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BetChain Casino

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Pros

  • 24hour pending period for withdrawals;
  • -SSL encryption
  • - timeframe bitcoin withdrawal is 0-1 hour;
  • -Instant play and mobile casino;
  • -Certificate of Trust.
  • -Provably Fair Feature;

Cons

  • A variety of restricted countries;
  • -no support via phone.

From the first days of its launch, BetChain’s primary focus is on players from the bitcoin community. Nevertheless, recently it opened its portal to traditional currencies. However, bitcoin is what this casino is famous for. The introduction of conventional currencies allowed BetChain to place on its platform more games from a wide range of providers. That brought this casino to the next higher level: more than 2,000 games for every taste.

Priority of BetChain is a combination of service and unique bonuses. That, most likely, makes it the most successful casino, where you can play for bitcoins. It comes to players from all over the world: in addition to the English version, BetChain has translations into Russian, Italian German, Spanish, Portuguese, Swedish, Turkish, and Greek. BetChain has a beautiful live chat team, 24-hour customer support. It is essential that the money withdrawals here are made very quickly.

A short history

BetChain Casino established in early 2014.

Games

BetChain casino offers your attention more than 2 000 games. It’s more than in any other bitcoin-casino. These are classic games, the latest 3D slots and the possibilities of playing with other participants. There are even casino games on BetChain that are difficult to find in other bitcoin-casinos: jumps, miner, scratch cards, dice and much more. The variety of games is extensive:

-Blackjack (including a multi-handed version);

-Roulette (European, French, American);

-Baccarat;

-Card games (including five varieties of poker);

-More than 1,000 slot games (up to 25 pay lines)

-Dice.

Players always can count on BetChain casino new slot games. Administration makes many releases every weak.

Mobile games

BetChain Casino provides a convenient opportunity to play on a mobile platform. In our time of fast-growing influence of the whole gadgets, you can play even while on the road. A bonus “early bird” is given for early time gambling and your morning road turns into an exciting journey. The mobile platform also offers lovely bonuses. BetChain mobile casino is available on all Android and iOS devices.

Software

BetChain casino does offer software from SoftSwiss, Endorphina, Betsoft, Microgaming, Amatic, and. Each company is widely known and demanded game provider. In total, there are about 2000 games in the arsenal of the site, where most of them are slot machines of all possible types and genres, we are sure that you will find a suitable game that you may have been looking for. If you are interested in traditional casinos and card games, then the site has virtual bitcoin versions of most of these games. You will undoubtedly be happy to know that BetChain Casino has a lot of favorite games, including blackjack, keno, poker, roulette, baccarat, and several other exciting games.

Support

Casino Betchain Casino has restarted its VIP program and improved the work of the customer service. The level of service is impressive. Naturally, the increased number of games and players required an increase in the staff working with them which was done without delay. Adding new currencies including euro, rubles, Canadian and Australian dollars, Swedish and Norwegian kroner and even South African rand also led to a huge pump in the number of players. BetChain support team works via 24-hour chat – the level of service provided to all players, undoubtedly, one of the highest in the industry.

Betting limits

BetChain gaming is a right place for newcomers and high rollers. Both can use maximum gaming opportunities.

Bonus points earned by the casino

BetChain Casino has made its new bonus program so that it does not look like any other. For its development, the casino used data collected over the past few years. That’s why the bonus program in BetChain is continuously being changed. They always consider the desires of the players. BetChain casino bonuses for today are as follows:

-100% with Welcome Bonus+50 free spins;

-Another welcome bonus with 75% on the minimum deposit from 2 BTC, 1,500 EUR, 95 000 rub, 20 000 rand, 1 700 Australian or Canadian dollars, 14,225 Swedish and 13,920 Norwegian kroner;

-50%-bonus on the second deposit;

-25% “reboot” bonus on Wednesdays;

-Free spins on Fridays are given just for the fact that you play in this casino;

-Bonus “happy hour” is valid only over a period of one hour and it is delivered directly to the players’ email. They, in turn, contact customer support to activate it. Every day, the “happy hour” gift is given at various times day, so keep an eye on news – spin the reels and win.

VIP Customers in Betchain are divided by status. Immediately after registration, the user is assigned a “shortcut” of a Silver member. Playing in a casino, the user earns specific points and in due course can raise the status. There are four statuses:

-Silver;

-Platinum;

-Gold;

-Black.

On each of them, the user gets certain sweet-stuff. For example, the exchange rate is improving.

The new VIP club in BetChain Casino is unique. It now has personal managers, unprecedented personal bonuses and even secret privileges for the most valuable players. BetChain Casino took the initiative to personalize all VIP bonuses following the player’s preferences. Now VIPs get top service as in a 5-star hotel. BetChain casino also used the collected reviews of gamblers and high-tech software, which made it possible to more precisely determine the wishes of all players. As a result, they updated the bonus program on basis. Of this new technology.

Security and fairness

BetChain online casino has developed a fairness game system to prevent interference with the platform of third parties. This system is based on cryptographic hash functions. All game data is translated into a hash, which is further confirmed by a specific algorithm. If the system fixes the intervention in work from the side, the hash is not verified. Each client can check all the betting results.

Licenses and certificates

BetChain operates under a permit of Curacao Gaming Commission. BetChain casino is powered by Betchain LTD Casinos group.

Depositing & withdrawing

Deposit crediting to players’ accounts takes place almost instantly, while the withdrawal of money is not instantaneous: it takes up to 2 hours to implement it. BetChain Casino welcomes players from Europe, Asia and other parts of the world. Casino management does everything in its power for clients’ comfort – the number of supported payment systems is increasing and new currencies are being added.

Besides the fact that the Cubits system supports payments in bitcoins, it also accepts the euro.  Such payment systems as Visa, Neteller, MasterCard, Paysafe, PugglePay, Skrill and are also available to players. There no withdrawal and deposit limits.

How to start playing

Before proceeding to entertainment, BetChain casino requires a quick registration procedure. To do this, go to the site and click Register.

BetChain will ask you to enter your mailbox, come up with a password, and choose a working currency. There are a lot of Fiat money and Cryptocurrency options to choose from. You can also go through this procedure using an account in one of three social networks – Facebook, Google+, Twitter.

After that BetChain will send a confirmation letter to the mail. For this BetChain will give a welcome bonus and fantastic 200 free spins in roulette. Verification of identity on this playground is not required.

Closing thoughts

BetChain casino is a great choice for everyone who likes a crazy range of games and anonymity. BetChain casino all players are provided with responsive 24/7 support. Thanks to the vast arsenal of the most popular BetChain casino’s and card games, as well as having a broad range of virtual slot machines for every taste and color, this site has already become one of the most popular and reliable casinos among players around the world.

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BetChain Casino Reviews by Players

Daisy. Reviewed on 06.07.18
They carry Ezugi blackjack live dealers or else I wouldn't be there. The original casino I've played at no longer carry them. So I had to look elsewhere, found out that betchains carry them.
Withdraw limits is horrible. 500 Euro every 24 hrs. up to 4,000 euros. a month. After verification I was able to increase it to 1,000 euros. Yet they have only released 1,500 of my funds. Been trying to reach support and the manager for the last 4 days. I still have 4,000 stuck in cashout, they keep declining my payout and won't give me a reason why that haven't cash me out. It's been over 24 hours. Claims to be instant.Yet still waiting for the manger approval. I haven't seen anything like this. I've made a total of 4 deposit of 500+ euros each time. This was the first time, I'm actually winning. They ran out of excuses to give me for the delay that all they can tell me is. You will get your cash soon. I don't know what's there definition of soon is. But when I'm at mbitcasino, when I request to cash out, they processes it right away.

I don't know what type of casino they're trying to run. But I don't have a reason to gamble here anymore if they keep doing this to players. If they say I'm able to cash out 1k daily up to 5k a week. Then they should honor it. Even though on there site it doesn't state 1k daily... It only say up to 5k weekly and 10k month. Which I already finding it unsettling. I lose and win 10k weekly. So it's obvious this casino isn't for me. I think because of that, they're holding on to my funds and keep canceling my withdraws request.

This is also the first casino that takes a fee for cashing out. when I request 500 Euros... I only get back 488 euros.. there's nothing I could do about it. As long as they process my withdraws.

I would like to come to a resolution. What ever internal policy they have that they can't discuss, I would like it out in the open. I don't know how many support agents are there but they're very frustrating to talk to. At first the manager talk to me. Then he cancel the chat and refuse to talk to me afterwards. I find that very unprofessional. He's very rude and he's the one that approvals or rejects the withdrawal. I find that abuse in power. At first I plea with him to just release my funds and I won't bother him anymore. At first it was only 1,500-2,000 euros. I just wanted to break even. When I ask how long to it would take without verification he won't answer. After he cancel the chat... I requested another chat and was inform that it doesn't matter if my account was unverified or not I was not allowed the same right as unverified players. Which is 500 daily up to 4k a month.

I take my privacy seriously, That's why I pay in BTC. However, he keeps claiming I've pay in euros... No, I sent btc... how they uses a third party to convert the funds, isn't my problem. I know what i've paid with. If they can take 2k worth of btc they can certainly return it when I win.

Now I have over 4.000 euros stuck in limbo. They're trying to find every reason to not pay me. I don't like to wait, since I've lost so much the last few day waiting has btc price went up to over 7.300.

In terms of IP, I never heard of a player not being paid out because of having multiple IP addresses. I protect my location. I never heard it's a crime trying to hide ones identity. I just want answers and I want my money. I won it fair and square. I opt out bonuses.

This is my first time I ever wrote a complaint.I never fell this cheated. Support agent and manger where extremely rude. I feel like I have to walk on water fearing they won't release my funds.
Chad. Reviewed on 25.09.18
Betchain casino was a casino I explored only recently. I had heard their name many times before, but never played there just because they are a casino that uses bitcoin currency and I still find that difficult and confusing. They are powered by Betsoft and few other softwares, and lately I've been playing Betsoft games a lot, so when I found a no deposit bonus code for new players, I was eager to try my luck there.

I signed up and then I had to tell the no deposit code to support, to get this bonus. It was late in the night, and the live support wasn't available, so I wrote them an email regarding this matter. The next day I received a very polite and welcoming email, saying that I have been credited with 10mbit. Of course the amount wasn't very big, in euros it was around 4€, but still free is free. The wagering requirements were 30x, which was a very reasonable amount for a no deposit bonus.

Since my new favorite game from Betsoft software is Mr Vegas, I was happy to see they have this game. I played with minimum bets of 0.30 (the coin size was 0.01) and very soon got wheel of fortune bonus. In it I got a 4.00 credit win, that boosted my balance a bit. I got few free spins rounds as well but none of them paid me more than 20x bet. I played for about half an hour, at some point my balance was up to 25mbit, but eventually I started to get dead spins that led me to an empty balance.

Overall I had a nice impression about Betchain casino. If I was a fan of bitcoins, I would make a deposit there, but in my case I most likely won't. I have contacted support only via email and there they were really nice, lobby looked good and no problems appeared, so I have no reason to not recommend them.
There is no one available on chat and although I have emailed each day for the past 3 days asking for deposit limit firstly and then, subsequently to close account, I have had not one single reply. There is no comittment to Responsible Gambling. I cannot get any reply. I uploaded my documents 3 days ago and have had no confirmation of these either. Terrible customer service. I want my account closed!
Sirena. Reviewed on 02.10.18
Games are great and can't complain about the customer service most of the time. The games run great and I never have a problem with them ever.
I requested a cash out on 11000 dollars and got 5 of it right away I can't complain on that. They told me that the manager has to approve the rest of it, they tell me to upload my ID and I do that. I get an email saying "congratulations your betchain profile is now fully verified, this morning monday morning I ask about my withdrawal. Then I'm told that I need to upload a selfie with my ID still not verified so I ask again and then I have to upload a screen shot of my bitcoin wallet. Why drag it out why would you not tell me that when you told me that you needed a selfie. So I send all of it in and I work nights so I layed down a little while got up around to and asked about my money again. And it hadn't even been touched until I asked about it then it all of a sudden not approved. They need a better quality. I don't know it just feels so drug out to me. Why did you not tell me everything you needed from the get go and then check it first thing monday morning and get my other money to me. Not make me wait three days and then drag me along for a whole other day.

That being said I would never tell nobody not to play here they are a great casino all and all. I just think that if your gonna have to go through this process with cashout of over a certain amount then you need to be told ahead of time. Not say your cashouts are instant because three days is not instant especially if I win 11 bitcoin and 1000 dollars a BTC and then when you give me my withdrawal finally and if the bitcoin price has dropped then your gonna wanna give me my 11 BTC at that price so I lose money in the long run how fair is that?
Arlyne. Reviewed on 04.10.18
Betchain Casino is casino I joined at the end of the 2014. I remember they were the newest casino back then and mostly they had BetSoft games. When I was searching for some new casino, with some free chip or free spins I came across this guys. Just because they were newly added ones and I wanted to check them out, so that way I was browsing the net to find some negative or positive feedback from some players. All I could find were nice comments, even now I didn't see any complaint, neither negative comments about them.

This casino has few more software games as Endorphina, Amatic, SoftSwiss slots, which are not my interest that much, but given as a free I always enjoy playing them. When I open the casino, first I wanted to double check will I get the bonus. They don't offer live support, but even so they will answer you really fast via email. They were offering some bitcoins, as free sign up offer back then, so I wanted to know will I get the bonus.

I got positive answer and the minute I sign up I got those bitcoins in my account. This casino is purely bitcoin one, so there are no other method to deposit, neither withdraw. I must admit I am lost a bit with that bitcoins, just because I don't understand them, but while I google a bit, they added bitcoin converter, so making players easier that way.

The no deposit bonus I got then was a tiny one and considering that all BetSoft games, starts with 0.2 coins, the bonus lasted only few minutes. That was my first visit there in that casino, so I used their bonus, can't say I had nice time, just because I waste it pretty fast. The only thing I don't like in this kind of casinos is the fact they are only Bitcoin, which I don't prefer, neither playing in that kind of casinos. Maybe they are solid ones, which I believe they are, but no for my taste.
Sheri. Reviewed on 06.10.18
To understand how this works a casino you have to know something about Bitcoin currency, otherwise until you realize what it is you will lose a lot of time but also those precious coins. Many say that Bitcoin is the currency of the future, I would agree with them, and for that reason Betchain Casino certainly will in the future prove to be the creator of this type of financial operations. It is not easy to run such a business, because it needs to know to agree all the segments, in order to obtain a qualitative entity upon which the survival of any successful company. The casino started operating last year, and given that the new, now is a good listed on the world's leading gambling forums, on a scale of 1 to 10, they are out there from 7.00 to 7.50. They are an example of how something that otherwise can find their way in a sea of high-quality casino offer, that is the biggest reason I'm here depositor.

At this casino is the current Black Friday bonus offer of 300% on your next deposit, and decide whether you will take this excellent bonus. I did not use the bonuses at this casino because my deposits were too small to dare to clean some of these bonuses, which have a fairly large WR. Betchain I like it because it focuses on the new currency on which more and more talks, and does not care for the poor prognosis of various financial analysts who predict a bad fate for Bitcoin. I would not go into too much of this analysis, I am depository here and I have only words of praise for Betchain. From games I tried out about ten of them and the greatest impression on me were the Stoshis Secret, Mr. Vegas and Boomanji slot. Customer support is not bad, but it could, and a lot faster, the response I have waited up to 12 hours which is relatively much for my criteria.
Berniece. Reviewed on 06.10.18
BetChain Casino offer games from different software provider. Here you can find Microgaming, Betsoft, SoftSwiss, Amatic Industries and Endorphina software games. I decided to join this casino a few weeks ago. I was searching for some cool, good deposit bonus and I found this casino. Here it has good ratio and this was the reason why I signed up. Well also because of welcome bonus which offer you 200% match deposit bonus.

I made small deposit of 20€ and I played there quite a long time. I did not have any problems. The only thing which bothered me was, when I tried to contact live chat support it was unavailable. I could only send them message, without any online chat operators. The reason why I tried to contact live chat support was because of free spins offer. I received a couple of times free spins here, without any deposit needed. After I activate them, free spins were not credited. So I send them message and they came back to me the same day, but the problem was still there. They said when it will be fixed, I will get a reply. But now I fixed it myself. I found were was the problem. Because I activate free spins in Bitcoins not in euros.

Otherwise I think this is quite good casino. I had one cash out without any documents needed. I made withdrawal of around 150€ and I received it the same day, in a few hours.

I will rate BetChain with 9 stars. The only thing which is quite annoying is that game loads in full screen and if you want to closed it you need to press back button on browser. I think it would be better if the game load in normal screen and you have options to close it, or changed it to some others games which could appears on the left or right side of the website.
Valery. Reviewed on 07.10.18
One of the greatest things in BetChain, are the bonus. I started playing for around 2 weeks now, and I've gotten a lot of them, the first deposit bonus, the third deposit bonus, the freespins on fridays, the special holidays bonuses like St. Patrick's day. It's a great incentive, and the payouts are very nice, sometimes I won around 500 times my bet, and that's a good thing to say about the games. Also there are lot of games! My favorite are slots and there are a lot of different ones to choose from. Also, when i checked other pages, I noticed that the minimum amount you can bet here, is better, it's more accessible to people who don't want to wager too much.

And the help from support, is amazing, really, specially Brian, who's the one that's been answering lots of my mails. I had so many questions since I'm starting to play with bitcoins, and they always helped me with my questions, doubts, problems, etc.

And it's important to mention the transfers, charging money to the site doesn't take long, and it's safe. Whenever I send money I have it ready within minutes, and when i retire money, it's immediate. (only the first time I retired money, it took some time, since I won quite a good amount compared to my deposit, and i guess they checked it out, which is a good thing).

To make it short, I highly recommend it, it's the first casino i tried with real money online, and it's my favorite.
Shirleen. Reviewed on 10.10.18
Amatic games with low limits, easy to play for a while with small bets

Low limits also available on softswiss games. I like that I can deposit two or three mbtc here and have a little fun without breaking the bank
Customer service takes forever to respond. Oftentimes several days. Why advertise a live chat feature if no one is ever actually on it? That is deceptive marketing.

I have been depositing at betchain regularly for a few months. Tried to cash out a small amount recently and it has taken hours, I am still waiting for it to go through. Went on live chat, no one there as usual. Emailed customer service, no reply yet. I can understand the delay if I was withdrawing thousands of dollars and they wanted to approve it first, but for a hundred dollars it is just disappointing to have to wait on nonexistent customer service. They advertise instant withdrawals but I have never had that occur. I'm sure I will get my money eventually but the whole point of bitcoin is that you don't have to wait. Makes me more inclined to give money to their competitors where I have experienced withdrawals that are truly instant.

Summary: mixed feelings. The website is good, game selection good, and low limits work for my conservative playing style. But the nonexistent customer
service and lengthy delays with cashouts seriously detract from what would otherwise be a good experience.

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