing as much of recently but when I do pick up a free voucher code from them it almost always comes with just 1x wagering, meaning there's absolutely no reason not to take them up on the offer. It almost seems rude not to make a deposit if I lose the free £5 or £10 quickly!

If you are a member of a local Grosvenor Casino then you can currently claim a huge £40 new player bonus with a very low wagering requirement. That's double the £20 I got back when I joined, and definitely worth making the effort to sign up for!

I always appreciate the IGT table games when I play at this casino as they are quite hard to find in my experience. In particular the lucky streak blackjack is often very kind to me as is the video poker, although I'd like to see a few more machines - there's no Double Double Bonus for example, and many of the machines they do have lack a double up option sadly. The biggest number of slots also come from IGT but the majority of the popular Microgaming and WMS games are also offered as well.

Grosvenor is part of the huge Rank group, so there's no danger of not getting paid here. Withdrawals to e-wallets are very fast, so you can assume that card withdrawals will be amongst the quickest around as well.

I don't think this casino gets the respect they deserve all things considered, it is a shame their best welcome offers are reserved for existing members but I also understand the need to keep their primary business relevant as they tackle the on-line sector.
Adah. Reviewed on 03.10.18
Grosvenor casinos is probably a completely unknown quantity to everyone unless you live near one of the seaside towns like Brighton where they have casinos.Its the same company that runs Meccas Bingos that are all over the country and they generally quite secure.

They offer fairly decent bonuses for the small gambler. I understand they also give you extra if you sign up to their club cards at their casinos, but I am not a member. However the do give you a decent deposit bonus that needs only a 5x play through which is the lowest I've seen. You only get 20 GBP but its a start.

You do not get as many games as other casinos. It seems to be a mix of Playtech and other slots thrown in. You get a live casino, the normal Playtech table and card games with a few games like monopoly thrown in. Whats really nice about the games is that you can play with a 1p stake - yep just 1p, so you can really drill your tactics and test out the casino.

I actually found the casino quite fair in paying out. The roulette wheel was where I made most of my money, but I spent most of my time playing the slots which are not too bad. They don't have the 50 slot mega games, but who needs them.

If you are looking for a decent casino with small stake sizes and fair payouts then they are a reasonable choice. They also pay through debit card reasonably quickly. They are also supposed to pay through Netteller same day but I didn't get the chance. I would rate this 8/10 overall, I would rate it higher if they had bigger jackpots on show.
Eartha. Reviewed on 05.10.18
Grosvenor are a huge land based casino brand in the U.K and are obviously taking steps to try and be one of the leading online casino brands. Plenty of deposit and withdrawal options are available, including e-wallets and paysafecard; withdrawals are processed quickly too.

You earn 'Play Points' for every time you play online or in a land based casino, you can link your casino card to your online account to earn play points both online and at the land based casino on one account.

The live casino here is excellent, if I want to play live casino I wouldn't play anywhere else. In regard to slots, there is a very good selection and seem to have steady servers. Grosvenor have also recently moved into the sports betting market, everything seems fine; however still in the early stages and design of this part of the website could do with some work.

Usually, there are regularly updated promotions and every time I have contacted Grosvenor via email and telephone I have received quick and efficient responses.
The rate at which you collect Play Ponits is very slow, for quite a lot of wagering I do feel other websites offer better loyalty schemes; saying this though, all play points are wager free and withdrawable when redeemed.

The website design could do with a bit of a overhaul, it doesn't seem to flow nicely and isn't the most attractive.

The poker client is awful, if you play the cash games on Grosvenor Poker it feels downright painful. They have a very limited selection of games and few players mostly consisting of regular sharks waiting for unsuspecting newbies to take part.
June. Reviewed on 06.10.18
1. They now have the reverse withdrawal option - this is really bad for problem gamblers.

2. Their promotions appear very good value but they very rarely publish a winners list, leading me to doubt that players are paid accordingly - how do we know who has won 1st or 2nd place?

3. They use software from "realistic games", notably blackjack and Blackjack perfect pairs. Just see casinomeister for more details on previous issues with this software.

4. This one is more personal and may just be bad luck - after approximately 40000 spins on Cleopatra plus, only 1 semi big hit. Never seen 5 Cleopatras in a row. Had approximately 12000 followers for anyone who knows this game. May just be variance though.
Marion. Reviewed on 07.10.18
Payouts used to be fast and customer service is friendly.
The website has been having problems all week! Games slow to load and then they appear in a very very small box so you cannot see what you are wagering, what you are winning or what you actual balance is! They don't seem to be playing very well either. Why would you take money from customers knowing full well that the website has problems?

Asked customer services and they showed no empathy, just told me they are aware of the problem and hope to have it rectified soon! Not good enough Grosvenor - clients should be made aware of the problems before they deposit!
Herman. Reviewed on 07.10.18
Decent range of old fashioned traditional slots, UK based customer service, reassurance they are apart of a large bingo/casino group.
Made so many deposits and not a single win, range of games are pretty old hat now, site had many technical problems especially when using a Mac device, registered via Quidco which offered £10 cashback for signing up lost around £700 on Grosvenor Casino yet they had the cheek to decline my £10 cashback on Quidco even though I followed all the terms and conditions so for that reason I immediately closed my Grosvenor and Mecca Bingo accounts so due to their dishonesty and lies they've lost thousands from me so enjoy ya £10!
Kera. Reviewed on 10.10.18
I love playing at Grosvenor. I'm only a small time player mostly slots but there are plenty of slot games available as-well as roulette/video pokers etc.

Grosvenor may not offer tonnes of bonuses but the big plus side is you don't have to send documents and wait days for them to accept them or be told the documents are not sufficient etc (delaying tactics hoping you reverse your winnings), in fact there is no reverse option - if you win you cash out and its always back on my card in 48 hours. Very trustworthy casino with fast no nonsense payments back to you should you win.

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