Recommended Casino

Black Diamond

Casino Rank 71
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Black Diamond DETAILS
Casino rank:
67,5 / 100
Desktop games:
92
Mobile games
30
Minimum deposit:
$10
Withdrawal methods:
EcoPayz, Skrill, Paper Check, Neteller, Bank Wire Transfer
Cashout time:
1000 USD per week
  • Pending Time: - 48-72 hours
  • Cheques: - 10-21 days
  • Bank Transfers: - 7-10 days
  • EWallets: - 24-48 hours
Owner:
Deckmedia N.V. Casinos
Casino Established:
2009
RTP:
Not publicly audited
License:
Curacao
Restricted countries
Languages:
Manual flashing:
No
Live chart:
Yes
Support
All Black Diamond details

Most Popular Black Diamond Slots

Black Diamond Preview

Pros

  • Convenient interface, thematic design;
  • You can get generous Black Diamond casino bonuses;
  • Black Diamond casino is powered by Rival, Betsoft, Octopus Gaming and other software providers;
  • A good set of games from various categories which Black Diamond casino do offer;
  • Availability of live casino section;
  • Use a reliable system to protect all transactions;
  • Availability of a license for operating in the field of gambling;
  • Cooperation with independent audit companies;
  • Support for various currencies and payment systems, including bitcoin;
  • The presence of Black Diamond support team, which provides quality services in 24/7 mode.

Cons

  • Players from some countries will not be able to access the Black Diamond online casino;
  • Complicated requirements for wagering bonus funds;
  • Lack of information about the time taken to withdraw the won funds;

We offer you to see in our review with a casino, name of which sounds very impressive. You will like the dark design with elements of jewelry, made in the form of sparkling diamonds. This is not a new online service, but it tends to match modern trends. Perhaps, in some ways, it even surpasses other online casinos. You will find some features of the Black Diamond casino, which disappoint you. For example, you might not like the fact that this casino does not have a fairly large collection of board games. However, before drawing any conclusions, let’s look at this islet of online gambling in detail. Does he deserve to use such a catchy name?

A Short History

Black Diamond Casino was established in 2009 and now is owned by Celicorp Limited. The operator made a bet on a young provider of game applications Top Game and was able to gather a fairly large audience of gamblers. However, in the future he signed a contract with more advanced software manufacturers for the gambling industry. Owners of Black Diamond took care of obtaining a license for activities and signed contracts with independent auditors. In addition, they added a section with games for live casino, which certainly is one of the advantages of this website for gambling. At the moment Black Diamond is very popular among gamblers due to the high quality of the services provided.

Games

If you study in detail the Black Diamond casino’s collection of gaming applications, it becomes obvious that this site is aimed at fans of slot games. We immediately noticed one of the possibilities that Black Diamond provides for the convenience of finding games. It is that you can apply search filters, such as part of the title of the game, the most popular titles. Also, you can sort the game applications depending on their manufacturer.

Thanks to the convenient menu located on the left side of the page, you can quickly familiarize yourself with the titles sorted into the following categories:

Slots
This category contains the largest number of gaming applications. You may even have difficulty with the choice. If you are a fan of such games, here you will meet all the most popular slot machines with 5 reels from this developer. There is also a Black Diamond casino new slot games, which contain a corresponding mark. For sure, you will like games such as Wolf Gold, Sugar Pop 2, Gold Rush and others. Some slots have progressive jackpots with good prize pools.
Classic slots
These games are online analogues of conventional slot machines, which you could see in these gambling establishments. Among the collection of classic slots, you will find such hits as Lucky Seven, Jumbo Joker, Royal Reels and others.
Live casino games on Black Diamond
Card games and roulette spinning seem much more interesting and exciting if you see a real person in front of you. This is possible due to the use of professional video cameras and high-quality signal transmission. All actions take place in real time. You feel the atmosphere of a real gambling establishment being at home. Although Black Diamond offers a relatively small list of games in this section, you can still play baccarat, super6, roulette and blackjack.
Table games
This category of games was quite scarce in those days when Black Diamond casino collaborated only with Top Game. But now the collection has replenished with different versions of roulette, blackjack, baccarat and other games.
Video poker
These games are good because here you get a chance to show your abilities, and not just rely on luck. You will be impressed by how much the assortment of titles here is offered. Joker Poker, Deuces Wild, Multihand Bonus Poker, Jacks or Better are just a small part of what you will find in this category.
Other games
This category includes such game applications as keno, bingo, some versions of roulette and blackjack. Perhaps you are tired of the games listed in the previous categories. Then try something new here and now.

Mobile Version

We did not find the Black Diamond mobile casino application for portable devices. However, the site has an adaptive design, through which its content automatically adapts to the screen size of your smartphone or tablet. In most gaming applications has been implemented support for mobile platforms, such as iOS or Android.

Software

In the beginning of its history Black Diamond collaborated with the young game developer Top Game. This company entered the market in 2007, but very quickly gained a good reputation in the field of gambling. However, due to the growing competition, the creators of Black Diamond decided to contract with other more well-known software vendors, such as Betsoft, Octopus Gaming, Rival. In this way they managed to significantly diversify the collection of gaming applications, add a section of live casino and attract a large number of customers.

Support

Support service is a strong point of Black Diamond casino, all players of which can solve their problems and receive answers to questions on any day of the week around the clock. You can ask your questions in an e-mail or communicate with a casino employee in real time using live chat. Before contacting customer support, we recommend that you carefully read the information in the FAQ and About us sections.

Betting Limits

Playing for real money you can bet using the deposit and the bonus funds received.  The minimum bet in slot machines is $ 0.01 per line. For example, if you chose a slot with 5 reels and 25 paylines, the minimum bet per round is $ 0.25. If you want to take a chance and test your luck, you can make a maximum bet by clicking on the appropriate button. In the game Bingo Slot, it has a maximum bet on the line of $ 5. There are 25 play lines in total. The total bet is $ 125. In games such as video poker, roulette, baccarat and other minimum and maximum bets have different values.

The amount of your minimum deposit must be at least $ 10. You can also use sign-up offer, but experienced players recommend making a deposit, since no-deposit bonuses have complicated wagering conditions.

Bonuses and Promotions

Each client of Black Diamond has the opportunity to use the following exclusive offers:

  • Get the bonuses provided for in the welcome pack. You get 25 free spins just for completing the registration procedure. Then Black Diamond will reward you generously for each of the first five deposits. This is a one-time offer designed only for new customers. However, pay attention to the rather difficult conditions for the withdrawal of the funds won when using bonuses. To withdraw funds received as a result of using 25 free spins, the wagering should be at least 99 times. If you use the bonus from the welcome pack, you must fulfill the following conditions: wagering the deposit – at least 35 times, wagering bonus – at least 35 times.
  • Special offers every Monday, which are called Magnificent Monday.
  • Weekly tournaments for beginners.
  • Unique prizes for fans of table games, played every Sunday.
  • Other promotional offers that come into force on certain days of the week or dedicated to some event.

VIP club

If you want to feel yourself a truly privileged client of Black Diamond, you should increase your activity on this website and become an honorary member of the VIP Club. Becoming a member of this program, you will have the following options:

  • You will receive your personal account manager.
  • You will have access to exclusive competitions with impressive amounts of winnings.
  • You will always be aware of the latest Black Diamond news, receive expensive gifts and cash prizes.

Security and Fairness

The Black Diamond gaming process is absolutely safe, honest and transparent. The activity of the casino is watched by independent auditors, who regularly publish their reports. For the generation of game combinations, a random number generator is used, the working capacity of which was checked by authoritative organizations. For data exchange, SSL is used, providing reliable protection of information due to a complex encryption algorithm.

Licenses and Certificates

The Black Diamond Casino operates under a license issued by the Government of the Antilles. This online service is included in the group of casinos that use the partner program DeckMedia.

Depositing & Withdrawing

To make a deposit, you can use Visa/MasterCard bank cards, electronic purse ecoPayz system, electronic purse of the system bitcoin. If you want to use cryptocurrency, we recommend you read the information located in the Bitcoin section. The minimum deposit is 10 dollars.

To withdraw funds, you can use the following methods:

  • Bank transfer. The minimum withdrawal amount is 500 euros, the commission is 29 euros.
  • ATM check. Withdrawal of at least 300 euros, commission – 20 euros.
  • Electronic Check. The minimum withdrawal amount is 100 euros. The commission depends on the withdrawal amount and is in the range of 10 to 20 euros.

When using bonus funds, you must follow the wagering conditions described above. The processing time for the request is 24-48 hours. The actual waiting time for withdrawal of funds is up to 7 days (depending on the chosen method). The withdrawal limit per week is 1000 euros.

How to Start Playing

Many game applications on the Black Diamond casino work in the preview mode. To start playing for real money, you must register your account. To do this, click the Join Now button. You can use the free spins received as a gift for completing the registration process, as well as make a deposit and place bets using these funds and bonus money.

Conclusion

Black Diamond can be called a diamond among other online casinos thanks to its generous welcome bonuses, a large collection of games, a good support service, as well as having a section of a live casino. Perhaps for many gamblers Black Diamond casino is a great choice.

However, there is a dark (black) side, which cannot be ignored. It is related to the fact that Black Diamond is part of the DeckMedia affiliate program. We are aware of the controversial situations and scandals associated with the casino, which also cooperate with DeckMedia.

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Black Diamond Reviews by Players

Emmy. Reviewed on 06.07.18
Wow, I am shocked to learn that this casino has not yet been Blacklisted by AskGamblers. I am even more shocked to learn that this casino has hardly any complaints registered against it at the moment. Please don't let this blur the real truth about the casino, which is, it is with no doubt a rogue casino.

It is a casino aimed at US players more than a player like myself from the UK. But in my opinion why allow players from a country to play if your not even willing to give them the time of day. I will tell you why, to offer you false promises so you will deposit money here for their pockets and nothing else.

Right from the outset I knew everything about this casino was wrong. I downloaded their software and had nothing but problems, it took ages to load and when it did it crashed every so often, made my computer run extremely slow when it was open, and was just a general nightmare. I decided to play here to broaden my opinion on other software providers apart from the most popular ones, but it just worsened my opinion. I received a no deposit bonus, which is all my intention ever was here, which had a wagering requirement of 99 times. I wasn't surprised by this though, that's not what bothered me. What bothered me was the sheer rudeness and ignorance of their customer support team. I've not played in too many casinos powered by Top Game, but the ones I have played in generally I found their Live Help were over helpful, always popping up on the side every now again, but here is the complete opposite. You start talking to them and then they just ignore you, probably because they know they are just going to feed you a pile of rubbish anyway. Trying to get any truthful information out of them is like getting blood out of a stone. And the only topic that will get their hearts racing and indulge in conversation with you is if you express an interest in depositing. Mention deposit and they are all ears. If a casino hasn't got time to talk to me as a customer who has yet to deposit then that casino is not worth my money. I would rather throw it down a drain if I am honest.

The Live Help here is one of the worst I have experienced for a long time, and please don't dare to ask things about their terms and conditions, or as to why they take so long to reply because all you will get back is rudeness and abuse.

This casino is out for one thing - your money. If you ever expect to receive money back from them, or to even have a happy experience here then you are sadly mistaken. I have very harsh words I could share about this casino, but I won't.

In fact I don't think I have any more to say on this casino without breaking into a flown blown rant! And yes I haven't even started ranting yet if your wondering lol!
Joelle Youmans. Reviewed on 24.09.18
Black Diamond casino is relatively new casino, established in the middle of 2009, compared to its brothers and sisters of the TopGame powered casinos family, most of which are already veterans in the gambling business.
I like the style of their website and in my opinion it suits perfect to their name, and that’s something, you won’t meet very often among the casino websites for sure. And when speaking about the Black Diamond casino’s website I wish they were not so laconic while building the FAQ section - most of the questions were answered in only one sentence or with a couple of words, and that is definitely not enough, at least in my opinion!

Their support was good, although it was not available 24 hours a day, but since the e-mail support was answering in a timely manner, or at least in a couple of hours, I was pleased with the customer support as a whole. Maybe there is something to be desired from the staff, regarding the respect to players, but after a few harsh words, everything comes into place!

For my regret, players from Bulgaria were banned from the sweet no deposit bonus, and that’s why I started to look for their welcome bonus offers. But only a few minutes later, while reaching the final part of the bonus terms and conditions, the idea of using them evaporated from my head with the speed of light! I’ve already talked too much in many of my previous reviews about the so called ”sticky”, or “not cashable” bonuses, and since Black Diamond bonuses were from that type and I always try to avoid them, the only funds I was relying on, were my own deposits. Sometimes, playing only with your own money is not such a bad idea, because you free of all kind of wagering terms and conditions and so on, you can close the door and leave or withdraw whenever you wish to and I was almost on my way to believe, that my decision not to use their sticky bonuses was not actually such a bad idea, since my balance was increasing constantly. For less than a week I made it almost $300 with only a few deposits, worth 75. But than my luck changed (or maybe he was so tired and decided to rest a little:)) and one of my favourite Top Game slots – Diablo (I’m a sick fan of the Diablo games) just eat me alive…:(

So, to summarize I will use some simple rating scores:
Support: 5/10
Software: 6/10
Security: 8/10
Finance: 5/10
Bonuses: 2/10
Terms&Conditions: 3/10

Overall: Good online casino!

Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!
Griselda. Reviewed on 02.10.18
Some of the few good things I wanted to do during my stay at Black Diamond is to utilize firstly their $25 no deposit bonus. This came to me inside my inbox because I played on other Top Game casinos before. I understand that Top Game casinos like Black Diamond aren`t the best playgrounds to go on but this is however a chance for them to rekindle my interest towards casinos such as Black Diamond.

As I was making my way through the link provided inside my email I clicked on it, downloaded the Black Diamond casino and registered my details to avail me the real money account. Once inside I continued to fill up the personal information before contacting support as this is mandatory for them to credit any type of bonus including the $25 no deposit bonus. After a minute I rung up support to tell them I signed up through a link and would like to claim the bonus. She exclaimed in good faith and credited my bonus where it sat for a very long time in my account ensuing the long playthrough.

As it was expected the wagering is 99x before cashing out. So I headed towards Cool Stone Age where the symbols look futuristic in a Stone age way. The computer symbols are made out stone or wood lol so I am wondering how this can work without something to power them? Anyways, I kept spinning the Stone age Reels for about an hour where my bonus rose to $36 and fell to a low $13. Then came some free spins! I was not too thrilled about getting 3 scattered cottages because it only gives out 5 free spins. Keep in mind there are no multipliers! For the results of the 5 free spins I only got $2.60 from the 5 spins. I honestly wish they would come up with better video slot bonuses as Top Game in general do not please players unlike the other casinos where every video slot has multipliers, jackpots whether it be random or 5 wilds to get them, bigger free spins, exciting bonuses and the like! In terms of getting the bonus round inside Cool Stone Age I never got a chance to trigger it.

Once my bonus fell to the ground I took my plastic out to boost my gameplay to the lowest minimum deposit. But as forcing luck never got me the results I wanted I ended up losing my minimum deposit also. All I can say is Black Diamond is okay at best. It may not be as great as Microgaming or Playtech but I can tell you that it truly was a fun experience.

Support was cooperative but not informative enough to make my stay extraordinary! A 6.5 out of 10 for Black Diamond!
Cristine. Reviewed on 04.10.18
Whenever I play Top Game platform I use to know whether they have a nice and interesting promotion and black diamond casino is one of the example. I amused to their lay-out website because of their luxurious designed i think they will attract more players it’s nice for me to see their website and also they had a good reputation regarding to their casino, because of their customers feedback. They also offered me a No deposit bonus before I made a withdrawal and I am really surprised because what I am really want to is to deposit and play. I did not expect free credits and also this is an advantage for me to warm up from their casino games.

I chat their representative after that and claimed their offered bonus, then she/he said that if I will deposit after I played that nodeposit offer even I win or lost I still have a choice to claimed their match bonus 100% for their first deposit and also that is their welcome offered. I played their video slots and scratch card even the roulette game, Carnival of Venice slot is like a classic slot it is a 20 line slot, I bet around $0.50 - $1.00 per spins and the for scratch card $1 per round. I am not lucky enough to this casino games I don’t know why but i don't suspected their fair gaming. I am a casino slot lover and I managed to won some credits from that slot but unfortunately i didn’t made a withdrawal I lost it all any way it is a warm up and my advantage I'm very thankful.

I deposited $40 and get the 100% match bonus so the total would be $80 and I must manage to wager it 25 times 80, I played that slot again after I managed to made about 45% wagering that takes almost 1 day of course i rest and eat. I switched to their different variety of game including poker they many odd slot game but it's nice to play with, the good news is I managed to wagered the other 55% after several days, Yes!!

I was very bored playing and hoping that they have an auto spin option but it's okay the important thing is I wagered it. I was disappointed about their withdrawal before I got it. I always asked their representative and they said that the finance department is processing it although I’ve been paid but takes about 4 days after I claimed it.

I rated as they need improvement 6/10.
Laurene. Reviewed on 06.10.18
Another casino with big bonus just to try this games and read carefully because they are just to try their games, which means you cant cashout from them so the bonus is not cashable so it's fun money.

I really don't understand this kind of casinos, what is the therm of no deposit bonus, did anyone tell them, that's all dear casinos should be free bonus where players could take advantage of it and cashout from it, no mater what wagering requirements you will place in your terms.

Well myself I am not big fan, actually I never liked their top games, but given as a free bonus why not to try them. So that way I decided to sign up at their casino, by my mistake not reading their bonus terms. So I downloaded the casino used the quick sign up process and when I logged in there was no 40 euros free chip for me. The next thing I did is contact the support, which they were friendly at least so they told me if I fill up my profile, placing all my general info I will be given the bonus. When I did that the support gave me the free bonus, but just like I knew it and asked what's the wagering of the bonus, so I should know and where can I check that, the guy from the chat support answered me that this bonus is not cashable, so it's given only as a free fun bonus so we could try their games.

Well Diamond casino, if I wanted to use free or fun play I would use that option and never would sign up at your casino, so making traps for players is not nice, because there will be thousands of players which will not read neither ask for the bonus,but they will be playing and will expect that if they wager the bonus they will be cashed out.Well sorry dear players this is only fun money playing, so don't waste your time, if you want to play here, just make a deposit because they seem like nice casino. Although there are few complaints, but I guess it's for delay of their payout.

Good Luck!
Kelli Kloster. Reviewed on 06.10.18
Black Diamond Casino is definitely a good looking website and a good looking casino.This casino is actually a TopGame casino which is a slots focused casino.They still actually offer all the other casino games like roulette and blackjack. I joined up to have a go using the free no deposit bonus.I did see that it was a 99 x wager requirement.Its quite honest that high a wagering requirement is too high - with only $25 you need to wager $2225 to take it out and I did not have high expectations.

The table games actually gave quite a few options - some casinos only have one option for roulette but its nice to see that they have both.The roulette table did seem fair, and I did actually end up making some winnings (not enough to withdraw obviously).I then carried the money that I had made over to the blackjack table.These also paid out reasonably well and they pay out 3 to 2 for each blackjack you get so you can end up getting through quite a lot of your wagering requirement when you play there. The specialty games are also quite nice - I enjoyed playing Red Dog but I did not stay there for long.

The problem with battling with such a high wager requirement is that you need a lot of time to get through it even if you play well.I moved onto the slots machines.Lots of them are standard games such as Red White and Blue where there are not many options.These games do not have the fun of other video slots, and if you are on a losing run then they tend to feel like you are dumping money into a lost cause.Overall I would say this casino was fair to middling.They do not offer you enough attractions to make me really come back to it, other than the initial prettiness of the website.
Emmett. Reviewed on 07.10.18
No phone support at all. Secondly, they asked me every single documents as if they are trying to find anything in order to prevent me to be able to withdraw my winnings. I deposited $1000, and won extra $1500. After 2 weeks arguments and after providing every single document they asked, they approved just $500 of my total withdrawal request. They are saying there is a $500 weekly limit. I politely asked Kyle (chat support agent) to provide me the terms and condition that states I have this limit. He/she said it's section 4.3. BUT section 4.3 does not contains any limitation on withdrawals. And they are not even trying to justify why they declined the rest $2000 withdrawal request.

I wouldn't call them S**M, but they are not treating me fairly at this point. And chat response became so delayed, which makes me suspicious that they are doing this on purpose!
Sibyl. Reviewed on 10.10.18
They have okay customer chat support. And they helped me to make my initial deposit, with cashback offers. They are so nice and polite on chat, and write you often until you start winning and trying to request/withdraw your winning!
Hang on to your hats, this one is spectacular.

I get an email saying I had 25$CAN free chip and therefore to and grab it. I do, it shows up in my account. I play blackjack and win 100$. I can't withdraw the money. Talk to customer support.

Customer support tells me: it's practice money.

So basically, they send you an offer which is entirely worthless. They are so cheap they give you 25$ of non-existing money. Why not simply allow demo mode like most online casinos out there?

Avoid this place. It's terrible.

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