Recommended Casino

Captain Cooks

Casino Rank 50
Players from

Multiple channels of support
A selection of 500+ games

Captain Cooks DETAILS
Withdrawal methods:
Skrill, MasterCard, Direct Bank Transfer, Postepay, PayPal, eChecks, Kalibra Card, EcoPayz, Visa Electron, Neteller, Visa, Entropay, Maestro
Cashout time:
4000 EUR per week
  • Pending Time: - 48 hours
  • EWallets: - 2 hours
  • Credit/Debit Cards: - 3-5 days
  • Bank Transfers: - 5 days
  • Cheques: - 10-21 days
Owner:
Technology Services Trading Ltd
Casino Established:
2003
RTP:
Audited by eCOGRA
License:
UK Gambling Commission, Kahnawake Gaming Commission, Danish Gambling Authority, Malta Gaming Authority
Restricted countries
Languages:
Manual flashing:
No
Live chart:
Yes
Support
  • E-mail: Support: [email protected]
  • Phone: Canada Toll Free: 1 866 312 7466
    UK Toll Free: 0800 917 1545
    Denmark Toll Free: +8088 4574
    Germany Toll Free: 0800 182 0567
    Italy Toll Free: 800 871 068
    Other Countries Toll Free: 1 888 942 7466
All Captain Cooks details

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Pros

  • A selection of 500+ games;
  • A Microgaming-driven platform;
  • Multiple channels of support;
  • Oodles of banking options;
  • A superb protection level;
  • Multi-currency support;
  • $500 bonus.

Cons

  • No dedicated mobile app;
  • Strict wagering requirements;
  • Unavailable in the US.

Captain Cooks online casino is a part of the well-established Casino Rewards group, which incorporates a bunch of licensed and trusted gambling sites. Among the strengths of the casino there is excellent software from Micrgaming, a wide array of banking options and proved fairness and security. Today, thousands of users worldwide believe that Captain Cooks casino is a great choice for everyone who likes gambling. In our review we’ll try to cover all key characteristics of the casino, it’s strong and weak points.

The History of the Captain Cooks at a Glance

The Captain Cooks casino has been around since the turn of the centuries. The company was established in the end of 1999 as an independent casino. By the way, at that time, it was one of the first casinos driven by Microgaming. Also, in was one of the first to pay out a mega-jackpot amounting over $1 million. Some years later – in mid-2000s – Captain Cooks was bought by Casino Rewards, and since then it operates as a part of this group.

Games

Being a mono-brand casino, Captain Cooks casino do offer a large variety of games created by Microgaming. All in all, there over 500 of them; they are, predominantly, slots. The hottest hits from the provider, such as Avalon, Thunderstruck and others are here, as well as Captain Cooks casino new slot games that still are to be discovered. The ultimate leader in terms of popularity is the Mega Moolah game where the chance of becoming a millionaire is real as never before.

Apart from slot games, Captain Cooks casino offers the entire range of classic games. With over 75 table games and over 50 kinds of video poker – from traditional to multi-hand and multi-enhanced options – you’ll never get bored.

Mobile Gaming

One of Captain Cooks casino’s drawbacks is the lack of a dedicated app for mobile devices. In other words, there is no downloadable version of the Captain Cooks mobile casino at all. However, it doesn’t mean that you can’t play at Captain Cooks using your phone. Of course, you can, but it is possible only in an instant mode, i.e. via a browser. Mind that the selection of games will be limited in this case.

Software

As it had been mentioned, Captain Cooks casino is powered by Microgaming. This is, obviously, a strong point of the gaming operator, as Microgaming products are recognized throughout the world and automatically raise the attractiveness of the casino. Captain Cooks provides both a downloadable and an instant-play version. Traditionally, the entire range of Captain Cooks gaming products is available through the downloadable client, while the online version offers a limited assortment – for example, 250 slots instead of 375, and 54 table games instead of 76. And still, there are quite a lot of instantly available games for a seamless and enjoyable playing.

Customer Support

Another advantage of Captain Cooks is its strong support service. In a number of countries, a toll-free phone number is provided for a fast voice support. However, most gamers traditionally choose a live chat that is available 24/7/365. Finally, there is an alternative method of contacting the support service: e-mail. According to users’ reviews, Captain Cooks support team works at a good professional level and can give competent consultations on all major issues.

Betting Limits

If you are eager to take advantage of Captain Cooks casino bonuses, you need to be aware of the betting limits set by the casino. That’s no secret that bonus funds need to be played through for a certain amount of times before they can be withdrawn. But during this playing through period, one stake can’t exceed 25% of the bonus funds available. You need to be cautious about it; otherwise, you may fail to fulfill the wagering requirements. As for the minimum betting amount, it is not specified and depends on the game chosen. For example, in most slots, the bet size begins from $0.01 per line.

Loyalty Program at Captain Cooks

At the Captain Cooks casino all players can take part in the loyalty program, which is the next part of our review. Basically, it is a chance to get additional credits just for playing their favorite casino games on Captain Cooks. You even don’t need to do anything special – simply make bets and accumulate comp points on your account. For every $10 wagered in slot games, you get a point. Every 100 points can be exchanged for $1. Beware though that other games are less beneficial in this sense. Thus, for earning one point you need to wager $20 in table games or roulette, or $100 in Blackjack or Video Poker.

Security and Fairness

Being a well-established and reputable entity, Captain Cooks casino cares of its customers’ security. It goes without saying that every single transaction on the site is protected by 128-bit encryption. The casino has a valid SSL-certificate, which is an additional evidence of its reliability.

Also, Captain Cooks gives a due diligence to the transparency and honesty of all its activities. They order the auditing services in third-party companies and publish the results in an open access. The games in the casino are checked by eCORGA – its seal on the site pages is a guarantee of a fair play.

Licenses and Certificates

Our review would be incomplete without information about the Captain Cooks casino licenses. First and foremost, it makes sense to empathize that we never review non-licensed casinos, so it goes without saying that Captain Cooks operate in a compliance with the legislation. It is licensed by two major international regulators – the UK gambling Commission and Malta Gaming Authority.

Depositing and Withdrawing

The Captain Cooks casino is an international company. Logically enough, it supports multiple currencies and allows using numerous payment systems for both funding and cash withdrawing. The full list of available depositing methods consists of over 30 options and includes popular e-wallets, cards and even e-checks. The same e-wallets and banker cards are available for withdrawing.

There is a standard 48-hour pending period in the casino. After it, funds are withdrawn within 1-5 days depending on the chosen method. The fastest methods are traditionally e-wallets, such as Neteller or Skrill.

How to Start Playing

To start playing at Captain Cooks, you first need to decide whether you are going to play for real money or for free. If you are not going to use real cash, you may play in a free mode without opening an account. However, if you want to try your luck and win some real cash, you need to undergo the procedure of registration and verify your account with any available method. The entire process usually takes just a couple of days. After the verification is completed, you may start playing.

Clothing Thoughts

In our review, we’ve covered main characteristics of the Captain Cooks casino. Despite some minor drawbacks, this platform has a lot to be liked for. It offers a decent games selection and nice bonuses. You may pay via multiple payment systems and contact the support team when you need to via multiple channels. Probably, that is all you really need for getting an excellent gaming experience.

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Captain Cooks Reviews by Players

Shella. Reviewed on 06.07.18

Captain cooks is a member of the big family of casinos “Casino Rewards Group” which I think has over 30 casinos. This is a safe group of casinos which will always pay you if you have cash outs but I still have some remarks when it comes to casinos from this group.

For instance the amount of spam that they send to my Gmail inbox is really incredible, and I’m also not very happy with their withdrawal process. A few days ago I had a small problem that I can’t really blame on the casino but I will share it with you.
I sometimes play on Microgaming slot tournaments and I played here on a tournament that is called €10K Sure Win Tournament with a fund prize of 10 000 euros. The maximum number of players in this tournament is 15 000 and it consists of several rounds after which half of the best ranking players go to the next round and every round lasts 7 days. When I got to the last round because I used the Rebuy option a few times I had a good score and ended the round among the top 10 with a win of 250 euros. But right after the tournament was over it said the tournament was canceled.
I couldn’t believe my eyes. I contacted their live support immediately and asked how the tournament can be canceled after one month of playing. The operator said that sometimes Microgaming cancels the tournament if there are not enough players or if a technical error occurs but I could rest assure that all of my money would be returned to me.
He also said he would send an inquiry to Microgaming and that in the next 24 hours I would get an email with all the details why the tournament was cancelled. I didn’t get an email from them but tomorrow when I logged on to my account all the money won from the tournament was on my casino account.
I don’t know what happened but I got payed at the end,
About a year ago, I made a deposit of $220 at Captain Cooks Casino. I played at the European roulette and reached almost $300, on the first day. A few days later, I came back to the lobby to play again and lost $70. My balance went back to my initial deposit amount. Then, I wisely (or not!?) decided to leave the roulette room and moved to Thunderstruck. I always have been attracted by this slot machine, I am a fan!

I lost everything and quit the casino. After 3 or 4 weeks, I returned to the casino lobby and deposited $700. I played during a week and won a very substantial amount, I’ve been paid in full! Since then, I’m still a regular player at Captain Cooks Casino and I am very satisfied by the quality of all its services. Captain Cooks Casino is probably one of the greatest sites to play! For those who want to play with no risk to their personal funds, there is a free play bonus of $500. Whatever you win in your first 60 minutes is yours to keep (up to $150). Many gamblers succeeded with this bonus and withdrew interesting amounts. One day (four months ago), it took me about 2 weeks to make a withdrawal at Captain Cooks Casino. I was not worried about the situation because I have complete confidence in Captain Cooks. A few times after this small incident, I discovered that it was the payment processor fault!

The customer service at Captain Cooks Casino has all the qualities required for excellence. They are very fast and take real good care of customers. At Captain Cooks Casino you can cash in fast all the time with all the care of their customer service. Absolutely one of the most honest places!
What should I add… a nice place to gamble, fast payouts and reliable service. What else?!

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